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Wally Armour Chrysler Dodge Jeep RAM

Alliance, OH

4.8
1,365 Reviews

1950 W State St

Alliance, OH

44601

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Showing 1,365 reviews

August 19, 2014

Very Helpful! Last night, I purchased a 2012 Jeep Liberty at Wally Armour. I was lucky enough to have been introduced to Jeff Ciotti as my salesman. He was very pat More

by Chris Douglas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Ciotti
Aug 20, 2014 -

Wally Armour Chrysler Dodge Jeep RAM responded

Thank you for the excellent review, Chris. It is great to know that Jeff was able to provide you with pressure-free, patient, and knowledgeable service. He truly knows his stuff and we are proud on how he represented our dealership during your visit. Please feel free to call or stop by if there is anything else we can do to help you with regard to your vehicle. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Sincerely, Wally Armour CDJR

August 16, 2014

Friendly, Informative, Helpful Our salesman, Clem Ewing, was very forthcoming and informative about the truck we liked. He made sure everything was fixed and tested. That was yest More

by goodgriff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clem Ewing
Aug 18, 2014 -

Wally Armour Chrysler Dodge Jeep RAM responded

Your fantastic review was quite a refreshing read! I am happy that Clem provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Wally Armour CDJR. Before your next servicing appointment, please find us on Facebook and Twitter. You'll be pleased to find the latest exclusive specials offered only to our likers and followers! Best Regards, Al Armour - General Manager

August 14, 2014

Great experience Just bought a NICE used car for my son's first car. From the moment we stepped onto the lot, the salesman, Clem, made us feel comfortable. No sales More

by jasrose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clem Ewing
Aug 15, 2014 -

Wally Armour Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write about your experience, Jasrose! Our primary goal is to create an environment that will make our guests feel welcomed and I am pleased that Larry treated you in a way that makes you comfortable. He is truly a great addition to our sales team for his product knowledge and pressure-free techniques. It is a delight knowing that living up to our promises has won your loyalty and repeat business. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We look forward to working with you again in the future. Sincerely, Al Armour - General Manager

August 11, 2014

Purchase of 2014 Dodge Caravan I worked with Brian Dudley and he was the friendliest sales person. Brian new just what I was looking for as far as my price and by the time I got in More

by MLD8836
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Dudley
Aug 13, 2014 -

Wally Armour Chrysler Dodge Jeep RAM responded

Thank you for writing about your visit with us, and congratulations on your vehicle. I am sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Brian is an asset to Wally Armour CDJR, and it is encouraging to hear that he impressed you by delivering our trademark efficient, personal and professional service. Thank you for your recommendations and should you have concerns regarding your vehicle, do not hesitate to let us know. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Sincerely, Al Armour - General Manager

August 10, 2014

Terrible A couple of weeks ago I called Wally Armour and spoke to Wally Jr. I had been talking to Klaben Dodge as well. I was interested in leasing a Dart SXT More

by wpjr1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wally B Armour
August 05, 2014

We love our 2011 Jeep Patriot with the help of Jeff Ciotti! We recently purchased a 2011 Jeep Patriot and I absolutely love it! Jeff Cioti was a great help! He worked with us to find the perfect vehicle, answer More

by Shalynn Vecchio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Ciotti
Aug 05, 2014 -

Wally Armour Chrysler Dodge Jeep RAM responded

On behalf of Wally Armour CDJR, I would like to express our sincere gratitude both for your business and for taking the time to write this marvelous review. Jeff is a valued member of our team and it’s a delight to know that he has helped to proudly represent our dealership throughout your purchase. Before your next servicing appointment, be sure to check our Facebook Offers tab for the latest exclusive coupons. Sincerely, Al Armour - General Manager

August 01, 2014

DO NOT TRUST WALLY ARMOUR FOR QUALITY OR SAFETY. My wife and I were in the market for a 2007 Ford Edge SEL. We found this one online about 90 minutes from our home. They would not permit us to take t More

by Terry Duff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Al Armour, Eric Lancaster, Jeff Ciotti, Bill Powell
Aug 11, 2014 -

Wally Armour Chrysler Dodge Jeep RAM responded

We allow everyone who wants a vehicle inspected by a technician of there choice ample opportunity, as was offered in this case. In fact vehicles with well over 100000 miles and well outside of the manufacturers warranty that we offer "as is" we strongly encourage people to have the vehicle inspected by a third party. We go one step further and allow everyone a 48 hour full refund satisfaction guarantee, not an exchange policy that many dealers offer. If for any reason you do not like the vehicle, think you paid to much, think that the vehicle was misrepresented, or simply changed your mind, just bring it back for a complete refund no questions asked. This gentleman, a police officer, initially agreed to bring the vehicle back because I would not conform to his requests. After several days he would not return the vehicle. I had to report the vehicle stolen in order to get my vehicle back. The moral of the story is our 48 hour money back guarantee goes both ways. Do not reward a car dealership with your hard earned money if you think you've been misrepresented.

Aug 12, 2014 -

Wally Armour Chrysler Dodge Jeep RAM responded

We allow everyone who wants a vehicle inspected by a technician of their choice ample opportunity, as was offered in this case. In fact, vehicles with well over 100,000 miles and well outside of the manufacturer’s warranty that we offer "as is," we strongly encourage people to have the vehicle inspected by a third party. We go one step further and allow everyone a 48 hour full refund satisfaction guarantee, not an exchange policy that many dealers offer. If for any reason you do not like the vehicle, think you paid too much, think that the vehicle was misrepresented, or simply changed your mind, just bring it back for a complete refund no questions asked. Regards, Al Armour - General Manager

July 22, 2014

Wally Armour experience I had the best experience with Wally Armour from the time i walked in the door and Jeff Cioti opened it for me!!! He was my Salesman!!! EXCELLENT exp More

by arankl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Ciotti
Jul 23, 2014 -

Wally Armour Chrysler Dodge Jeep RAM responded

What an enjoyable review to read! It is reassuring to know that Jeff provided you with a hassle-free and welcoming shopping experience. Wally Armour CDJR’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Best, Al Armour - General Manager

July 09, 2014

Great experience! A huge thank you to Gene Paina at Wally Armour for making my recent used car purchase a positive experience. Gene was knowledgable, friendly and eager More

by Happydodgeowner09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Paina
Jul 10, 2014 -

Wally Armour Chrysler Dodge Jeep RAM responded

Thank you so much for the great review! It’s great to hear we were able to give you such a positive car-buying experience. Gene exemplifies our commitment to customer service and I’m glad he was able to help you. Please let us know if you have any questions or need anything else. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Rick Price - General Manager

July 08, 2014

Great experience! Jeff Ciotti is excellent! Not only was he up front about how Wally Armour does business (what you see on the windshield is the bottom line), he unders More

by nyoder616
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Ciotti
Jul 09, 2014 -

Wally Armour Chrysler Dodge Jeep RAM responded

Congratulations on your new vehicle! Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Before your next servicing appointment, be sure to check our Facebook and Twitter for exclusive specials. Warm regards, Al Armour - General Manager

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