Wally's Chrysler Jeep Dodge Ram of Nelliston
Nelliston, NY
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Definitely a friendly environment and they listed to us in our needs of a size vehicle and payment needs. We will definitely be going there again in our needs of a size vehicle and payment needs. We will definitely be going there again More
My experience was excellent. Nate Strange was my sales consultant and he was very helpful and easy to work with. I was able to come in and pick out the truck I wanted and the deal was done very quickly a consultant and he was very helpful and easy to work with. I was able to come in and pick out the truck I wanted and the deal was done very quickly and at a price I was happy with. More
Mike Smith was awesome to work with. Very thorough, helpful, went above and beyond with his amazing service. I love my new EcoSport and w leasing. I did receive a letter in the mail from Fuccillo's 1 d helpful, went above and beyond with his amazing service. I love my new EcoSport and w leasing. I did receive a letter in the mail from Fuccillo's 1 day after driving away with my new vehicle. Mike had been in touch with me for over a week so the General Manager could have held up the letter. It in my eyes was was undermining Mike's efforts. It offered more $ then what I received, a $10 Target Gift card for attending the promotion along w a# for a chance to win $5000 cash again the letter was received on 2/13 for an EcoSport promotion on 2/13 after I drove away on 2/14 w my new leased EcoSport. I could see if everything happened on a moment's notice, but again I had been communicating w Mike for just over a week. The General Manager should be more in tune with his Reps I'mbsure he had to have been involved w my lease and vehicle at some point...very un-professional. Mike Smith top notch Rep you should promote Mike and hire more people like him. Especially when you're management/leaders seem complacent and out of touch. I'd give Rich Artigiani a minus Star - ⭐ if I could. I was pissed when I opened my mail on 2/13. More
I was pressured into finance deal. I explained I had to get back to work, the said hurt a few more minutes. Then the finance Mgr pushed application through so deal could be finalized. The salesman called get back to work, the said hurt a few more minutes. Then the finance Mgr pushed application through so deal could be finalized. The salesman called and asked when I wanted to pick up car and I told him I didn't want the deal. He said he would talk to finance Mgr. More
Excellent. And very courteous. When above and beyond. Wonderful service. Treated with respect and was constantly kepted update with progress of the service. Thank you Wonderful service. Treated with respect and was constantly kepted update with progress of the service. Thank you More
Anthony was AMAZING!!! He was pleasant, helpful, knowledgeable, and attentive. We were greeted upon arrival and helped through the process of picking a vehicle, financing a vehicle and driving away knowledgeable, and attentive. We were greeted upon arrival and helped through the process of picking a vehicle, financing a vehicle and driving away happy! More
Dealership was very professional and courteous. The Dealership was very professional and courteous. The technician did a great job with my service and was able to avoid ordering parts which I appreciat Dealership was very professional and courteous. The technician did a great job with my service and was able to avoid ordering parts which I appreciate very much. Looking forward to doing business in the future, I will be trading in soon see you then thank you. More
No one did a walk around suv and I never got a video sent to me. We get to Herkimer and we noticed they never took off the old inspection sticker. We had to drive back to the dealership and get the old one t to me. We get to Herkimer and we noticed they never took off the old inspection sticker. We had to drive back to the dealership and get the old one taken off and new one installed. Friendly service staff but some one dropped the ball. More
We like to deal there because it's local and convenient for us. Mike Smith was our salesman and he was good to deal with - professional and polite. Happy that he wore a mask the entire time we were with hi for us. Mike Smith was our salesman and he was good to deal with - professional and polite. Happy that he wore a mask the entire time we were with him. More