Wally's Chrysler Jeep Dodge Ram of Nelliston
Nelliston, NY
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Great Place Friendly and fast service. Kevin and Conrad did an excellent job getting my truck in and updating me throughout the process would highly recommend thi Friendly and fast service. Kevin and Conrad did an excellent job getting my truck in and updating me throughout the process would highly recommend this service department 10/10 More
Great service I do all my services with Fucillo and is always a pleasure going there I will always continue to get my services with Fucillo. Amsterdam and Nelliston I do all my services with Fucillo and is always a pleasure going there I will always continue to get my services with Fucillo. Amsterdam and Nelliston are both great store. Antonio Ortiz is always there to help out really courteous and always help me to the best of his abilities. More
Pretty quick and easy I stopped on on Saturday morning to buy a car. I was greeted by Rich who showed me vehicles that fit what I was looking for. I went for a test drive, I stopped on on Saturday morning to buy a car. I was greeted by Rich who showed me vehicles that fit what I was looking for. I went for a test drive, came to terms on the deal with an hour and half of arrival. I was under no pressure at anytime and it was a smooth experience. More
I was taking care of very fast and very good Great experience over all great would definitely get another vehicle from them would tell everyone that is looking for a car to go there and get a ca Great experience over all great would definitely get another vehicle from them would tell everyone that is looking for a car to go there and get a car suv or truck More
Go to John Vicarelli for your salesman Johnny Vicarelli is a wonderful salesman. But as far as the finance manager and the ones who detailed the new car I bought I was not at all impressed Johnny Vicarelli is a wonderful salesman. But as far as the finance manager and the ones who detailed the new car I bought I was not at all impressed with. All the money I spent on a new vehicle and I barely made it home because they didn’t put any gas in it. The finance person never even cane out of his office to do business with me. All of it was done through the salesman. I still haven’t gotten my phone hooked up in the car because I wasn’t showed how to do it. More
Customer Service was great. Our salesman Vinny was good. The issues I had was with the financial representative (Ryan)? Giving us 6 months warranty on the vehi Service was great. Our salesman Vinny was good. The issues I had was with the financial representative (Ryan)? Giving us 6 months warranty on the vehicle and we don't have it.through the Dodge dealer itself. He is trying to cover up his mistake. Took the vehicle to get serviced and he smirked at me. Not a good way to run a business.cant remember everyone I worked with.registration was very late.had to argue to get that. Went through 4 people hand and never realized the paperwork wasn't correct. Dmv kicked it backed after 30 days. More
Couldn't ask for a better car buying experience!!! Purchasing a vehicle can be a very stressful and frustrating experience but not at Fuccillo's. From my first contact with Alissa, to sales with Chaunc Purchasing a vehicle can be a very stressful and frustrating experience but not at Fuccillo's. From my first contact with Alissa, to sales with Chauncey and Vinnie and to financing with Ryan and Chris, each one was such a pleasure to work with. My needs and concerns were listened to and met with the utmost courtesy and pleasantry. They took their time with me and I never felt rushed. If you are in the market for a car, I highly recommend making this one your go-to dealership. More
Awful Fuccillos is a dying business with poor work ethic and awful employees, no one greets you and they are all miserable. I’m done doing any type of busi Fuccillos is a dying business with poor work ethic and awful employees, no one greets you and they are all miserable. I’m done doing any type of business there. More
Recall visit Got a call to make an appt for recalls. Dropped car off and was told I had no appt and it was a surprise appt. They weren’t sure if they had all parts Got a call to make an appt for recalls. Dropped car off and was told I had no appt and it was a surprise appt. They weren’t sure if they had all parts for recalls. Asked for a loaner car due to the amount of time the car would be there and they had none. Car is fixed....glad for that! More
Horrible Service. Could not make an appointment for oil change. Was told to come a certain time and then was told we had to wait an hour to even get the vehicle in. Lef Could not make an appointment for oil change. Was told to come a certain time and then was told we had to wait an hour to even get the vehicle in. Left, came back before the hour, then got a call THREE HOURS LATER. Was told they could not do a test they were going to because our warranty did not cover what needed to be done even though they know what is wrong with it and ask if we still wanted the oil change. Well, no of course we do not want you to do our oil change now. We bought the vehicle coming up two years now and when it comes close to oil change time it was running funny and we were told THERE WAS NOTHING WRONG, and to continue the oil changes as needed. Which we have done. Then this time 5,000 miles or more even away from the next due oil change the vehicle starts stalling, randomly shuts off. So we check the oil and THERE IS NONE. So we add oil and call them to fix the problem. And then we ended up with absolute terrible service and we bought a car from this dealership with what I believe they already knew had issues with and sold it as is that way. I have a family that rides in this vehicle, three young children and I’m VERY unhappy with the service and the vehicle they sold to me. I have 6 family members that have bought from them, and our father have for years as well. None of us will be returning and that’s a promise. To any Fuccillos. We will go elsewhere with our service. More