Wally's Chrysler Jeep Dodge Ram of Nelliston
Nelliston, NY
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I always bring our vehicles here for service. Everyone is friendly and patient. I’ll never go anywhere else! They always greet me with a smile, and never pressure me to get work done that I don’t need. friendly and patient. I’ll never go anywhere else! They always greet me with a smile, and never pressure me to get work done that I don’t need. More
Computer wasn't working so starting took a bit longer than the norm. Other than being there for a while no complaint. Coupon made it worth it go there over other shops. than the norm. Other than being there for a while no complaint. Coupon made it worth it go there over other shops. More
Very professional and communicated with us through the whole process. The team stands out among their competition. Their team work I'm sure will bring customers back time and time again. whole process. The team stands out among their competition. Their team work I'm sure will bring customers back time and time again. More
Installation of aftermarket trailer brake module. I did Installation of aftermarket trailer brake module. I did get a response back from the service dept only after I had stated my frustrations here as a Installation of aftermarket trailer brake module. I did get a response back from the service dept only after I had stated my frustrations here as a complaint. The dealer ship took my truck in the next morning, a Saturday and problem solved the nob issue. Fixed it/ reinforced it. It works as it should. I am still not satisfied with this Spectrum by Curtis brake nob, but that is not the dealerships fault. They did try to use the oem switch. The Drive Manager made it good. Now I am researching why I still can't have the OEM control system in the truck. I am very mechanically in cline, so to my surprise that this brake controller is just a kit! I could have installed it, it came with instructions. But I was not give the option to just purchase it. I was told that my vehicle needed this module installed in order to have the electric brakes work. So after 3 trips to the dealership, I was charged $383.40! $210 is the list price for the kit..-$20 discount for my troubles, so I should have payed over $400. So now I feel that I was forced to have them do the work, when in fact its a optional kit. I was never told that I could install it myself. The way it was explained, was that the truck didn't have this module and it needed to be installed along with the new nob. This issue will be taken up with the dealership. I have already put in a information claim to corporate GM for answers about having the original OEM brake controller equipment. This is a 2019 truck, purchased a year ago, and I can't have the OEM GM electric brake controller that both my 2017 Tahoe and Silverado has?????????????? Not acceptable for me. I just believe that a GM dealership would have the answer for me, not a aftermarket . I was apologized to many times, but only after my last review. I was told that I would be give a on the house oil change at my next scheduled interval. More
Rich was a great salesman to work with. F&I was very thourough and not pushy with add ons. Got great attention while I was there. Only issue was the service dept. Truck came delivered from the shop aft thourough and not pushy with add ons. Got great attention while I was there. Only issue was the service dept. Truck came delivered from the shop after inspection with wipers that were ripped and 2 error messages active. Now I have to return for things that should have been caught during the pre delivery inspection. More
I had a very pleasurable sales transaction with Daren Coupas he was attentive to our needs and what we can afford. Very highly recommended salesperson Coupas he was attentive to our needs and what we can afford. Very highly recommended salesperson More
Darren worked endlessly to find a vehicle. He provided continuous updates and fulfilled all requirements that were needed in the truck Darren’s customer service was exceptional and offered without pressur continuous updates and fulfilled all requirements that were needed in the truck Darren’s customer service was exceptional and offered without pressure. I highly recommend working with him. More
No-pressure, didn't feel rushed.Trustworthy.They listened to me.Quick and painless — the dealership made the process easy.Quick and clear communication (email or in-person)No games.Final price was exactly as to me.Quick and painless — the dealership made the process easy.Quick and clear communication (email or in-person)No games.Final price was exactly as negotiated (no last-minute surprises)Professional and polite salesperson. More
Everyone was so nice and helpful. Mike found me the perfect vehicle and Ryan was so helpful with financing and the warranty selection. Made shopping as pain-free as possible. perfect vehicle and Ryan was so helpful with financing and the warranty selection. Made shopping as pain-free as possible. More
My 2016 Colorado check engine light came on took to fulfill of nelliston in June, the parts finally came in and the special tool to make the repair. In the meantime I got a great deal on a new Colorado fulfill of nelliston in June, the parts finally came in and the special tool to make the repair. In the meantime I got a great deal on a new Colorado. Quick repair of my truck was not going to happen. I am extremely happy with my new 2020 Colorado. Everyone at the dealership bent over backwards to satisfy me. I am very happy with all at fuccillo Chevrolet of nelliston. More