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Walls Ford - Service Center

Salisbury, MA

5.0
436 Reviews

436 Reviews of Walls Ford - Service Center

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December 01, 2022

After using other MA Ford dealers for a number of years. ...what a breath of fresh air using this one. Kept me informed of what was happening with my vehicle multiple times, sent someone to get parts so I d More

by tony.ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
November 09, 2022

The people at walls are amazing. Kind courteous and knowledgeable they go above and beyond More

by tracietnt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Nov 10, 2022 -

Walls Ford responded

Thank you for taking the time to share your experience, Tracie! We look forward to serving you for many years to come!

November 04, 2022

Wall's Ford and Sean Freeman gave me FIVE STAR Service as always !! Love doing business with Wall's Ford and Sean. More

by tgibbons1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Nov 10, 2022 -

Walls Ford responded

Thank you for taking the time to share your experience! Sean is awesome - we're lucky to have him on the Wall's Ford team! Thanks again! We look forward to continue providing you with five star service for many years to come!

November 01, 2022

Sean Freeman was extremely helpful when I needed service on my Ford Explorer. He responded very quickly and everything was done in a very timely manner. I was extremely satisfied with the customer service a More

by s_hoffmaster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2022

Excellent service department. My service advisor Derek Roy met me upon arrival and had me written up promptly even though I was a few minutes early for my appointment. My vehicle More

by wgallen1949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
October 10, 2022

I keep returning to Wall’s because there is no place better. Sean treats me with respect and he really knows his stuff. More

by eatonlaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Walls Ford responded

Thank you for your kind words, and the five star review! We look forward to serving you for many years to come!

October 05, 2022

Only dealer I trust in Massachusetts which is why I always take my car here More

by Chris Angelini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Walls Ford responded

Thank you for the high praise Chris! We look forward to servicing your vehicles for many years to come!

September 15, 2022

As usual, Shawn took care of me. I really like him a lot. He does what I ask and then takes a further look for potential issue that would need attention. I like that, it gives me pea More

by clarkd235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
August 31, 2022

Service department is the best no one does better than walls ford .. never going anywhere else More

by derekroy813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Sep 01, 2022 -

Walls Ford responded

Thank you Ron! We look forward to serving you for many years to come!

August 29, 2022

service on all aspects was terrific great to see everyone again brought back many memories best to all in the future vin leonard More

by pavjl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Sep 01, 2022 -

Walls Ford responded

Thank you Vin! Everyone enjoyed seeing you too - We'd love to see you in any time you are in the area!

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