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Wally's Chrysler Jeep Dodge Ram of Nelliston

Nelliston, NY

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947 Reviews

6460 NY-5

Nelliston, NY

13410

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Showing 947 reviews

October 16, 2019

Took to long The service is good but I feel it took to long for an oil change and inspection.. almost an hour. I have been going to this dealership since it open More

by KDELICHICKO3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Brown
October 15, 2019

No happy My wife and I got a 2014 focus and it had a few issues, they fixed a couple things but refused to fix a mechanical issues. Said we would have to pay f More

by Thorn2112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
WIlliam Albano, Chris Porter
Nov 20, 2019 -

Wally's Chrysler Jeep Dodge Ram of Nelliston responded

As a valued customer I just want to apologize for the negative experience you had here. It is not our policy to have our customers leave dissatisfied and if you wouldn’t mind giving me a call, I’d be happy to discuss the situation in further detail. I appreciate the opportunity to rectify the situation! Sincerely, Dominique Churchill Business Development Manager Fuccillo AutoPlex of Nelliston 518-993-5555 ext 506 HugeAutoPlex.com

October 15, 2019

Rip off They tried to rip me off by saying I needed over $1000 worth of parts and labor, when all my car needed was the radiator fan connector plugged back in More

by shawkins2485
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Halusic
Nov 20, 2019 -

Wally's Chrysler Jeep Dodge Ram of Nelliston responded

As a valued customer I just want to apologize for the negative experience you had here. It is not our policy to have our customers leave dissatisfied and if you wouldn’t mind giving me a call, I’d be happy to discuss the situation in further detail. I appreciate the opportunity to rectify the situation! Sincerely, Dominique Churchill Business Development Manager Fuccillo AutoPlex of Nelliston 518-993-5555 ext 506 HugeAutoPlex.com

October 11, 2019

Not on the same page This dealership has no order of flow. The communication between areas is horrible and you just sit and wait. They kept apologizing that it was taken s More

by Disappointed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
WIlliam Albano, Chris Porter, Dominick Reisen
Nov 20, 2019 -

Wally's Chrysler Jeep Dodge Ram of Nelliston responded

As a valued customer I just want to apologize for the negative experience you had here. It is not our policy to have our customers leave dissatisfied and if you wouldn’t mind giving me a call, I’d be happy to discuss the situation in further detail. I appreciate the opportunity to rectify the situation! Sincerely, Dominique Churchill Business Development Manager Fuccillo AutoPlex of Nelliston 518-993-5555 ext 506 HugeAutoPlex.com

October 10, 2019

Ryan and Rich are the BEST I was looking for a specific make and model and was very picky about my choice but with the patience of Ryan and Rich at Fuccillo Dodge Chrysler Jeep, More

by lacagwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Consalvo, Ryan Ferdula
October 10, 2019

Oil change Came in for oil change. When they went through my vehicle they noticed other points that needed to be done. They called and explained and had it done More

by ERIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Porter
October 09, 2019

Quick in quick out no problems Did oil change with tire rotation and recall addressed . No hassle no problem no delays I was advised by phone for pickup paperwork was on desk with m More

by Bryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Brown
October 09, 2019

Fast fun and friendly Came into buy used got a new car fro the same price Wad in and out in three hours there was a lot for them to do it in the end we made a deal thank More

by Jurgen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Liitt, Ed Rivera, Kevin Patel, Dominick Reisen, Ryan Ferdula
October 09, 2019

Fuccillo Chevy I had a great experience while buy my truck. I went in looking for a truck I knew I wanted. The salesman Nick helped me out by showing me a few truck More

by Trevor D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominick Reisen, Nick Iamele
October 07, 2019

Friendly Service Although I own a Ford, I prefer going to the Dodge Service Center for my needs. Chris, and his team, have been nothing but accommodating and pleasant More

by CMRubey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Porter
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