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Wally's Chrysler Jeep Dodge RAM of Amsterdam
Amsterdam, NY
726 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 726 reviews
April 17, 2019
Great job Staff were amazing. Very knowledgeable about the inventory. Very patient as I was extremely picky while looking. My boyfriend and I are very plea Staff were amazing. Very knowledgeable about the inventory. Very patient as I was extremely picky while looking. My boyfriend and I are very pleased with everything including all staff More
by MLEONARDI811
Verified CustomerEmployees Worked With
Jim Cobb, Isaiah Rowback, Ryan Delaurie
April 12, 2019
My experience with Fucillo This is my third car purchased at Fucillo Amsterdam and I'm very satisfied..My only problem was not completing the process of insuring my vehicle. Som This is my third car purchased at Fucillo Amsterdam and I'm very satisfied..My only problem was not completing the process of insuring my vehicle. Someone was supposed to call the insurance company (I called them and told them someone from Fucillo would be calling them soon) but no one called and as it turned out I was driving an uninsured vehicle for a couple days. More
by CGRAY2758
Employees Worked With
Ryan Palmateer
April 11, 2019
Very good I had a very positive experience . Everyone I came in contact with was great. Jose was so very helpful . Stayed late to get my car. I had a very positive experience . Everyone I came in contact with was great. Jose was so very helpful . Stayed late to get my car. More
by HML101273
Employees Worked With
Lindsay Zilberman, Jose Torres
April 11, 2019
Awesome Brandon Luci was my salesman and he did a great job! I bought a GMC Denali and Brandon was very knowledgeable and quick to get me my truck. I love it Brandon Luci was my salesman and he did a great job! I bought a GMC Denali and Brandon was very knowledgeable and quick to get me my truck. I love it and I recommend Brandon to everyone looking into purchasing a new or used vehicle. More
by Susan69
Employees Worked With
Jasmine Velasquez, Jim Cobb, Brandon Luci
April 11, 2019
Oil change, summer tires People are wonderful, friendly, helpful. The only reason I didn’t give it 5 stars is because its always a 2 hour wait time. Maybe thats how long it ta People are wonderful, friendly, helpful. The only reason I didn’t give it 5 stars is because its always a 2 hour wait time. Maybe thats how long it takes to change off winter tires and change the oil 🤷🏼???. More
by deborahq
Employees Worked With
I don’t know
April 09, 2019
Very good service oil change I was made very comfortable in the waiting room with coffee and TV my appoment was at 9:30 and they got my car in 9:40 and I was back on the road at I was made very comfortable in the waiting room with coffee and TV my appoment was at 9:30 and they got my car in 9:40 and I was back on the road at 10:30 I well be back. A Huge Thank You Susan Rhodes More
by drhodes10
Employees Worked With
Kathryn Young
April 07, 2019
New car Brandon was great to work with And I love my new Pacifica Nice and roomy and easy to drive Service dept was excellent too Finance guy was great, c Brandon was great to work with And I love my new Pacifica Nice and roomy and easy to drive Service dept was excellent too Finance guy was great, can’t remember his name More
by TKING12010
Employees Worked With
Kathryn Young, Brandon Luci
April 06, 2019
Service Dept. Top notch customer service Bought a Dodge Ram returned the next day because I noticed a ding in the windshield. They replaced the whole windshield and provided me with a rental Bought a Dodge Ram returned the next day because I noticed a ding in the windshield. They replaced the whole windshield and provided me with a rental to get to work. Super friendly and very accommodating More
by KETJR9205
Employees Worked With
Girl in service who handles scheduling not sure of her name, Marc Clouser, Kathryn Young, Erin Brown
April 06, 2019
Used car Great experience working with Antonio and Jamie Slater! Very knowledgeable and helpful during our purchase. We had some financial issues but your tea Great experience working with Antonio and Jamie Slater! Very knowledgeable and helpful during our purchase. We had some financial issues but your team worked diligently to help us find the perfect fit! Love the Hyundai elantra we chose its just perfect! Thank You! More
by SEASALT1958
Employees Worked With
Antonio Cruz
April 02, 2019
Worst Service Experience Ever I had made an appointment a week in advance for an oil change and an airbag recall. I was told my service would take about an hour and a half. I dro I had made an appointment a week in advance for an oil change and an airbag recall. I was told my service would take about an hour and a half. I dropped my vehicle off 15 min early and had arrange a friend to pick me up and bring me back. After 2 and half hours, nobody had called me to let me know the status of the service. I decided to return to the dealer to find out that my vehicles service wasn't even started! I wasted about 4 hours total between driving to and from dealership and waiting. I had reached out to the service manager and his immediate response was, "We'll get you in right away" Unfortunately after wasting my Saturday morning, I had plans for the afternoon and couldn't wait any longer for this routine service. The manager told me he would reach out to me on Monday to "Take of me", but it is now Tuesday and I have not heard back yet. After being a customer for more than 10 years, this debacle of a service appointment will be the last. More
by Dodge12078
Employees Worked With
Dan Perkins, Kathryn Young
