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Wally's Chrysler Jeep Dodge RAM of Amsterdam

Amsterdam, NY

4.8
726 Reviews

4589 NY-30

Amsterdam, NY

12010

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Showing 726 reviews

November 18, 2020

Went to Fuccillo Jeep because family members went & were very satisfied. Everyone was really nice. I felt good about buying used there. Figured I would get a good quality used car. Well 2 months after buyin More

by kblaze1313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Clouser
Nov 23, 2020 -

Wally's Chrysler Jeep Dodge RAM of Amsterdam responded

Hi kblaze1313, this is Wayel Algabyali, General Manager, I am very sorry to be hearing about this and would like to speak with you more to try to make things right. Please feel free to reach me directly on my cell phone at 646-795-7073 as that will be the best way to get a hold of me. I look forward to hearing more.

November 16, 2020

***** FIVE STAR experience. Everyone I've dealt with at Fuccillo Amsterdam has been extremely friendly and helpful - not pushy or high pressure at all. I got the car I wanted at the price I asked for. Co More

by starfish4mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsay Zilberman, Jim Cobb, Jose Torres, Michael Smith, Tiffany Gallt
Nov 16, 2020 -

Wally's Chrysler Jeep Dodge RAM of Amsterdam responded

Thank you SO much starfish4mary for the HUGE review and shoutout to everyone! We highly value you and your business and would like to thank you again for allowing us to assist! Welcome to the Fuccillo Family where we will continue to be here for you and your vehicle down the road!

November 16, 2020

Very Fast and prompt service they actually brought my vehicle in early and got me right out. Would definitely recommend this service department to others! More

by JHARKIN63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The young technician was Very Polite also!, Daniel Perkins
Nov 23, 2020 -

Wally's Chrysler Jeep Dodge RAM of Amsterdam responded

Thank you so much for such a positive review, JHARKIN63! We are so glad we were able to assist in such a short time, if we can assist at all again down the road please do not hesitate to reach back out! We highly appreciate your business.

November 13, 2020

Had a great experience and friendly service and staff. Took care of me with fast service and the decal they put on my Jeep looks awesome. Thank you More

by BLUEEYZE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nivek Timmons
Nov 16, 2020 -

Wally's Chrysler Jeep Dodge RAM of Amsterdam responded

Thank you so much BLUEEYZE for the great review! We are so glad we were able to assist with such high customer satisfaction! We highly appreciate your business.

November 13, 2020

Amazing! The service here is excellent and they make you feel right at home! Jamie is friendly, organized and helpful! He and his team will work with you to get you the best possible vehicle for you! This t More

by Codychamberlin14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Steiner
November 12, 2020

Very polite. Friendly.Nivik, was the only one working Very polite. Friendly. Nivik, was the only one working the desk when I arrived. A few people were in line but he took care of all the customers as fa More

by DANCE0
Recommend Dealer
Yes
Employees Worked With
Nivek Timmons, Kathryn Young
Nov 16, 2020 -

Wally's Chrysler Jeep Dodge RAM of Amsterdam responded

Thank you so much DANCE0 for the kind words! Nivek started with us on our Sales Team and is now exploring the Service world and we are so glad to hear the customer service is still top notch! If we can assist moving forward please do not hesitate to reach out as we will be here!

November 11, 2020

Lance has always been great with me. He is honest and I respect his recommendations. Sat longer than I wanted but it worked out fine! More

by Michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Hopkins
November 11, 2020

Would like to see the oil change punch card come back! Service was very friendly. Really liked the digital walkthrough/inspection. Check out was a breeze. More

by steger100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Hopkins
Nov 16, 2020 -

Wally's Chrysler Jeep Dodge RAM of Amsterdam responded

Thank you steger100 for the review and suggestion! We do have a VIP Service Card we can offer and would love to share more, next time you are in feel free to ask about the VIP Service card and we will make sure to get you one!

November 09, 2020

Slow delivery of parts but not the fault of dealership. They got the job done. Even delivered it done on a Saturday. Hopefully nothing more goes wrong with the drive train in this vehicle. More

by jchace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Hopkins
Nov 10, 2020 -

Wally's Chrysler Jeep Dodge RAM of Amsterdam responded

Thank you Jchace for sharing your most recent visit and thank you for understanding the delay in shipment for parts. If there is anything we can assist with moving forward we will be here to assist!

November 08, 2020

The wait time was great. My only problem is after my oil change all the lights came on & my car locked while driving home yesterday. More

by jackson_shamiek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Perkins
Nov 10, 2020 -

Wally's Chrysler Jeep Dodge RAM of Amsterdam responded

Hi Jackson, we are extremely sorry to hear about this! We will have someone from the dealership reach out to try to resolve this!

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