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Walls Ford - Service Center

Salisbury, MA

5.0
439 Reviews

439 Reviews of Walls Ford - Service Center

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February 28, 2019

Great Service I purchased my truck here and have had exceptional service every time I have brought it in. The front guys are great and the work is always to the hig More

by BC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Walls Ford responded

Thank you so much for taking the time to share your experience. We look forward to serving you for many years to come!

February 07, 2019

Nice place to do business Nice place service, parts & sales are professional & polite. Haven't had a bad experience yet. The service is prompt & helpful. Sales are polite and f More

by ken44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan "Stan the Man" Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Fountain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Feb 08, 2019 -

Walls Ford responded

Thank you so much for sharing your experience at Wall's Ford. The team works hard to provide 5 star experiences and it's wonderful to hear that doesn't go unnoticed! We look forward to serving you for many years to come!

January 30, 2019

Excellent understanding on difficult time. I find all the time on this dealer excellent and professional service. This time the approach was more personal helping me out also with my tight fina More

by AlexJ63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2019 -

Walls Ford responded

Thank you so much for sharing your experience! We are happy we were able to help; and we look forward to serving you for many years to come!

January 16, 2019

Another great service experience with Walls Ford! I have been taking my 2010 Flex to Walls Ford for years now, and the service has been consistently excellent. The staff is professional, courteous and More

by PortCityMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Jan 16, 2019 -

Walls Ford responded

Thank you so much for taking the time to share your multiple experiences. The team here works hard to provide top notch service and it is truly appreciated to know that their hard work does not go unnoticed. Thank you again. We look forward to serving you for many years to come!

December 28, 2018

New tires, relpair heat seats,routine service Always find time to fit me in, keep me updated and provide a full written report. Friendly atmosphere, nice waiting room. Service quality is excellent More

by Sim6100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Dec 28, 2018 -

Walls Ford responded

Thank you for your review!

December 27, 2018

Very professional with diagnostic They are very meticulous on there repair work , also very professional , I truly had been treated with a white glove the entire experience . Had I not More

by Dizzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Dec 28, 2018 -

Walls Ford responded

Thank you for your review. Our goal is 100% customer satisfaction. The team works hard to provide a five star experience and we appreciate hearing that the hard work everyone puts in is noticed. Thank you again!

December 20, 2018

Recall Service I had a great experience with the service department. I had a recall on my car, brought it in, service was quick, professional, and hassle-free. When More

by GoLionsGo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Dec 20, 2018 -

Walls Ford responded

Hearing that you had such a hassle-free professional visit is the best thing we could hope for. Our team is dedicated to provide the best customer care and it's nice to hear that doesn't go unnoticed. We look forward to serving you for many years to come. Thank you for your review!

December 20, 2018

Excellent Derek is phenomenal with customer service and is extremely knowledgeable on all models. Also around great to deal with. All of our Fords/ Lincoln's More

by Bruinzfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Dec 20, 2018 -

Walls Ford responded

Thank you for taking the time to share your experience. We couldn't be happier that Derek provides you with a great experience - he is a true asset and we're lucky to have him on the Wall's Ford team. We look forward to serving you for many years to come!

December 19, 2018

SERVICE When you want quality service, you go to a, PRO, Wall for is that pro. We started buying Ford's with Volpone in Salisbury in 1994 and have never look More

by redsox2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2018 -

Walls Ford responded

Thank you both so much for your recommendations; and for this amazing review! Our team works hard to provide the best customer service there is to offer. It is so nice to hear their hard work does not go unnoticed. Steve is a gem, and we are so lucky to have him on our team. Thank you again for your review. We look forward to serving you for many years to come!

December 19, 2018

Professional, courteous, prompt. Professional, courteous, and promptly finished. I am always pleased with the service I receive from Wall's Ford. I happened in to "look" at the poss More

by james150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2018 -

Walls Ford responded

Thank you for sharing the experiences you've had at Wall's Ford. Mr. Wall tries to meet as many customer's as he can and most days you'll see him walking through the showroom greeting someone as he did you. Plus, five Wall's work here most days, so no matter where you go in this building - you'll run into one of us =). Our goal is 100% customer satisfaction - we want every experience to be 5 stars and it's so nice to hear that Steven continues to provide consistent exceptional service. We look forward to serving you for many years to come!

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