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Wally's Nissan of Latham
Latham, NY
2,982 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,982 Reviews of Wally's Nissan of Latham
August 01, 2019
30k service, lost key fob and replace trim piece on dash ven Advisor was very knowledgeable and help me with my 3 reasons for coming in. I was not at happy to find out the price of a key fob and new trim piece t Advisor was very knowledgeable and help me with my 3 reasons for coming in. I was not at happy to find out the price of a key fob and new trim piece that was ruined by Air Wick vent air freshener. It must of leaked and the oil ate through the plastic. Service Advisor was surprised to hear such a thing. More
by MSteen
Verified CustomerEmployees Worked With
Samantha Purner
July 31, 2019
Excellent 🙌🏻 Nick was such a sweetie! Excellent customer service! To bad everyone can’t be like this.... He assured me that everything I was concerned about with Nick was such a sweetie! Excellent customer service! To bad everyone can’t be like this.... He assured me that everything I was concerned about with my vehicle would be addressed. More
by MICHELEOLSEN6
Employees Worked With
Nicholas Mucha
July 31, 2019
Awesome Dashane reed was amazing in helping Experience could of been quicker fianace wise Very friendly and glad we choose this dealership to buy a car Dashane reed was amazing in helping Experience could of been quicker fianace wise Very friendly and glad we choose this dealership to buy a car More
by EMILY.JOHNSON
Employees Worked With
Dashan Reed, Brendan French
July 31, 2019
Excellent, kid friendly room is great! Excellent customer service! Great people! Kid friendly room is great to keep my toddler busy while we wait for our car! They do it right! Excellent customer service! Great people! Kid friendly room is great to keep my toddler busy while we wait for our car! They do it right! More
by jocelynph428
Employees Worked With
Justin Brown, Philip Gagliardi, Nicholas Mucha, Samantha Purner
July 31, 2019
Service Nick identified the problem in a quick and efficient manner. Since the car is under warranty there was no charge for service on that day Nick identified the problem in a quick and efficient manner. Since the car is under warranty there was no charge for service on that day More
by pathuntington
Employees Worked With
Nicholas Mucha
July 31, 2019
great service fair and explained everything done Nick explained the ins/outs of the problem and what I need to take not of. I was 100% satisfied!! fair and explained everything done Nick explained the ins/outs of the problem and what I need to take not of. I was 100% satisfied!! More
by fractaler
Employees Worked With
don't know the name of the person who drove me home., Nicholas Mucha
July 30, 2019
Responsive I had to visit Fucillo Nissan as the dealership I purchased my Pathfinder from was a private one, and the issue was thought to be covered under warran I had to visit Fucillo Nissan as the dealership I purchased my Pathfinder from was a private one, and the issue was thought to be covered under warranty. The staff and technician were great at explaining the issue and when I said I wanted to return to the selling dealer to address the issue they were more than happy to comply. They were not pushy and gave me all the information I needed to have the problem fixed appropriately. More
by BGRIFF1988
Employees Worked With
Service woman who was newer, Pamela I believe was her name
July 29, 2019
Ken's review My selling dealer, Destination Nissan, is unable to accommodate routine oil changes without a 2 to 3 week notice. So, I went to Fucillo and they IMME My selling dealer, Destination Nissan, is unable to accommodate routine oil changes without a 2 to 3 week notice. So, I went to Fucillo and they IMMEDIATELY got me in for an oil change and tire rotation. So much for Destination customer service. More
by ksteward
Employees Worked With
Pam Morgan
July 29, 2019
Did not honor a commitment Bought a pre owned vehicle (3 year old Altima) that had a small electronic glitch (defroster light blinks among other things) and they committed (in w Bought a pre owned vehicle (3 year old Altima) that had a small electronic glitch (defroster light blinks among other things) and they committed (in writing) to fixing it, long story short they didn't. first they took the car and gave a loaner, then they asked me to bring the loaner back while we wait for the part, then they started stalling and repeatedly telling me that loaners are not available.. Throughout the whole time I had to repeatedly call because they would promise calling me then they won't.. you can get a sense that they were trying to get out of it. Unscrupulous, will never go there again. More
by M
Employees Worked With
other
July 28, 2019
Excellent customer service Dashan Reed went above and beyond to make my car shopping experience wonderful! I would recommend him to anyone looking to buy or lease a vehicle. Dashan Reed went above and beyond to make my car shopping experience wonderful! I would recommend him to anyone looking to buy or lease a vehicle. More
by Brittneyleann
Employees Worked With
Dashan Reed
