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Wally's Nissan of Latham

Latham, NY

4.6
2,982 Reviews

976 New Loudon Rd

Latham, NY

12110

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2,982 Reviews of Wally's Nissan of Latham

November 30, 2020

Fuccillo Nissan of Latham has never disappointed me from the time I purchased my vehicle the sales department was outstanding and anytime I have had my vehicle service. Latham Nissan goes above and beyond t More

by S_OXPR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Purner
Dec 10, 2020 -

Wally's Nissan of Latham responded

S_oxpr, we are glad we could help! We look forward to your next visit! Take care!

November 30, 2020

I was promised 3-4 days for parts ,the car was at the dealer for 9-10 days. When I asked if I can get a loaner car they said they don’t have it. The whole time the car was there I was never called an upd More

by mk16591
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric
Jan 06, 2021 -

Wally's Nissan of Latham responded

Mk16591, we really appreciate your feedback! Mk16591, thanks for taking the time to leave a review.

November 29, 2020

Great dealership, great customer service, sometimes the waits are long waiting for things to get done to your car. Eric M. was very nice great More

by KAIRI613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Messier
Dec 10, 2020 -

Wally's Nissan of Latham responded

Kairi613, thank you for your kind words and this wonderful review! Thank you so much again for your feedback! We hope you have a great day!

November 28, 2020

Seemed fine. No issues from my perspective. Had additional issue after service. Supervisor from office handled it promptly and answered my questions clearly. I was pleased. Would have liked staff v More

by JERRYDUROVIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not recall names
Dec 10, 2020 -

Wally's Nissan of Latham responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Fuccillo Nissan Of Latham

Dec 10, 2020 -

Wally's Nissan of Latham responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Fuccillo Nissan Of Latham

November 28, 2020

Another quick qnd easy trip to the service department. Great communication at every step. A very pleasant experience as usual. Great help letting me know everything was good with the car. More

by eric1229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Purner
Dec 10, 2020 -

Wally's Nissan of Latham responded

Eric1229, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!

November 28, 2020

My video inspection didn’t work. You tried to charge me for a battery inspection rather than just replace it. Hate Nissan your cars suck More

by Nissansucksfixyiurwiringharnessesclowns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samantha Purner
Dec 24, 2020 -

Wally's Nissan of Latham responded

Nissansucksfixyiurwiringharnessesclowns, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We'd like the opportunity to turn your experience around. Please reach out to us at (518) 250-4380 at your earliest convenience to discuss how we can turn this experience into a positive one.

November 27, 2020

Spectacular could not have been a better experience. Greatest service team on the planet!!! Keep up the good work!!! The Latham service team is the greatest More

by SER5150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Purner
Dec 10, 2020 -

Wally's Nissan of Latham responded

Ser5150, it's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 27, 2020

Very helpful and knowledgeable staff took care of my needs in a timely manner by everyone.nick cruel made the process quite easy would recommend this dealership to otherwise More

by MARCHAMB
Recommend Dealer
Yes
Employees Worked With
Nicholas Deuel, Brendan French, Will Rice
Dec 10, 2020 -

Wally's Nissan of Latham responded

Marchamb, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 26, 2020

Samantha was great.Service was quick and as expected. Note:I'm not sure why there is a word minimum. It may discourage people from responding. More

by FRANCESTEETER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Purner
Dec 22, 2020 -

Wally's Nissan of Latham responded

Hi Francesteeter, thank you so much for your positive comments about Fuccillo Nissan Of Latham! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 25, 2020

It was a pleasant experience to buy my new car. It took a few hours but I came out with a new car! Jordan best! More

by 119_KH
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan was the best., Tyler O'Brien, Nicholas Deuel, Nikkie Traficante , Jake Dunican, Nate Moss, Lina Araujo, Caitlyn Bendick, Jordan Mentzel
Dec 22, 2020 -

Wally's Nissan of Latham responded

119_kh, it's experiences like yours that really keep us motivated! Thanks again for the recommendation, and have an amazing day!

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