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Walls Ford - Service Center

Salisbury, MA

5.0
435 Reviews

435 Reviews of Walls Ford - Service Center

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March 24, 2018

Always a pleasure! It is always a pleasure to deal with Wall's service department. They are courteous and helpful and take care of all my problems and needs. More

by MaryKM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Mar 26, 2018 -

Walls Ford responded

Thank you for sharing this great review about the Wall's Ford service team. We couldn't be happier that they take such good care of you! I'll be sharing your feedback amongst the team. We look forward to working wo=ith you again in the future!

March 23, 2018

A good experience working with Steven I came in for an oil change, and had the Service Department to go over the whole truck. Found some things that needed to be done, scheduled another ap More

by David dylewski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2018 -

Walls Ford responded

Thank you for sharing the experience you had with Steven. We couldn't be happier that he helped to make your visits so smooth and stress free. We're lucky to have him on the Wall's Ford team. We look forward to serving you for many years to come!

March 19, 2018

Mechanical problems far from home! Recently, my wife had to be towed to your service department. We live near Augusta, Maine, and she was going to visit her mother. Mr Freeman called More

by Richard Proctor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2018 -

Walls Ford responded

Thank you for sharing your experience at Wall's Ford. Our team is dedicated to providing the best customer service there is to offer, and it sounds like Sean and the service team achieved that goal with you and your wife. Glad everything worked out well and she was able to still have time to visit her mom and make it back at a reasonable hour. Please stop in and visit any time you and/or your wife are in the area!

March 02, 2018

Very Satisfying Have been coming Wall's Ford for over 4 years and Steven Freeman and the service department treat me as if I am the most important client they have. T More

by Jeffrey Simoneau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2018 -

Walls Ford responded

Thank you for sharing your experience. Our team is dedicated to providing the best service there is to offer. It's nice to hear the Steven helped make your visit such a positive one. We look forward to serving you for many years to come!

February 26, 2018

Service Great, courteous service as always, quick in and out for 6 month check with LOF, checking and topping off all fluids.... this service staff has always More

by dtmv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2018 -

Walls Ford responded

Thank you so much for your review. Our team is dedicated to providing the best customer service and we appreciate hearing that it doesn't go unnoticed. We look forward to serving you for many years to come.

February 26, 2018

Oil Change Service As has always been the case when dealing with Derick, the service is outstanding and Derick is always eager to answer any questions I have. More

by Tones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Feb 27, 2018 -

Walls Ford responded

We couldn't be happier that Derek consistently provides you with outstanding service. We are luck to have him on the Wall's Ford team! Thank you for your review!

February 22, 2018

Professional, courteous .and reliable Walls consistency performs excellent and reliable service on both of my Lincoln vehicles. They demonstrate a high level of integrity which establishe More

by Go Walls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2018 -

Walls Ford responded

Thank you for your review and your continued business. Our goal is to consistently provide the best customer service and it's nice to hear it doesn't go unnoticed. The team will be thrilled to hear your feedback!

February 19, 2018

Only Place I Trust Always excellent service. Very accommodating to a busy schedule. I have been to other Ford dealers in the past and none of the other service departmen More

by BritRoseM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2018 -

Walls Ford responded

Thank you for your review. Our goal is a "five star" experience - and it's wonderful to hear that Steven and Bryan provided youth an excellent experience. We look forward to serving you for many years to come!

February 19, 2018

Great timely and efficient service. I always receive the best service in a timely and efficient manner. I would certainly recommend using wall Ford to any of my friends and family. More

by Cuse67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2018 -

Walls Ford responded

Thank you for this great review, and for your recommendation! We're thrilled that you enjoy your experiences here. Our team of professionals work hard to provide the best customer service, and it sounds like Steven achieved that with you. We look forward to serving you for many years to come.

February 18, 2018

fixed damage My vehicle's window was damaged when it was in for service. I mentioned it to Steven, he saw the damaged and arranged to have the window replaced at m More

by Deborah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2018 -

Walls Ford responded

Thank you for your review and we're glad everything turned out well. We couldn't be happier that Steven provided you with such a professional and pleasant experience.

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