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Wally's Chrysler Jeep Dodge Ram of Nelliston
Nelliston, NY
947 Reviews
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Showing 947 reviews
October 23, 2019
Tire damage Excellent Erin in service spoke to the warranty department got our tire and had in replaced the next day she did quick work yay erin Excellent Erin in service spoke to the warranty department got our tire and had in replaced the next day she did quick work yay erin More
by dkowens145
Verified CustomerEmployees Worked With
Erin Brown
October 23, 2019
Great experience and people Thank you for the great service and the advice you all gave me on my Jeep. Greatly appreciate it. Thank you Steve for the integrity Thank you for the great service and the advice you all gave me on my Jeep. Greatly appreciate it. Thank you Steve for the integrity More
by Jlyon
Employees Worked With
Steve, Chris Porter
October 23, 2019
Friendly and helpful Friendly, helpful, willing to answer all questions. They do everything in their power to accommodate special requests and needs to satisfy customer e Friendly, helpful, willing to answer all questions. They do everything in their power to accommodate special requests and needs to satisfy customer experience. Would recommend to friends. More
by NJANETMARKO
Employees Worked With
Vincent Lazo
October 22, 2019
Kyree was awesome First of all I drove from out of state almost 700 miles to trade in my current car and get a yukon. Kyree and Sean had txt me great pictures where I c First of all I drove from out of state almost 700 miles to trade in my current car and get a yukon. Kyree and Sean had txt me great pictures where I could see clear detail of the truck before I decided to drive to the dealership. They were excellent about the trade in and got more money than 3 other dealers local to me could. I highly recommend Kyree as your sales associate. More
by Douglas W
Employees Worked With
Shawn Sponable, Kyree Lewis
October 20, 2019
Great Experience Joe did a wonderful job. He went above and beyond. He was able to get me into my new vehicle in the same day I bought it. And your staff was great to Joe did a wonderful job. He went above and beyond. He was able to get me into my new vehicle in the same day I bought it. And your staff was great to work with. More
by SMASTY
Employees Worked With
Joe Carcasole, Ryan Ferdula
October 18, 2019
Oil change Made appointment online. Was in and out fairly quickly which was appreciated as it was first thing in am so I could then get to work. Made appointment online. Was in and out fairly quickly which was appreciated as it was first thing in am so I could then get to work. More
by Dr O
Employees Worked With
Chris Porter
October 17, 2019
Recall updates Fast updates ,got a early appointment on a day I needed ,nice vehicles on the lot.would recomend this storeto other vehicle hunters.great place Fast updates ,got a early appointment on a day I needed ,nice vehicles on the lot.would recomend this storeto other vehicle hunters.great place More
by Shawn lefever
Employees Worked With
Rich Consalvo
October 17, 2019
I felt very rushed and no one was listening to what I wanted And no one was listening to what I wanted. No one went over the vehicle with me, they didnt make sure I was comfortable with the vehicle and its compo And no one was listening to what I wanted. No one went over the vehicle with me, they didnt make sure I was comfortable with the vehicle and its components, as it has a push start and I've never had this type. I wasnt told it had no power windows or locks and I only got to look at it from the outside as they had me test drive a different model. I'm now stuck with a vehicle had I known it had no power locks, I would not have gotten due to my line of work I transport many people with disabilities and my hands are often very full. They were friendly but my sales guy wasnt familiar at all with Jeep as he was from Ford, so he wasnt able to answer much questions. More
by Ivcountry
Employees Worked With
Jaleel, not sure of the others
October 17, 2019
Unsatisfactory Upon delivery of my vehicle my truck had three and a half quarts low on oil 2 1/2 quarts low on transmission fluid power steering was leaking and low Upon delivery of my vehicle my truck had three and a half quarts low on oil 2 1/2 quarts low on transmission fluid power steering was leaking and low coolant was 3/4 of a gallon low lights were out which fails New York state inspection I am in New York state inspector as well the power steering leak fails inspection tires were never inflated properly as they said that they were my left front was at 33 pounds of pressure when the front is supposed to have 75 in the rear 65 the air filter was never changed had hornets falling out of it black grease coming out of it they said that it was changed they said that they did rear pads and rotors they never did they just pad slapped the rear brakes never took the front wheels off to service them as they said they did. Amongst many other things including communication from the service department and the salesman there was essentially none whatsoever not to mention I had cab lights out on the roof of my truck that were never replaced as well I'm still waiting for a call from the manager to rectify the situation which in almost a week has not happened More
by Craig
Employees Worked With
John Vicciarelli
October 16, 2019
Routine oil change I called the dealership on Monday and spoke with Erin.She scheduled me for an oil change the following day.It was about a 45 minute wait. I called the dealership on Monday and spoke with Erin.She scheduled me for an oil change the following day.It was about a 45 minute wait. More
by BECKSTER13452
Employees Worked With
Erin Brown
