Walls Ford - Service Center

Excellent- All staff are very friendly and courteous. The service dept is awesome and have always gotten my car back from repairs in the stated time frame. Altho All staff are very friendly and courteous. The service dept is awesome and have always gotten my car back from repairs in the stated time frame. Although I have only purchased 1 car there, I wouldn't hesitate to go back again. More

Service and use of electronics Thank you for explaining electronics of: Transmission Paddles, Hill Descent and Towing. I don't feel comfortable DRIVING & USING ELECTRONICS until I Thank you for explaining electronics of: Transmission Paddles, Hill Descent and Towing. I don't feel comfortable DRIVING & USING ELECTRONICS until I've committed to memory, the When & How to use them. For me, mentally, IT MUST become an AUTOMATIC REACTION. If I have problems, I,ll contact you. Thanks, Wayne Killian More

Outstanding customer service My experience was excellent. Derek took care of my issues with care, professionalism and efficiency. I am definitely going to bring my vehicle in for My experience was excellent. Derek took care of my issues with care, professionalism and efficiency. I am definitely going to bring my vehicle in for service in the future More

Super Star Sean Sean was very friendly. I look forward to visiting him in the future for all my service needs. Don't hesitate to ask for him whenever you go to Wall's Sean was very friendly. I look forward to visiting him in the future for all my service needs. Don't hesitate to ask for him whenever you go to Wall's Ford. More

Fast friendly service My advisor was very friendly and courteous. He also showed me around since this was my first visit. I will definitely return for more service on my ot My advisor was very friendly and courteous. He also showed me around since this was my first visit. I will definitely return for more service on my other vehicle. Work was done quickly and efficiently . Thank you. More

Survey Steve was great as usual you have a wonderful team of guys they always take great care of me whenever I need them also fit me in in a timely fashion Steve was great as usual you have a wonderful team of guys they always take great care of me whenever I need them also fit me in in a timely fashion since I’ve owed my 2008 have only had it serviced at you’re place More

Stellar customer service as always. We have a long and satisfying relationship with Wall dating back nearly 20 years. We would NEVER even consider going to another Ford dealer ever. We have a long and satisfying relationship with Wall dating back nearly 20 years. We would NEVER even consider going to another Ford dealer ever. More

Quick and easy oil service Came in for first oil service. Service was performed in a timely manner and coolant checked as requested. I look forward to return service visits for Came in for first oil service. Service was performed in a timely manner and coolant checked as requested. I look forward to return service visits for my Mustang. More

Stayed late to help me on a Saturday night My Subaru's warning lights started flashing while I was on the highway, and I pulled off and found myself near the Walls Ford dealership. I pulled up My Subaru's warning lights started flashing while I was on the highway, and I pulled off and found myself near the Walls Ford dealership. I pulled up and went inside, but it was after service hours and it was a Saturday. Nevertheless, sales manager Luis Guzman said he would help me and he tracked down a mechanic. Brian Britt had not left yet and was kind enough to take a preliminary look at my car. He had to take a look at the engine, run diagnostics, and even take the car out for a short drive in order to figure out the problem, which turned out to be one that couldn't be fixed at the dealership (specialized transmission issue). Both men stayed an hour late (on a Saturday!) to help me. It was a huge help to me to learn from Brian that the car could be driven a short distance safely, so that I could drive to a hotel and then to a Subaru dealership the next day. And it was a huge relief to have Luis volunteer to help me find a hotel and let me wait inside where I felt safe. More

Sean Freeman is always extremely professinal, responsive, I am extremely happy with the service Walls Ford provides me. Both Sean and Steven Freeman represent your business professionally, always courteous I am extremely happy with the service Walls Ford provides me. Both Sean and Steven Freeman represent your business professionally, always courteous , and are problem solvers. They are the reason I continue to return to Walls time and time again. More