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Walls Ford - Service Center

Salisbury, MA

5.0
435 Reviews

435 Reviews of Walls Ford - Service Center

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March 14, 2023

Best team. Honest. Trustworthy. Super helpful and committed to customer service and the safe driving of their clients. Highly recommend them. More

by Addi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Work with Sean and Steve and previously Derek. All great personnel.
Mar 23, 2023 -

Walls Ford responded

Thank you, Addi, for your review! It’s great to hear your visit with us earned a 5-star rating! It’s also great to know it’s an experience you’d recommend to friends and family. We couldn’t ask for better feedback, and thank you for taking the time to share it!

March 12, 2023

I'm retired now and was in the automobile industry for 33 years and was employed at places that had really bad Service Departments, so bad that they embarrassed you. I found the service that I received by Se More

by aconnell11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Walls Ford responded

Thank you for taking the time to share your comments about your experience with Sean. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you very much for your feedback! We look forward to serving you for many years to come.

March 03, 2023

Great service experience at Walls Ford. Intake was quick and easy. The service advisor was courteous, and the work was done in a timely manner. I highly recommend this dealership for your v More

by jgallo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Walls Ford responded

Thank you for your review, and your recommendation! We're delighted to hear that you had such a positive experience. Your satisfaction is our top priority, and it's great to see that we were able to meet your needs. Thank you for choosing Wall's Ford - we look forward to serving you for many years to come!.

March 02, 2023

Sean Freeman is outstanding as a service person. He's friendly, on the ball and a great communicator. Walls gets an A+ for service and sales! More

by chris@nbptbrewing.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Walls Ford responded

You are right about Sean, Chris - he is a real asset, and we are lucky to have him on the Wall's Ford team. Thank you for sharing your experience. We look forward to serving you for many years to come!

February 27, 2023

Love this family owned dealership. We have bought 2 cars from in the past year and continue to service all our Ford cars there and they have amazing service. Highly recommend. More

by Jennfrizz781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Walls Ford responded

Thank you, Jenn, for sharing your continued experience. The team works hard to provide top notch customer service and appreciates knowing it does not go unnoticed. Thank you again for your great review! We look forward providing you with amazing service for many years to come.

February 27, 2023

Our family recently moved to the area and found Walls Ford to be a trusted place to service our vehicles. More

by jgallo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Walls Ford responded

Thank you for sharing your experience, and welcome to the Wall's Ford family. We look forward to serving you for many years to come!

February 15, 2023

Fast service I would recommend them highly! I was not charged for my service because of point acquired!!! More

by tommurdock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2023 -

Walls Ford responded

Thank you for sharing your experience, Tom! Isn't it great when that happens?!? We look forward to serving you for many years to come!

February 15, 2023

Getting/ordering my 2021/2022 Maverick was a challenge to say the least. The folks at Wall's Ford stood behind all their promises and commitments when my Maverick was finally delivered.. More

by James T. Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan "Stan the Man" Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Friedman
Feb 17, 2023 -

Walls Ford responded

Thanks for hanging in there James; and, congratulations on your new Maverick! We look forward to serving you for many years to come!

February 13, 2023

I am very happy to be a Wall's customer. All my experiences have been extremely good. They treat you like Family! More

by dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Walls Ford responded

Dan, we're happy you are too! We appreciate you sharing your experiences, and look forward to continue providing you with that same level of service!

February 03, 2023

Wall’s Ford has always been courteous and friendly when I brought my F150 in for service. All issues are addressed and follow up is great. I would recommend Wall’s Ford to anyone looking to purchase or servi More

by MDraleau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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