Back

Walls Ford - Service Center

Salisbury, MA

5.0
435 Reviews

435 Reviews of Walls Ford - Service Center

Sort by
May 02, 2023

"Above and Beyond" is the perfect saying for my recent experience with this dealership. They squeezed my car in on short notice and were able to troubleshoot and identify the cause of the issue within 24 More

by Crisanto
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Walls Ford responded

Thank you for taking the time to share your most recent experience. It's our pleasure to provide professional and friendly customer service, and we're glad this commitment was apparent during your visit. We appreciate your feedback, and are grateful to have such awesome customers! We look forward to serving you for many years to come.

April 27, 2023

Service Department is very friendly and deliver great service in a timely manner. I was provided transportation while my vehicle was worked on. Everyone at Wall's Ford is just trustworthy and reliable. More

by epd_27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Walls Ford responded

We are so happy to hear you had a great experience. Your review made our day. The team at Wall's Ford works hard to provide exceptional service, but we can only do that thanks to our amazing customers. We look forward to serving you for many years to come!

April 21, 2023

from the moment you call, to the drop off and pick up, everyone is top notch. Highly recommended. More

by tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Walls Ford responded

Thank you for your review and recommendation, Tom! We look forward to continue providing you with top notch service for many years to come!

April 19, 2023

Once again, excellent customer service and exceptional service on my vehicle. Would not trust anyone else with my vehicle. More

by ruth_orlando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Walls Ford responded

Thank you for taking the time to share your most recent experience! We look forward to serving you for many more years to come.

April 18, 2023

Everyone was friendly and helpful. My car was serviced quickly. I am very happy with my experience at Walk’s Ford. More

by WFELCH126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Walls Ford responded

Thank you for your review! We look forward to serving you for many years to come!

April 13, 2023

been my dealer of choice for 40+ years. still is because of the outstanding service and care from everyone you deal with there. More

by Michael Zelisko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Walls Ford responded

Thank you for being such a long time customer, Michael. We look forward to continue providing you with outstanding service for many years to come!

April 11, 2023

service was quick and seamless per usual at walls i specifically purchased at walls because of Sean Freeman and Steve Freeman and the excellent service they have provided over the past years More

by jerry_oleary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2023

I had 2 recalls on my ford bronco. I had an appointment and showed up on the wrong date by mistake. They said they would do their best to get it done and they did! Very pleasant experi More

by Jad31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Walls Ford responded

Thank you for taking the time to share your experience! So glad we were able to get you taken care of that day. We appreciate you choosing Wall's Ford for your service needs. and look forward to providing you with quality service for many years to come.

March 23, 2023

Very professional and couteous. Pleasant facility, knowledgable staff with exceptional customer sercice! Defunately will return to this dealership in the future! More

by lennyd45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Walls Ford responded

Thank you, Lenny, for your review. It's wonderful to hear that the team was able to provide you with the excellent experience we strive for. We look forward to serving you for many years to come.

March 22, 2023

Wonderful family owned dealership. .Always on top of their game..highly recommend..wouldn't go anywhere else for my Ford truck More

by smann1978
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Walls Ford responded

Thank you foe your great review, and for your recommendation. We look forward to serving you for many years to come!

...
6
...