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Wally's Chrysler Jeep Dodge RAM of Amsterdam

Amsterdam, NY

4.8
726 Reviews

4589 NY-30

Amsterdam, NY

12010

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Showing 726 reviews

November 30, 2019

Incompetent and Unreliable Brought in our truck for service. Had it for 2 1/2 weeks. Never called we had to drive there for answers. And the answers we got was that they were More

by kwroblew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob Heco , Daniel Perkins
Dec 11, 2019 -

Wally's Chrysler Jeep Dodge RAM of Amsterdam responded

Hi kwroblew - this is Wayel Algabyali, General Manager. I wanted to personally reach out to apologize for the inconvenience of all of this. I would like to speak with you to make sure we are doing everything in our powers to make sure this does not happen again. Please feel free to reach out to me directly on my cell phone at 646-795-7073.

November 27, 2019

Knowledgeable sales person. Friendly and knowledgeable sales person. Quick and easy sales. Not sure of the person who helped with the sale was also very friendly. They both were More

by SANDRAPILARSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Clouser
November 25, 2019

...... This time I'll give u guys only 2 stars. U guys gotta b more transparent with clients. If they Bring u a car to fix and u guys know it will take more More

by Sam Fernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
TJ Dusenbury, Lance Hopkins, Jessenia Maldonado, Crystal Rivera, Tony Ortiz
November 22, 2019

jeep issues It took a while for my jeep to be fixed but Lance was great as the issues I had with the jeep were intensive. high More

by llubrant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Hopkins
November 20, 2019

Awesome dealership Had an awesome experience. Everyone was friendly and courteous. My sales person was Jazmyn she was excellent and very helpful. I would recommend the d More

by SCOTTSPRATT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cobb, Jazmyn Calhoun
November 19, 2019

good experience Corey made it a enjoyable experience they all made it happen i ended up buying two cars in less then a week very happy with both cars More

by WAS713
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Swanson was there for sale , Jim Cobb, Michael Smith
November 18, 2019

Purchased two used vehicles I was pleased with my experience at the dealership. They were able to allow me the freedom to be undecided and finicky. Gave me room to breathe when More

by DBOLESKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, Larry and Pugsly (all from Florida)
November 16, 2019

Wonderful job Antonio did a wonderful job and never gave up. Hes a qonderful sales person and always had a smile and greeted us everytime we came in. I'm happy with More

by BABYGIRL121516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Cruz
Nov 18, 2019 -

Wally's Chrysler Jeep Dodge RAM of Amsterdam responded

Thank you so much BABYGIRL121516 for the awesome review! We are so happy we could assist and with such high satisfaction! If we can assist at all down the road do not hesitate to reach back out! Welcome to the Fuccillo Family.

November 16, 2019

It was very alusome experience. Everyone that helped me, did a great job! They put it all together in a way that made me a very,very,very,happy man. Thank You very,very much. All of More

by D.V.CLEMONS1873
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmed, Peter, - 5 Star for these two guys too!, Lindsay Zilberman, Jim Cobb, Lance Hopkins
Nov 18, 2019 -

Wally's Chrysler Jeep Dodge RAM of Amsterdam responded

Thank you so much D.V.CLEMONS1873 for the HUGE review! Your feedback is highly appreciated as well as your loyalty to us! We look forward to being able to assist again down the road however it maybe needed!

November 14, 2019

No promises kept I had a hard time even scheduling a test drive! The salesman was nice and tried to help me since I was irritable, but what a hard time. Wouldn't negot More

by JAMIEHICKEY115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Corey Swanson
Nov 18, 2019 -

Wally's Chrysler Jeep Dodge RAM of Amsterdam responded

Hi JAMIEHICKEY115 - This is Wayel Algabyali, General Manager - I would like to hear a little bit more about your recent experience to see how I maybe able to resolve these issues. Please feel free to reach out to me directly on my cell phone at 646-795-7073, I look forward to hearing from you.

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