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Walls Ford - Service Center

Salisbury, MA

5.0
439 Reviews

439 Reviews of Walls Ford - Service Center

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April 11, 2023

service was quick and seamless per usual at walls i specifically purchased at walls because of Sean Freeman and Steve Freeman and the excellent service they have provided over the past years More

by jerry_oleary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2023

I had 2 recalls on my ford bronco. I had an appointment and showed up on the wrong date by mistake. They said they would do their best to get it done and they did! Very pleasant experi More

by Jad31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Walls Ford responded

Thank you for taking the time to share your experience! So glad we were able to get you taken care of that day. We appreciate you choosing Wall's Ford for your service needs. and look forward to providing you with quality service for many years to come.

March 23, 2023

Very professional and couteous. Pleasant facility, knowledgable staff with exceptional customer sercice! Defunately will return to this dealership in the future! More

by lennyd45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Walls Ford responded

Thank you, Lenny, for your review. It's wonderful to hear that the team was able to provide you with the excellent experience we strive for. We look forward to serving you for many years to come.

March 22, 2023

Wonderful family owned dealership. .Always on top of their game..highly recommend..wouldn't go anywhere else for my Ford truck More

by smann1978
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Walls Ford responded

Thank you foe your great review, and for your recommendation. We look forward to serving you for many years to come!

March 14, 2023

Best team. Honest. Trustworthy. Super helpful and committed to customer service and the safe driving of their clients. Highly recommend them. More

by Addi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Work with Sean and Steve and previously Derek. All great personnel.
Mar 23, 2023 -

Walls Ford responded

Thank you, Addi, for your review! It’s great to hear your visit with us earned a 5-star rating! It’s also great to know it’s an experience you’d recommend to friends and family. We couldn’t ask for better feedback, and thank you for taking the time to share it!

March 12, 2023

I'm retired now and was in the automobile industry for 33 years and was employed at places that had really bad Service Departments, so bad that they embarrassed you. I found the service that I received by Se More

by aconnell11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Walls Ford responded

Thank you for taking the time to share your comments about your experience with Sean. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you very much for your feedback! We look forward to serving you for many years to come.

March 03, 2023

Great service experience at Walls Ford. Intake was quick and easy. The service advisor was courteous, and the work was done in a timely manner. I highly recommend this dealership for your v More

by jgallo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Walls Ford responded

Thank you for your review, and your recommendation! We're delighted to hear that you had such a positive experience. Your satisfaction is our top priority, and it's great to see that we were able to meet your needs. Thank you for choosing Wall's Ford - we look forward to serving you for many years to come!.

March 02, 2023

Sean Freeman is outstanding as a service person. He's friendly, on the ball and a great communicator. Walls gets an A+ for service and sales! More

by chris@nbptbrewing.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Walls Ford responded

You are right about Sean, Chris - he is a real asset, and we are lucky to have him on the Wall's Ford team. Thank you for sharing your experience. We look forward to serving you for many years to come!

February 27, 2023

Love this family owned dealership. We have bought 2 cars from in the past year and continue to service all our Ford cars there and they have amazing service. Highly recommend. More

by Jennfrizz781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Walls Ford responded

Thank you, Jenn, for sharing your continued experience. The team works hard to provide top notch customer service and appreciates knowing it does not go unnoticed. Thank you again for your great review! We look forward providing you with amazing service for many years to come.

February 27, 2023

Our family recently moved to the area and found Walls Ford to be a trusted place to service our vehicles. More

by jgallo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Walls Ford responded

Thank you for sharing your experience, and welcome to the Wall's Ford family. We look forward to serving you for many years to come!

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