Wally's Chrysler Jeep Dodge RAM of Amsterdam
Amsterdam, NY
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Good work all around I trust the people the work and my car fill safe taking my car to you guys good work and friendly staff good I will recommend them I trust the people the work and my car fill safe taking my car to you guys good work and friendly staff good I will recommend them More
Quick, courteous and professional I was greeted with a smile and taken care of quickly waiting room was clean and coffee was perfect All my experiences at this dealer have been e I was greeted with a smile and taken care of quickly waiting room was clean and coffee was perfect All my experiences at this dealer have been excellent More
Stressful transaction I'll start that my salesman, Tony was friendly. I don't like how credit is run immediately before showing you vehicles and prices are not disclosed I'll start that my salesman, Tony was friendly. I don't like how credit is run immediately before showing you vehicles and prices are not disclosed to the customer until you ask whenl negotiating a deal. I felt very pressured to make a deal that day, but I do feel I received a vehicle at Kelly Blue Book Value and satisfied with the vehicle I ended up purchasing even though I was told vehicle would be detailed prior to delivery but yet it was delivered with less than a 1/4 tank of gas, wipers are less than perfect on a 2018 with only 16k miles that I'll need to replace and sticker adhesive inside vehicle and on windows was not removed. More
Fast, friendly, These guys always do me Justice and get me in-and-out whether it's an oil change or just a tire rotation. THANKS AGAIN! These guys always do me Justice and get me in-and-out whether it's an oil change or just a tire rotation. THANKS AGAIN! More
6:15PM finally able to pick up car I dropped my Jeep Patriot off on Thursday afternoon for a Friday appointment to have the oil changed and 4 new tires put on. I called around 3:30 on I dropped my Jeep Patriot off on Thursday afternoon for a Friday appointment to have the oil changed and 4 new tires put on. I called around 3:30 on Friday to see if I could pick it up and was told they were finishing up and would call me as soon as they were done. I called again at 4:40 and was told again they were finishing up and I would get a call as soon as it was "wheels down". At 5:50 I got a call that it would be done in 20 or 30 minutes and I could pick it up then and the cashier would be there until 8. I think 10 1/2 hours for routine service it totally unacceptable and caused me great inconvenience. More
STAY AWAY Terrible experience. Rude, arrogant salesman. Unorganized and lazy. salesman made me find a vehicle on the lot and drive it up so he could put a deale Terrible experience. Rude, arrogant salesman. Unorganized and lazy. salesman made me find a vehicle on the lot and drive it up so he could put a dealer plate on. Took a personal call during the actual road test. Very rude during negotiations. Found a much better deal closer to home. More
Great Warranty experience My car emailed me that it had an issue. Very cool indeed. I stopped in and they diagnosed the issue. They had to order the part and I returned the My car emailed me that it had an issue. Very cool indeed. I stopped in and they diagnosed the issue. They had to order the part and I returned the next morning and they installed it. Quick and easy. More
Very helpful with my first dealer purchase This dealership is my first newer used SUV purchase and I am very please with the level of service. Will deal with again. Thank You This dealership is my first newer used SUV purchase and I am very please with the level of service. Will deal with again. Thank You More
Excellant team in the service department . The service team is friendly, and they do a great job. I would recommend them to others. Keep up the great work, and Thank you ......... The service team is friendly, and they do a great job. I would recommend them to others. Keep up the great work, and Thank you ......... More
Easy to schedule service. Parts department very helpful Doug went out of his way to help me select the right tires for my wife's Grand Cherokee and my Ram truck. The service department was flexible to work Doug went out of his way to help me select the right tires for my wife's Grand Cherokee and my Ram truck. The service department was flexible to work around my schedule. More