Wally's Chrysler Jeep Dodge RAM of Amsterdam
Amsterdam, NY
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Marc Clouser is a very knowledgeable sales representative. His level of experience made process of purchasing a vehicle flawless throughout the entire transaction. representative. His level of experience made process of purchasing a vehicle flawless throughout the entire transaction. More
Great experience, smooth transaction ,excellent customer care and my sales person Antonio Cruz took care of things in a friendly and timely manner. Thanks you. care and my sales person Antonio Cruz took care of things in a friendly and timely manner. Thanks you. More
It had been a really rough 2 weeks as my mother passed away and the funeral was on Monday. On Tuesday we took my father and headed to our camp in New York to get his mind off our loss. My jeep starte away and the funeral was on Monday. On Tuesday we took my father and headed to our camp in New York to get his mind off our loss. My jeep started losing power and the engine light was flashing. I quickly started searching on my phone for a jeep dealership. Wally's was the closest. I limped it about 13 miles to Wally's. I was 2.5 hours from my camp and had never been in that area before. My wife explained our situation to Nivek. I could not believe what happened next. Nivek came right out and took the vehicle in. Within minutes he knew what was wrong and he said they could fix it and it would take about 2 hours. I have never had service like this. We were back on the road in 2 hours and I couldn't have been more thankful. Everyone there was amazing to us. More
I had the worst experience with their service department and had to hunt down and order my own warranty part while they kept my vehicle and I had to pay out of pocket for a rental. GM is the most unhelpful, and had to hunt down and order my own warranty part while they kept my vehicle and I had to pay out of pocket for a rental. GM is the most unhelpful, would never use this dealership. Worst customer service ever. More
Though it was quite a process waiting for my new Jeep Compass to come in, Tanesha and the team were there for me every step of the way. Tanesha went out of her way week after week to keep me informed and Compass to come in, Tanesha and the team were there for me every step of the way. Tanesha went out of her way week after week to keep me informed and make sure I was more than satisfied. I would HIGHLY recommend Tanesha and Wally's in Amsterdam. I am currently leasing a new Jeep Compass. I love it and will be going back to Wally's in the future. All in all Tanesha is wonderful and I will be recommending her to my family and friends as they are in need of vehicles in the near future. More