Wally Edgar Chevrolet, Inc

Don't go here!! Going here has been the worst experience I've ever had buying a truck.. I would never refer anyone to this place. I actually plan on detouring as many Going here has been the worst experience I've ever had buying a truck.. I would never refer anyone to this place. I actually plan on detouring as many people as I can from this horrible experience. More

Bad dealership! I went to see Wally Edgar sales department one month before my 2015 Equinox lease expired. The salesperson, Tom Blythe, talked to my wife and me with I went to see Wally Edgar sales department one month before my 2015 Equinox lease expired. The salesperson, Tom Blythe, talked to my wife and me with an attitude. I told Tom that, for my next car, I would lease another Equinox same as we currently had. Tom said he would call us within 2 weeks to finalize the deal, but he never did. By the end of the 2 weeks, I called Tom to inquire. He said he would call me in a day or so, but he never did again. A few days before the end of my lease, I thought Tom did not like my business, so I called and talked to someone else in Wally Edgar. This someone, after talking with Tom, told me that they did not have another Equinox in stock and would call me once they had. That was a total lie! I had to return my leased vehicle on time. More than half a month passed since my last call, nobody ever called me from Wally Edgar. So I decided to go to another Chevy dealership in town. I was told by this dealership that no dealership would be out of stock of Equinox for a month long, and that, since I turned in my leased Equinox already, I had lost Chevy loyalty discount of $2000 already! How unprofessional is Wally Edgar?! How could they hire a salesperson like Tom Blythe that does not care for his customers? Does he hate money too? I do not understand. Wally Edgar made over $10000 from services on my cars in the past 5 years. Since they hate my business, I will take it somewhere else! More

Maintenance I always have great service every time I go in they tell you about what time it will be had and it is waiting area is always neat and clean . Employe I always have great service every time I go in they tell you about what time it will be had and it is waiting area is always neat and clean . Employees always say hi when they walk buy More

Chevy Equinox 2011 I will highly recommend your dealership. Jeff Anderson ( The Chevy Bow tie Guy ) was very knowledgeable, extremely helpful with meeting my car needs f I will highly recommend your dealership. Jeff Anderson ( The Chevy Bow tie Guy ) was very knowledgeable, extremely helpful with meeting my car needs for my family. Jeff gave me Excellent Customer service. I will be a returning customer. I'm extremely Happy with my new purchase of my Chevy Equinox!! Thank you so much. Great Dealership!! More

2015 Silverado I will never buy a vehicle From this dealership again they don't stand behind There vehicles . Brad Hoover In the Service department is not I will never buy a vehicle From this dealership again they don't stand behind There vehicles . Brad Hoover In the Service department is not friendly at all and he doesn't return your phone calls when you have an issue With your vehicle . More

Run away! The service department at Wally Edgar is horrible. They are not very knowledgeable, they take way too long to fix your vehicle, and they are rude. I The service department at Wally Edgar is horrible. They are not very knowledgeable, they take way too long to fix your vehicle, and they are rude. I purchased a new truck from them and the transmission started slipping within a week. Long story short, it took them over 3 weeks to fix it, (they should have replaced it), and when I told the service guy that I wasn't "completely satisfied" with the service, he tried to charge me for the loaner car. He was visibly upset. More recently, I had a problem with an On-Star recall. I called them for service and they had no knowledge of the recall... which is amazing to me. I hung up and found another dealer. I have been buying cars here for over 15 years, and because of the Service Department, I found a new dealership. More

Always a good experiance buying a new vehicle I have purchase several new vehicles, the last one was a 2014 Cruise for my college son, from Wally Edgar. The salesperson always takes time explainin I have purchase several new vehicles, the last one was a 2014 Cruise for my college son, from Wally Edgar. The salesperson always takes time explaining the purchase, seems the paperwork keeps getting more complex with every purchase, never a rush. More

Just getting routine maintenance done. Most dealers usually give me good service but it always seems that when talking to the service reps that its an inconvenience to them when asking questions or des usually give me good service but it always seems that when talking to the service reps that its an inconvenience to them when asking questions or describing exact details of the work needing to be performed. I have been trained as a mechanic and can rebuild most any vehicle but don't do it for a living so I need to bring in vehicles because I don't own some of the pricy equipment needed for certain repairs. Point being I know exactly what I want done and will give them specific info to get the correct work done as well as info that will actually help the mechanic get the job done faster. Most service reps seem annoyed by this but Pat at wally Edgar was fabulous and really listened and answered questions. A remarkable asset to this dealership plus he was friendly and attentive. Which made me want to use this place for all my visits. I may even bring my dodge and Chrysler vehicle here too. Great service experience. Hope this happens on my next visit. More

No call backs or follow up. Also anither dealer tried to check on the availabiliy if a vehicle also with no response. I do not recommend this dealer. check on the availabiliy if a vehicle also with no response. I do not recommend this dealer. More

When the Body Shop did work on my 2005 Silverado I later found a couple of issues with it. Scott in the Body Shop made sure I brought it back and made sure I was happy with everything they did. I wouldn't found a couple of issues with it. Scott in the Body Shop made sure I brought it back and made sure I was happy with everything they did. I wouldn't hesitate to buy another vehicle from them. More