Wally's Ford of East Greenbush

Nobody wants to pay repair prices however, the team is always very helpful and also lets you know about discounts! Adam and everyone in the service department always make sure I’m satisfied. I always pani always very helpful and also lets you know about discounts! Adam and everyone in the service department always make sure I’m satisfied. I always panic when something goes wrong with my vehicle and insist on bringing it in immediately they never give me a hard time or make me make appointments they just get me in going on 3 years I’ve been doing business I brought my edge and I’ve been a happy customer since. Thinking about upgrading soon so I will be in for that soon. More

The service department accomated my needs in a timely manner by taking my vehicle in. Service diagnosis was swift and succinct. Service was performed in a timely manner and with excellence. manner by taking my vehicle in. Service diagnosis was swift and succinct. Service was performed in a timely manner and with excellence. More

I have k my one comment. I dropped my car the night before it had an 8AM appt So I assumed it would be done before 10AM. It was not But everyone at Fucillo was awesome before it had an 8AM appt So I assumed it would be done before 10AM. It was not But everyone at Fucillo was awesome More

Eric from Service Department provided an excellent service and answered all my question. The Facilities allowed me to work remotely. The WiFi was great and fast. service and answered all my question. The Facilities allowed me to work remotely. The WiFi was great and fast. More

The young man who greeted me and went through the paperwork was aces. He explained what the service department was going to do to get new key set up. He came to waiting room very apologetic saying h paperwork was aces. He explained what the service department was going to do to get new key set up. He came to waiting room very apologetic saying he needed my license and registration to prove I was the owner. I gave him a ribbing about dealer not trusting me so why should I trust the dealer. He was very professional with his answer. The time to do the work was more than I was told. More

Someone always asking if someone was taking care of me. Polite professional people. Everyone was very helpful when i had questions. Would highly recommend to others Polite professional people. Everyone was very helpful when i had questions. Would highly recommend to others More

Service was quick and easy. Person who took care of me was great. I will be coming back for additional work at some point soon. was great. I will be coming back for additional work at some point soon. More

, employees polite and courteous7Car was taking in , employees polite and courteous7 Car was taking in right way! Fast service. Impressed! Didn’t like the cost expensive Neat place, love the new , employees polite and courteous7 Car was taking in right way! Fast service. Impressed! Didn’t like the cost expensive Neat place, love the new look. More

Went in to look at a Jeep Compass. They were very easy to work with! They had everything together in a day! Friendliness was awesome. work with! They had everything together in a day! Friendliness was awesome. More

Service writer was inattentive and dismissive. I went in with a coupon for service (oil change) which was not honored on the invoice. Had to go back a second time to have them hopefully mail me a check for with a coupon for service (oil change) which was not honored on the invoice. Had to go back a second time to have them hopefully mail me a check for the difference. The second service writer was more attentive. Parts were not ordered for one of my two recalls when I arrived, even though I was called to come in as if they were ready to do all the work. Then they wanted to put in an advanced style of new battery that is not required for my older car. This would have cost over double what a standard battery would cost that would be more than adequate for my vehicle. The only positive is that they gave me a ride to and from my house which I appreciated. They did that both times as my recalls required two appointments since they didn’t have all the parts when they called me in the first time. Basically I’m not impressed and won’t be going back if I can avoid it. More