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Wally's Chrysler Jeep Dodge Ram of Nelliston

Nelliston, NY

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947 Reviews

6460 NY-5

Nelliston, NY

13410

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Showing 947 reviews

September 01, 2020

This dealership was nothing less than amazing, Anthony (the salesman) was great with explaining every detail about the car and getting us all the information we needed. Overall everyone in there was very More

by alyssamichelle
Recommend Dealer
Yes
Employees Worked With
Dominick Reisen, Anthony Pasalacqua
September 01, 2020

Outstanding service, drove off the lot the day I walked in. Highly recommend stopping in to find your next high quality new or used GM vehicle More

by TROYHDSN52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
WIlliam Albano, Kyree Lewis, Dominick Reisen
August 26, 2020

Nick and all the people were outstanding. Dealing with the finance manager was a pleasure. I would highly recommend Fuccillo to buy a vehicle from. More

by giacobbecurt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Reisen, Nick Iamele
August 25, 2020

Both the salesman and the finance rep went out of their way to make the best choices in helping me. I told them what I needed in a vehicle and they met every requirement. More

by AngelaBelcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominick Reisen, Anthony Pasalacqua
August 25, 2020

Very helpful and knowledgeable staff. Found my perfect vehicle at a great price! Had the vehicle ready for me within the week. Ed was wonderful at keeping me updated! More

by calbright2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Rivera, Ryan Ferdula
August 21, 2020

Brakes were replaced. Everything went well. No trouble or concerns. Always happy to take my Chevy there. Thanks for a good experience from scheduling to payment. More

by BSBRIAN65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Porter
August 21, 2020

At this time I would not recommend this service center. It took 2 hrs for a oil change and inspection.Then they gave me a hard time on a free inspection that they owed me.Even with a written statement sayi More

by Daniel Munson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Porter
Aug 22, 2020 -

Wally's Chrysler Jeep Dodge Ram of Nelliston responded

Hi Daniel! My name is Rich Artigiani and I'm the General Manager of the Fuccillo AutoPlex (Fuccillo CDJR). I'm sorry to hear that you had a less than stellar experience in our service department. It sounds like you've had great experiences in the past and we strive for nothing less than the BEST customer service. Please contact me at 518-993-5555 at your convenience and we can discuss your experience further. Again, my apologies for not delivering the service you have grown accustomed to. I'm certain we can resolve this. Best Regards,

August 20, 2020

Darren was very helpful and efficient with ensuring I was able to get the vehicle I wanted and able to go home with it.. in a short time. He also was helping other people that came in never neglecting me. I More

by Tina MacMillan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Coupas
August 20, 2020

When I started looking for a new car I went to several dealerships and when I pulled into Fuccillo /Jeep I got out and started looking and there is Darren can I help you are you shopping for a vehicle . More

by pennysue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Coupas
August 19, 2020

We visited 4 dealerships in one day. This was by far the best one. No pressure. The car we purchased was beautiful. We were able to take the vehicle home within a few hours. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Patel, Nick Iamele
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