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Wally's Ford of East Greenbush

East Greenbush, NY

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399 Reviews

634 Columbia Turnpike

East Greenbush, NY

12061

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Showing 399 reviews

October 27, 2020

Service was horrible vehicle never got fixed was give wrong information twice bought 2 Vehicles from you don’t think I will be back been buying ford trucks for a long time better make sure they work befo More

by Bdevoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danielle Camastro, Mike Raggozino, George Dienos, Kylie Gaston
October 27, 2020

Very satisfying feeling with this dealership and all the staff; everyone was helpful even those who weren't getting commission for selling the car. Laid back attitude but they know their business. Definitel More

by Ranger2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Davis, Danielle Camastro, Loren Sirko, George Dienos, James Marx, Vincent Padilla
October 25, 2020

My time spent at the Fuccillo Ford of East Greenbush Service Dept. The staff was pleasant and the mechanic was thorough. The dealership was very clean. More

by MCSC52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince, Sat. service writer
October 11, 2020

Friendly staff were very helpful in searching for and purchasing a new truck. Made which use to be a half day effort into an hour or so of easy back and forth banter. More

by BBALDIGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret Lawton, Vincent Padilla
October 02, 2020

It was a pleasure working with the staff while purchasing my new vehicle. Everyone was knowledgeable and customer service oriented and made purchasing my new vehicle a great experience. More

by LEVILLEDAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Raggozino, George Dienos, Vincent Padilla, Beyonce Collins, Ethan Fish
September 30, 2020

Nice, new facility but unfortunately same old sales tactics. Long waits, paperwork rushed with smoke and mirrors. Avoids straightforward answers or side steps the truth. Would have been a good experi More

by DINOVOB12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bret Lawton, Mike Raggozino, Dylan Meicht
September 24, 2020

This is my first purchase with Fuccillo Ford in East greenbush. The customer service has been enjoyable.Bret Lawton was very professional and accommodating. Mike in Finance is fantastic and funny. Great More

by Zoey7605
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret Lawton, Mike Raggozino, Kylie Gaston, Autumn Guyer
September 22, 2020

Fuccillo ford of East Greenbush has a quality sales staff and a superior knowledgeable service department. I always look forward to my next service. Thank you More

by rkosiba7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loren Sirko, Mike Raggozino
September 22, 2020

Extremely helpful, caring and they make it possible for you to buy the car you want. We're a recurring customer and will be back More

by michelejane64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott , Kelly Vincent, George Dienos, Vincent Padilla, Dylan Meicht, Autumn Guyer
September 17, 2020

Our excpieirnce was very good. Kylie and Scott where both wonderful. I would recommend Ford highly. Service Was quick and painless. I would recommend highly. More

by thompstm
Recommend Dealer
Yes
Employees Worked With
Scott, Bret Lawton, Kylie Gaston
Sep 19, 2020 -

Wally's Ford of East Greenbush responded

We are always working on the customer experience here and I am glad to see the teamwork is paying off. Thank you, Freddy Pacheco General Manager

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