Wally's Chrysler Jeep Dodge Ram of Nelliston
Nelliston, NY
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Kevin was wonderful! He’s always really friendly when I come in and gets me right out! I will always go to Kevin! More people should go in to see him. come in and gets me right out! I will always go to Kevin! More people should go in to see him. More
After some confusion from both the dealership and factory gm, I have a resolved problem. The GM certified factory accessory is in working order for a electric brake controller. Fuccillo did everything they c gm, I have a resolved problem. The GM certified factory accessory is in working order for a electric brake controller. Fuccillo did everything they could do rectify my situation. Took three attempts but it’s working properly. The problem was more with the gm components than Fuccillo. I am satisfied with the outcome from the dealership. I was composited with a free oil change on my next trip. More
Sometimes you get lucky me personally have issues dealing with this place but my girlfriend did ok buying a used escape for a fairly good deal only had it 3 days so will have to see.I will have to say my sal with this place but my girlfriend did ok buying a used escape for a fairly good deal only had it 3 days so will have to see.I will have to say my salesman needs to know more about the vehicle he's selling before he tries to sell it so he can answer all qeastions asked and not tell people that it doesn't have something that it does.also when a person wants to see other options he doesn't keep pushing the car he wants to sell instead of other cars the customer may be interested in lucky for him the one he pushed was the best choice after I had to look at the other options on my own More
Anthony was very knowledgeable, he explained and demonstrated every feature. He made the process hassle free, and was super friendly. Great experience from the very beginning! demonstrated every feature. He made the process hassle free, and was super friendly. Great experience from the very beginning! More
Over fill my oil I had to take back to have them Over fill my oil I had to take back to have them drain. Antifreeze level was under the low level. Reported that the brakes had a bad brake rotors Over fill my oil I had to take back to have them drain. Antifreeze level was under the low level. Reported that the brakes had a bad brake rotors in the back sound you told me nothing was wrong after the second attempt they changed the rotors in the sound disappear. This is on a used car I just purchased 2 days before. More
Rich was a great salesman to work with, didn't get the typical run around non-sense like you get at other dealerships. I would recommend to friends and family. typical run around non-sense like you get at other dealerships. I would recommend to friends and family. More
I was due for Maintenance Service and 280 miles from preferred dealer. I checked Chevy website for the nearest dealer, visited websites on the list and chose Fuccillo of Nelliston. Scheduling an appo preferred dealer. I checked Chevy website for the nearest dealer, visited websites on the list and chose Fuccillo of Nelliston. Scheduling an appointment was sooo easy. Courteous and professional. Upon my arrival I was greeted by name by service advisor Kevin Brittell. I felt as though as I was “home”! 😊 All systems checked and approved, confidently! Social distance was in place and sanitizing evident👍🏼.While I waited I toured the lot with William, who patiently showed me the updated Tahoe. Recommendations/reminders for next service noted and I was on my way! A very pleasant and painless experience. As a result, Fuccillo is now my preferred dealer where I feel at home, when I’m at my second home. Thank you! More
Said I need my breaks changed to be inspected. Got home and looked at paperwork and said it was already inspected before they did the breaks. At the bottom of the paperwork in the tech notes it has that he and looked at paperwork and said it was already inspected before they did the breaks. At the bottom of the paperwork in the tech notes it has that he stated that they were ‘low’. So I was scammed into getting my breaks changed when they didn’t need to be yet!!! Unreal!!!! Very unhappy with the service dept. And to top it off, when I left, the word ‘PARK’ kept flashing on my dash so I had to turn around and go back!!! They took it back in. Turns out the guy that changed the break FORGOT to do some part of his job after changing my breaks! It would have been nice getting in an accident on the way home or with my 3 year old in the car. And I hope you all read this too!! Thanks ...... More
I had an amazing experience here buying my first car. The staff was friendly and really helpful getting me into the car of my dreams. I would recommend to everyone I know! staff was friendly and really helpful getting me into the car of my dreams. I would recommend to everyone I know! More