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Wally's Chrysler Jeep Dodge Ram of Nelliston

Nelliston, NY

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947 Reviews

6460 NY-5

Nelliston, NY

13410

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Showing 947 reviews

December 01, 2020

Im very happy with my new ford ecospot se, my sales men Richard weaver got me a great deal and saved me alot a money. And im happy with my payment a month and my interest rate. So thank you very much Richa More

by Mick
Recommend Dealer
Yes
Employees Worked With
Rich Weaver
November 30, 2020

Over the span of three months my vehicle has been back for the same code. After 900 dollars spent and several Lost hours sitting for repairs and almost missing family thanksgiving without any offer of a More

by Stephanie831
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Porter
November 29, 2020

Everything I asked to be checked out was taken care of. I love the idea of the inspection video being sent! Overall I was satisfied with my experience. More

by haugust12
Recommend Dealer
Yes
Employees Worked With
Bart
November 29, 2020

It was very upsetting the way I was treated work ok so far they missed handle my payment brought my truck there but will not go back unless I have to I will go elsewhere More

by Goanmj2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Porter, Conrad Lupardo
Dec 02, 2020 -

Wally's Chrysler Jeep Dodge Ram of Nelliston responded

Hello, My name is Conrad Lupardo, Service Director at the Fuccillo Autoplex. I apologize for the customer service you received. I would like to discuss the matter in further detail. Please call me at 518-993-5555 or email me at clupardo@fuccillo.com Thank you

November 28, 2020

I had a coupon and provided it to the clerk before paying. The clerk forgot to use it and then had to redo the entire sale. More

by NANNYBOOTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Porter, Conrad Lupardo
Dec 02, 2020 -

Wally's Chrysler Jeep Dodge Ram of Nelliston responded

Hello, My name is Conrad Lupardo, Service Director, at the Fuccillo Autoplex. I apologize for the customer service you received. I would like to discuss this matter in further detail. Please call me at 518-993-5555 or email me at clupardo@fuccillo.com Thank you

November 25, 2020

The service was much longer then expected for a standard vehicle service. I waited nearly 2.5 hours for it to be completed I should been given an idea on how long it was going take other then just being tol More

by Big Dawg1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conrad Lupardo
November 22, 2020

Horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horri More

by BASEBALLLLL20
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Porter, Conrad Lupardo
November 21, 2020

The service department worked with us with what was wrong and the cost. Thank you. We picked it up thinking it was fixed. The light came back on. We brought it back and the problem was found and fixed. More

by CBARR.999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Porter, Conrad Lupardo
November 21, 2020

I’m unhappy. Was told I had all these perks on my car. Oh everything is covered you have points. No one could tell me my points. 600+later n no call back. Never again. At first I thought I was happy. Not. Pe More

by TERRI13452
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Porter, Kevin Patel, Conrad Lupardo
Dec 02, 2020 -

Wally's Chrysler Jeep Dodge Ram of Nelliston responded

Hello, My name is Conrad Lupardo, Service Director at the Fuccillo Autoplex. I apologize for the customer service you received. I would like to discuss the matter in further detail. Please give me a call at 518-993-5555 or email me at clupardo@fuccillo.com Thank you

November 20, 2020

My appointment was at 9a and I put my keys in the box outside 10 mins before they opened because the doors were locked. I filled out the envelope and did everything I was supposed to. I didn’t hear anyth More

by allieschuyler24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Porter, Conrad Lupardo
Dec 02, 2020 -

Wally's Chrysler Jeep Dodge Ram of Nelliston responded

Hello, My name is Conrad Lupardo, Service Director at the Fuccillo Autoplex. I apologize for the customer service you received. I would like to discuss the matter in further detail. Please give me a call at 518-993-5555 or email me at clupardo@fuccillo.com Thank you

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