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Walls Ford - Service Center

Salisbury, MA

5.0
439 Reviews

439 Reviews of Walls Ford - Service Center

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September 01, 2017

Today was oil change, tire rotation, and brushes check. Outstanding customer service in the 'Service Dept'; phones are always answered professionally and never rushed. Making appointments is efficient and a More

by Patti Ruth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Sep 01, 2017 -

Walls Ford responded

On behalf of all of us at Wall's Ford, I would like to thank you for sharing this great review about our service department. We are happy that you have enjoyed your experiences with Steven and Derek. I will be sharing your feedback with our team. We look forward serving you for many years to come!

September 01, 2017

Great service Got my truck fixed and running the next day. Service was nice and easy to deal with. Sean and Steve are nice and are very helpful. More

by Cbman524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2017 -

Walls Ford responded

Thank you so much for taking the time to write a review. We couldn't be happier that Sean and Steve provided you with a great service experience. We look forward to serving you for many years to come.

August 10, 2017

Nice Dealership Great service dept. courteous and professional. Great detail job also. Good 30000 mile service & tire replacement. Done on time and ready when promise More

by ken44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Aug 12, 2017 -

Walls Ford responded

Thank you so much for your review! We look forward to servicing your vehicle for years to come. =)

August 05, 2017

Service Sean my service advisor was very helpful and went over everything that was done . Steve is awesome always looks out for me as well. Five star servic More

by Karate1028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2017 -

Walls Ford responded

Hearing that your experience is good no matter who you work with is what we like to hear! Your review means a lot to us. Thank you for choosing Wall's Ford. We look forward to serving you for many years to come! =)

August 04, 2017

Yes service is great Service department is top notch. Customer friendly always willing to make time for me under any circumstances for fitting me in on short notice servic More

by BigT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Rullo, Derek Roy
August 04, 2017

Excellent service Excellent and quick service. I was in and out in no time at all. All repairs were performed great and in a timely manner. No waiting around In the ser More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Aug 04, 2017 -

Walls Ford responded

Thank you so much for your review, and your recommendation. Everyone here at Wall's Ford has a goal of providing a smooth and stress free experience. It's nice to hear that Derek helped make your visit a positive one! =)

August 04, 2017

Great job by all Check up,tires ,oil ,replace wipers and filter,,great do a see team go to it be see dog cat Trump bump MAGA gas fast gone done with survey More

by Ezpass123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
August 02, 2017

Fast and fix the first time service , parts and service worked together to get vehicle repaired. I noticed that the service advisors are very nolageble and work closely with mechanics to More

by Paully
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2017 -

Walls Ford responded

Thank you so much for your feedback! Our goal is to provide a five star experience. We are happy to hear that you got exactly what we strive to achieve at Wall's Ford in Salisbury, MA. We look forward to seeing you again soon!

August 02, 2017

Excellent service every time I will always take any vehicle I own to Walls for service. The entire team there is incredible. They're fast, friendly and efficient. There is nowhere More

by Klrobino84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2017 -

Walls Ford responded

Thank you so much for sharing the experience you had with Sean at Wall's Ford. We try hard to make every visit a five star experience - our goal is 100% customer satisfaction and it sounds like we achieved that with you, The team will be very happy to hear your feedback! Thanks again!

August 01, 2017

Great service We purchased our Explorer from Wall's Ford and have all of our vehicles serviced there. The service is always professional and the quality is great. I More

by kkjmcbride
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2017 -

Walls Ford responded

Thank you so much for your review. We strive to make everyone's experience here smooth and stress free, so I'm pleased to see that yours continue to be. Thank you for your continued patronage!