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Wally's Ford of East Greenbush

East Greenbush, NY

not yet
rated
399 Reviews

634 Columbia Turnpike

East Greenbush, NY

12061

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Showing 399 reviews

July 15, 2020

I was very pleased with how responsive the sales team was in meeting my needs. Rob Powell was a pleasure to deal with and Bret Lawton the sales manager was extremely accommodating & flexible in dealing with More

by RL14BBALL
Recommend Dealer
Yes
Employees Worked With
Bret Lawton, Robert Powell
Jul 18, 2020 -

Wally's Ford of East Greenbush responded

Thank you for the amazing feedback look forward to helping you in the future. Freddy Pacheco General Manager

July 11, 2020

Excellent service. Made appointment online and dropped car off for serpentine belt and tensioner. Was done next day. Friendly people and nice new shop will be back More

by Popsteator
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 18, 2020 -

Wally's Ford of East Greenbush responded

We appreciate you taking the time to give us a review the feedback goes a long way. Thank you, Freddy Pacheco General Manager

July 08, 2020

I can not say enough about the service my daughter and I received!!! Above and beyond I can not thank you all enough thank you!!!!! More

by FARMERHOTTIE6
Recommend Dealer
Yes
Employees Worked With
Kelly Vincent, Mike Raggozino, George Dienos, Robert Powell
July 08, 2020

Robert instantly greeted us at the door and listened to what we were looking for and hoping to get today. He recommended a few models and the first choice he gave us, we instantly loved! We had to bring ou More

by cynthia.desposito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Raggozino, Robert Powell
Jul 18, 2020 -

Wally's Ford of East Greenbush responded

Amazing feedback we appreciate it. Thank you, Freddy Pacheco General Manager

July 07, 2020

Excellent customer service and very attentive, would definitely buy a truck with them again. Salesman Rob Powell was ready to help and make the deal “huge”; Finance manger Michael Raggozino was very und More

by Fredstockingjr
Recommend Dealer
Yes
Employees Worked With
Danielle Camastro, Bret Lawton, Mike Raggozino, George Dienos, Kylie Gaston, Robert Powell
July 06, 2020

It was fabulous service! Everyone is so helpful and will do anything to help you out and get you into a new car! They were nothing but nice to us! More

by eatonkili15
Recommend Dealer
Yes
Employees Worked With
Mike Raggozino, Robert Powell
July 03, 2020

Not sure if I would recommend as I called and made an appointment for the 50k service but invoice had 30k service did I get correct service More

by micheleamoroso90
Recommend Dealer
No
Employees Worked With
Service and check out staff
Jul 08, 2020 -

Wally's Ford of East Greenbush responded

I'm sure it was a typo we can review the repair order with you and verify that you received the correct service. I would like work on getting a 5-star review! Freddy Pacheco General Manager 518-479-1000 Ext 132

July 02, 2020

Courteous service. Your new waiting room is beautiful and very clean. This is important because of COVID-19. Social distancing and masks were practiced while you were there. Very pleasant, respectful More

by Diana
Recommend Dealer
Yes
Employees Worked With
Everyone I interacted with was a 5 star employee of.
July 01, 2020

Dylan: Tremendous service. Made everything seamless and was very personable. Was very impressed with the team at Fuccillo of East Greenbush. All members were courteous, fair, and it was all efficient. More

by Consolo.13
Recommend Dealer
Yes
Employees Worked With
Dylan Meicht
June 27, 2020

I Pull up to the service department nobody tells me where to go or says hi it’s like they all need a snickers I came with one problem and I left with two. More

by Joeysizz
Recommend Dealer
No
Employees Worked With
I’ve dealt with two-three people.
Jun 27, 2020 -

Wally's Ford of East Greenbush responded

I apologize for the experience you had here. I can assure you it was not our intention to make you feel uncomfortable during your visit for service. I would like the opportunity to work with you on resolving any issues you had here with service. Please contact me directly. Thank you, Freddy Pacheco General Manager 518-241-6156

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