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Walls Ford - Service Center

Salisbury, MA

5.0
439 Reviews

439 Reviews of Walls Ford - Service Center

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June 02, 2023

Wall’s Ford is unmatched in its customer care. The team does great work, is always accommodating and is a terrific repair shop - showing great representation of Ford Motor Co. More

by GR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2023 -

Walls Ford responded

Thank you for taking the time to leave us a review, GR. It’s so encouraging to hear back from happy customers! We look forward to providing you with top notch service for many years to come!

May 29, 2023

Wall's Ford has by far the best service department. Been going there gor years and will continue to do so in the years to come. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Walls Ford responded

Jim, Thank you for your review! We look forward to continue providing you with the best service for many years to come.

May 17, 2023

Wall's Ford has always provided the best service for my cars. From the best customer service, providing rides and of courses the work itself! I also just had my car detailed and it looks like new! I wou More

by Kathie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Walls Ford responded

Thank you Kathie! We appreciate you taking the time to share your continued experience. We look forward to providing you with the best service for many years to come!

May 15, 2023

Excellent customer service. They fit me right in and fixed my truck the same day: More

by Kathrynlavoie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Walls Ford responded

Thank you for your review, Kathryn! We look forward to serving you for many years to come.

May 02, 2023

"Above and Beyond" is the perfect saying for my recent experience with this dealership. They squeezed my car in on short notice and were able to troubleshoot and identify the cause of the issue within 24 More

by Crisanto
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Walls Ford responded

Thank you for taking the time to share your most recent experience. It's our pleasure to provide professional and friendly customer service, and we're glad this commitment was apparent during your visit. We appreciate your feedback, and are grateful to have such awesome customers! We look forward to serving you for many years to come.

April 27, 2023

Service Department is very friendly and deliver great service in a timely manner. I was provided transportation while my vehicle was worked on. Everyone at Wall's Ford is just trustworthy and reliable. More

by epd_27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Walls Ford responded

We are so happy to hear you had a great experience. Your review made our day. The team at Wall's Ford works hard to provide exceptional service, but we can only do that thanks to our amazing customers. We look forward to serving you for many years to come!

April 21, 2023

from the moment you call, to the drop off and pick up, everyone is top notch. Highly recommended. More

by tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Walls Ford responded

Thank you for your review and recommendation, Tom! We look forward to continue providing you with top notch service for many years to come!

April 19, 2023

Once again, excellent customer service and exceptional service on my vehicle. Would not trust anyone else with my vehicle. More

by ruth_orlando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Walls Ford responded

Thank you for taking the time to share your most recent experience! We look forward to serving you for many more years to come.

April 18, 2023

Everyone was friendly and helpful. My car was serviced quickly. I am very happy with my experience at Walk’s Ford. More

by WFELCH126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Walls Ford responded

Thank you for your review! We look forward to serving you for many years to come!

April 13, 2023

been my dealer of choice for 40+ years. still is because of the outstanding service and care from everyone you deal with there. More

by Michael Zelisko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Walls Ford responded

Thank you for being such a long time customer, Michael. We look forward to continue providing you with outstanding service for many years to come!

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