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Walls Ford - Service Center

Salisbury, MA

5.0
435 Reviews

435 Reviews of Walls Ford - Service Center

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August 01, 2018

Service You guys rock 👍. Most curteous, helpful and calminlgy understandable with the customer(s), waiting time is very reasonable, if you can’t wait, book a More

by dtmv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy, Brian/Service Mgr (?), and 1 of your drivers (name?)
Aug 01, 2018 -

Walls Ford responded

Thank you for sharing this great review about our service department. We're thrilled to hear that you enjoyed your experience. It's visits like this that we work hard to provide all our customers and it's nice to hear it doesn't go unnoticed. Thank you again for your review, and thank you for your recommendation!

July 18, 2018

The service department is very efficient Always quick to help the customers with a talented group of technicians that perform quality work. I have been going to Wall's for years and alway More

by Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Jul 18, 2018 -

Walls Ford responded

Thank you for your review, Al! Our team strives to provide an experience that results in 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for your years of patronage.. We look forward to serving you for many years to come!

July 16, 2018

Excellent Service by Steven Freeman great doing business with you. I would recommend this dealer ship to any one looking for a great place to do business. More

by HAPPY CUSTOMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2018 -

Walls Ford responded

Thank you so much for your review! Hearing that Steven provided excellent service is the best we could hope for! We are luck to have him on our team. Thank you for choosing Wall's Ford - and for your recommendation!

July 05, 2018

Excellent Service I bought my used vehicle from Walls over a year ago and they have been more than helpful with all repairs and service needs. The staff is wonderful an More

by jontrelfa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2018 -

Walls Ford responded

Thank you for your review. We really appreciate you taking the time out to share your experiences with us; and count ourselves lucky for customers like you. We look forward to working with you again in the future serving you fro many years to come.

June 26, 2018

Service Dept Very professional, prompt service given by the Service Department. The expected wait time was actually 30 minutes early. Will definitely be back to W More

by F150guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2018 -

Walls Ford responded

Thank you for your review. Glad your expectations were exceeded. :) We look forward to serving you for many years to come.

June 06, 2018

great job called and they got me in and out in no time flat did a great job the best guys to deal with in the service dept More

by car man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Jun 06, 2018 -

Walls Ford responded

Happy to hear that everything went so quickly and smoothly for you. We'll keep our service team around a little longer ;) . Thank you for taking the time to share your experience!

June 01, 2018

Excellent- All staff are very friendly and courteous. The service dept is awesome and have always gotten my car back from repairs in the stated time frame. Altho More

by Beachgoer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan "Stan the Man" Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Jun 01, 2018 -

Walls Ford responded

Thank you for sharing your experience. We are thrilled to hear you are well taken care of. Our team works hard to provide a five star experience, and it's nice to know it doesn't go unnoticed. Thank you again for your review, and for your recommendation!

May 29, 2018

Service and use of electronics Thank you for explaining electronics of: Transmission Paddles, Hill Descent and Towing. I don't feel comfortable DRIVING & USING ELECTRONICS until I More

by NO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2018 -

Walls Ford responded

Thank you for sharing your experience. We thrilled to hear that Steven was able to provide you with the five star experience we strive to provide. He is a true asset to the Wall's Ford team. Thank you again!

May 24, 2018

Outstanding customer service My experience was excellent. Derek took care of my issues with care, professionalism and efficiency. I am definitely going to bring my vehicle in for More

by Joet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
May 29, 2018 -

Walls Ford responded

Thank you for sharing your experience! It's wonderful to hear that Derek provided you with an excellent experience. We are lucky to have him on the Wall's Ford team. We look forward to serving you for many years to come!

May 23, 2018

Super Star Sean Sean was very friendly. I look forward to visiting him in the future for all my service needs. Don't hesitate to ask for him whenever you go to Wall's More

by Fusion12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2018 -

Walls Ford responded

Thank you for your review! Our team works hard to provide a five star experience, and it's nice to hear that it doesn't go unnoticed. Thank you again for sharing your experience, and for your referral!

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