Wally's Chrysler Jeep Dodge Ram of Nelliston
Nelliston, NY
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The staff at Fucillo Ford’s service center were great! When I called they fit me in when no one else could! I spoke with a very nice gentleman named Steve he treated me like I was a friend or family mem When I called they fit me in when no one else could! I spoke with a very nice gentleman named Steve he treated me like I was a friend or family member. I was looking to get two of my Fords in for service work, both of which I didn't buy from Fucillo. The customer service was top notch, they did the service on both of my vehicles in the time they told me it would take and for a reasonable price. I have since brought them a third Ford vehicle to service and I’m happy to say they have earned my repeat business. More
Very Friendly. Excellent system of videoing what service work to be done before proceeding. I’m impressed!! I don’t have any more to say. Have a nice day and week and month work to be done before proceeding. I’m impressed!! I don’t have any more to say. Have a nice day and week and month More
Sales manager Bill is xxxxxxx will never do business with you because of him. Took me walking out and text messages and phone calls to get me back. Received text messages stating you guys could get me t with you because of him. Took me walking out and text messages and phone calls to get me back. Received text messages stating you guys could get me to a monthly payment of 500/525 which you guys couldn't. Had to put 500 more down to get us were we wanted to be. You guys couldn't go down 500 on the car. I have a 724 credit rating and you guys quoted me a 5.99 interest rate and then lowered or ro 5.25 which makes me think something fishy was going on there. Nate was very helpful kinda felt bad for him that he has to deal with such an xxxxxxx of a sale manager. More
Did online booking for a Nys inspection and oil change with tire rotation. They didn’t have what i was coming for in the system. My car never got inspected. I was reading the fucillo pledge how they walk with tire rotation. They didn’t have what i was coming for in the system. My car never got inspected. I was reading the fucillo pledge how they walk you around tour car and show you what they did and that never happened. My oil life in my car was not reset to 100. Highly disappointed More
Friendly helpful staff, process was easy no hassle, didn’t feel like I was pressured. They were able to get me out of my old lease a year early. I would recommend this dealership to anyone. didn’t feel like I was pressured. They were able to get me out of my old lease a year early. I would recommend this dealership to anyone. More
Kyree was very friendly,Good customer service also the finance guy was very nice and friendly.I will use dealer again in the future if needed. finance guy was very nice and friendly.I will use dealer again in the future if needed. More
Excellent service nothing more to be said! The work was completed in a timely manner and the staff was friendly, knowledgeable and very attentive to my needs. completed in a timely manner and the staff was friendly, knowledgeable and very attentive to my needs. More
Crystal-extremely helpful with pointing me in the right direction of who to speak with. Darren-was also AMAZING, big help. Highly recommend going to him, wouldn’t have wanted to go anywhere else with the h direction of who to speak with. Darren-was also AMAZING, big help. Highly recommend going to him, wouldn’t have wanted to go anywhere else with the help of these two! More
Kyree was a very friendly and knew what he was talking about. I do feel that they should had yet us know better on deciding if we wanted to still get the SVU because of our credit score. We would have w about. I do feel that they should had yet us know better on deciding if we wanted to still get the SVU because of our credit score. We would have waited longer with the SVU that we had on the lease because we had time yet on the lease. More