Wally Armour Chrysler Dodge Jeep RAM
Alliance, OH
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Bradley McCullough Appointment due to engine light. Brad was very helpful in explaining the repair process and the time frame that I would be waiting. He checked with me Appointment due to engine light. Brad was very helpful in explaining the repair process and the time frame that I would be waiting. He checked with me several times to make sure I was comfortable and if I needed anything. The repair time was exactly as the time given. Brad made sure that my Dodge Ram was washed and ready for me to complete my daily activities. It was a really good experience and everyone there was really pleasant to talk to. Keep Brad as long as you can. As a business owner, I know how hard it is to find good employees, and when you do find a good employee, it benefits the whole company. Thank you, Amy Haidet More
Very Comfortable Experience I came to Wally Armour looking for a specific vehicle (2015 Jeep Grand Cherokee Altitude). After calling in and talking with Brent Campbell, he made m I came to Wally Armour looking for a specific vehicle (2015 Jeep Grand Cherokee Altitude). After calling in and talking with Brent Campbell, he made me feel comfortable about working with Wally Armour and answered all of my initial questions. When I arrived at the facility, I was promptly greeted by Bill Powell. Since Brent was with another customer at that time, Bill kindly showed me the Altitude and Limited models of the Grand Cherokee. He thoroughly explained both vehicles and their differences in great detail. The test drive experience with Bill was also great! I chose to purchase the Altitude because I love the black trim and the overall look and feel of the vehicle. When I came back two days later to purchase the vehicle, I was able to work with Brent. Brent was very helpful and attended to me as quickly as he could. The financing/paperwork process was very quick, easy and painless. Everything was thoroughly explained to me. I did not feel like I was getting "tricked" into anything as I have felt with other dealerships in the past. After it was all said and done, Brent answered any final questions, gave me a refresher on the features of the vehicle, and took my picture with my brand new Jeep! He even said he would call me in 2 days to see how everything is going with my new purchase! Highly recommend to anyone looking to buy a Chrysler/Dodge/Jeep/Ram in the area!! Great job, guys! More
First service of my new Dodge Ram Brad was very courteous and listened to all my requests. He took care of everything that needed to be done. I would be willing to work with him anytim Brad was very courteous and listened to all my requests. He took care of everything that needed to be done. I would be willing to work with him anytime. More
Trust and Loyalty I felt valued from the moment I met my sales consultant (Bill Powell). He was fantastic! Personable, interested in what I wanted and was looking for I felt valued from the moment I met my sales consultant (Bill Powell). He was fantastic! Personable, interested in what I wanted and was looking for and knowledgeable about the car I was interested in leasing. I am all about loyalty and personal touch when dealing with purchasing a car. Bill exemplified that in spades and for the first time since moving to Ohio in 2002, I have found a dealership that resonates family. There is no doubt that I will be heading back to Wally Amour when my lease is up and I look forward to doing business with Bill and the rest of the gang there for many years to come. More
Jeff C Jeff was very easy to work with. Great service very easy to work with. Never beat around the bush very straight forward.Able to get anyone approved wo Jeff was very easy to work with. Great service very easy to work with. Never beat around the bush very straight forward.Able to get anyone approved work very easy with people who have no credit such as myself could not ask for better service thanks again Jeff More
Awesome first lease experience ! Jeff Ciotti was a wonderful salesperson for me to have when making my first lease agreement. He was so helpful in making sure I understood all aspects Jeff Ciotti was a wonderful salesperson for me to have when making my first lease agreement. He was so helpful in making sure I understood all aspects of the lease and answering my questions. I am thrilled with my 2015 Chrysler 200S and couldn't be happier with the lease agreement. I would highly recommend Jeff to anyone looking to buy or lease a vehicle . More
oil change for 2014 dodge charger my experience with wally armor is always a good one. I would recommend them to a future auto buyer.The staff at wally armor have always been very frie my experience with wally armor is always a good one. I would recommend them to a future auto buyer.The staff at wally armor have always been very friendly and respectful.My previous experience with Cody Blake was a good one.He was very friendly and professional. More
Great Bunch of Folks. Great expierience, Great dealership. If they can deal with me they can deal with anybody. Knowlegeable about other brands besides just the Chryslers. Great expierience, Great dealership. If they can deal with me they can deal with anybody. Knowlegeable about other brands besides just the Chryslers. Simply put, they are there for the customer, not just for their, or their bosses, wallet. For salesmen not on commission they work extremely hard to make a deal and make it work right and to treat the customer with respect at all times. They have earned my buisness for a lifetime. More
Oil Warning Light - lit up intermittently The oil warning light in my Pacifica came on intermittently over a two week period. Cody Blake and their service team identified the problem and fix The oil warning light in my Pacifica came on intermittently over a two week period. Cody Blake and their service team identified the problem and fixed it within a couple hours. The car runs fine now. They are great to work with and I'm always confident they will do the job right. More
Great dealership with great deals. Shayna was a great car dealer and did everything and anything to ensure that my car buying experience was hassle free . I would hig with great deals. Shayna was a great car dealer and did everything and anything to ensure that my car buying experience was hassle free . I would highly recommend Shayna and all the staff at Wally Armour. More