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Wally's Ford of East Greenbush
East Greenbush, NY
399 Reviews
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Showing 399 reviews
August 14, 2020
Our appointment was at 11:00 and I understand a part needed to be ordered ( which no one ever communicated to us ) but we called 6xs during the day being disconnected and then getting a Voice mail that needed to be ordered ( which no one ever communicated to us ) but we called 6xs during the day being disconnected and then getting a Voice mail that that stated full , unable to leave a message . I finally got a person at 4:00 only to hear oh sorry unable to complete the job and we are short staffed . This was our 1st experience there and not a good one . I think communicating with your customers is imperative . Was anyone ever going to call us and let us know ?? We have an appt next week to have the part replaced and was estimated 1.5 hours tops . I do hope that is the case . Feel free to call me if needed . More
by Dwightjen2
Verified CustomerEmployees Worked With
No idea who we worked with , no communication .
August 13, 2020
Had James Marx as my sales guy and he did everything he could to help me today! 100% will recommend him to my family. Thank you! could to help me today! 100% will recommend him to my family. Thank you! More
by Hannah Bailey
Employees Worked With
Scott Davis, Bret Lawton, George Dienos, James Marx
August 10, 2020
Very pleasant to deal with. No hidden costs. Everything is up front. Great people! James was very nice, polite, didn't push me into a sale. Mike was up front with the costs. is up front. Great people! James was very nice, polite, didn't push me into a sale. Mike was up front with the costs. More
by Ice.queen67
Employees Worked With
Danielle Camastro, Mike Raggozino, James Marx
August 07, 2020
All good but a slow start. Good experiences with James and Mike in finance dept. Happy so far with the truck. One passenger window trim is damaged at sale and waiting to get replaced. and Mike in finance dept. Happy so far with the truck. One passenger window trim is damaged at sale and waiting to get replaced. More
by SANTOREDAVID
Employees Worked With
Kelly Vincent, Bret Lawton, Mike Raggozino, James Marx, Autumn Guyer
August 04, 2020
It was a great experience. They were very helpful In my truck buying process. I would definitely recommend them to all my friends and family. I want to give a HUGE shoutout to the gentleman in finance. The truck buying process. I would definitely recommend them to all my friends and family. I want to give a HUGE shoutout to the gentleman in finance. The fellow in in first office on the right when you first walk in the door. My apologies for not remembering your name. He was amazing and I cant thank you all enough for makeing this all happen. It's like a dream come true!!! :-) More
by BCOUNTRY518
Employees Worked With
Danielle Camastro, Rob Lewis, George Dienos, Robert Powell
August 04, 2020
Experience was very very pleasant my salesman could have not been more helpful the finance managers everybody involved had a very very happy experience.everyone was extremely professional. not been more helpful the finance managers everybody involved had a very very happy experience.everyone was extremely professional. More
by brgchef55
Employees Worked With
Danielle Camastro, Kelly Vincent, Bret Lawton, Loren Sirko, Mike Raggozino, George Dienos, Kylie Gaston, Autumn Guyer
August 02, 2020
Good Job I went in for an oil change , the first one with my new ford ranger , to the Ford's newly remodeled service center , and got what I requested without I went in for an oil change , the first one with my new ford ranger , to the Ford's newly remodeled service center , and got what I requested without delay and was treated very well by those working in the service center , so I was very pleased . More
by MARKJULIANO002
Employees Worked With
Did not get any names .
August 01, 2020
Gotta rate it 5 stars all around from sales to service. Very accommodating and professional. Felt very comfortable as they maintained CDC guidelines for doing business in the Covid environment. Very accommodating and professional. Felt very comfortable as they maintained CDC guidelines for doing business in the Covid environment. More
by Tradelorendouglas
Employees Worked With
Tyler in Service, Danielle Camastro, Kelly Vincent, Bret Lawton, Loren Sirko, Mike Raggozino, George Dienos, Kylie Gaston, Autumn Guyer
July 28, 2020
I had a incredible experience to deal with Loren Ans Brett . Amazing team that you have all I can say is they treated me with kid gloves I couldn’t ask for better service. Brett . Amazing team that you have all I can say is they treated me with kid gloves I couldn’t ask for better service. More
by TOMONTHEWATER
Employees Worked With
Bret Lawton, Loren Sirko
