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Walls Ford - Service Center

Salisbury, MA

5.0
438 Reviews

439 Reviews of Walls Ford - Service Center

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December 15, 2023

Service was excellent. Professional, courteous , and pleasant. Would highly recommend to anyone who is looking for a new place to bring their vehicle. More

by Eileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Walls Ford responded

We really appreciate you taking the time to leave us a review, Eileen. We’re so happy to hear that you had a great experience, and we look forward to continue providing you in a professional, courteous, and pleasant way for many years to come! Thank you for your review, and your recommendation!

November 27, 2023

Bethany was a great help. First time there and I was very impressed. Thank you More

by CECYR17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bethany Juneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Walls Ford responded

Thank you for your review. And, welcome to the Wall's Ford family! We look forward to serving you for many years to come!

November 14, 2023

Excellent service. Great communication and having a loaner car dropped off for my convenience was above and beyond expectations. The staff has always been kind and prof More

by PAV5030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Walls Ford responded

Thank you for your review. Hearing that you had an experience that exceeded expectations is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Wall's Ford - and, thank you for your recommendation! We look forward to serving you for many yeas to come.

November 02, 2023

Can always depend on Walls Ford for the best service and level of care! Won't take my care anyplace else. More

by HGaynor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bethany Juneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Walls Ford responded

Thank you so much for taking the time to leave such a wonderful review! The team at Wall's Ford works hard to provide top notch service, and your kind words serve as a great reminder that that work does not go unnoticed.. Your review means the world to us and we look forward to the opportunity to continue serving you for many years to come.

October 20, 2023

I have been coming to Walls ford for years, even when I lived an hour and a half away. There is no where else I’d rather go than Walls for anything car related. In the service department, Sean is one of th More

by corykerznar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bethany Juneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Walls Ford responded

Thank you for sharing your experience, Cory! You're right about Sean - he is one of the best and we are lucky to have him on the Wall's Ford team. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again soon!

September 24, 2023

The reason I come there is for the service Sean and Steve are polite , friendly and efficient in there positions. I am comfortable in knowing they have the best intentions for the maintenance of my 2021 F350 More

by SALFRONTIERO22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Walls Ford responded

Thank you for sharing your experience, Sal. You're so right - good people are hard to find, and we're lucky to have them both on our team! Thank you for choosing Wall's Ford to take great care of your truck. We look forward to serving you for many years to come!

September 11, 2023

Very good service as always. Sean is the best! Very detailed informative information at all times. Kept me updated throughout the entire time my vehicle was there. More

by d.scottperry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Walls Ford responded

Thank you for visiting us again and sharing your feedback. The team at Wall's Ford works hard to provide the best customer service and earn your business. We appreciate your loyalty and continued trust in our Service Department, and look forward to serving you for many years to come.

September 08, 2023

Every time I've needed help Sean has been able to help me, no matter what. I've had 3 emergency repairs needed recently and have to give very high marks for getting my car in and repaired as soon as poss More

by WINDEGO890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Walls Ford responded

Thank you for choosing Wall's Ford Service Center, and for sharing your experiences. We’re glad to hear you are being well taken care of. The team works hard to ensure a positive experience, and appreciates hearing that does not go unnoticed. We look forward to continue providing you with exceptional customer service for many years to come.

August 28, 2023

Great service. Got me in quickly and did a great job. They also did a detail for me and went above and beyond. More

by Chris Mosher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Chris Mosher responded

Thank you Walls Ford. Keep up the great work!

August 25, 2023

Service is great! Wouldn’t go anywhere else! Treated like family! Alway drive away totally satisfied! More

by PETECRISTEAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Simko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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