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Walls Ford - Service Center

Salisbury, MA

5.0
435 Reviews

435 Reviews of Walls Ford - Service Center

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December 28, 2018

New tires, relpair heat seats,routine service Always find time to fit me in, keep me updated and provide a full written report. Friendly atmosphere, nice waiting room. Service quality is excellent More

by Sim6100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Dec 28, 2018 -

Walls Ford responded

Thank you for your review!

December 27, 2018

Very professional with diagnostic They are very meticulous on there repair work , also very professional , I truly had been treated with a white glove the entire experience . Had I not More

by Dizzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Dec 28, 2018 -

Walls Ford responded

Thank you for your review. Our goal is 100% customer satisfaction. The team works hard to provide a five star experience and we appreciate hearing that the hard work everyone puts in is noticed. Thank you again!

December 20, 2018

Recall Service I had a great experience with the service department. I had a recall on my car, brought it in, service was quick, professional, and hassle-free. When More

by GoLionsGo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Dec 20, 2018 -

Walls Ford responded

Hearing that you had such a hassle-free professional visit is the best thing we could hope for. Our team is dedicated to provide the best customer care and it's nice to hear that doesn't go unnoticed. We look forward to serving you for many years to come. Thank you for your review!

December 20, 2018

Excellent Derek is phenomenal with customer service and is extremely knowledgeable on all models. Also around great to deal with. All of our Fords/ Lincoln's More

by Bruinzfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Dec 20, 2018 -

Walls Ford responded

Thank you for taking the time to share your experience. We couldn't be happier that Derek provides you with a great experience - he is a true asset and we're lucky to have him on the Wall's Ford team. We look forward to serving you for many years to come!

December 19, 2018

SERVICE When you want quality service, you go to a, PRO, Wall for is that pro. We started buying Ford's with Volpone in Salisbury in 1994 and have never look More

by redsox2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2018 -

Walls Ford responded

Thank you both so much for your recommendations; and for this amazing review! Our team works hard to provide the best customer service there is to offer. It is so nice to hear their hard work does not go unnoticed. Steve is a gem, and we are so lucky to have him on our team. Thank you again for your review. We look forward to serving you for many years to come!

December 19, 2018

Professional, courteous, prompt. Professional, courteous, and promptly finished. I am always pleased with the service I receive from Wall's Ford. I happened in to "look" at the poss More

by james150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2018 -

Walls Ford responded

Thank you for sharing the experiences you've had at Wall's Ford. Mr. Wall tries to meet as many customer's as he can and most days you'll see him walking through the showroom greeting someone as he did you. Plus, five Wall's work here most days, so no matter where you go in this building - you'll run into one of us =). Our goal is 100% customer satisfaction - we want every experience to be 5 stars and it's so nice to hear that Steven continues to provide consistent exceptional service. We look forward to serving you for many years to come!

December 14, 2018

Very prompt service today! I was very pleased with the service I received today. Work was completed faster than quoted estimate. Extra work I requested was done as well. More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2018 -

Walls Ford responded

Thank you so much for sharing your experience! Please come back and visit any time!

December 07, 2018

Regular scheduled oil service (15,000 miles on vehicle) Everything was handled quite professionally, from the setting of the appointment to the drop off and pick up of the vehicle. I dropped the car off ea More

by jbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2018

positive experience Always have great service at Walls Ford....several family members have bought vehicles through this dealership...Always timely, courteous and professi More

by Leo1941
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Dec 20, 2018 -

Walls Ford responded

Thank you so much for your review, and your recommendation! We look forward to serving you for many years to come!

December 07, 2018

Great family dealership Great place to have your vehicle serviced!! Everyone there is very nice, and knowledgeable. Strongly recommend them, i was in and out quickly. Qualit More

by Linda Michaud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Dec 20, 2018 -

Walls Ford responded

Thank you Linda! The Wall's Ford team works hard to provide top notch service; and we truly appreciate that it doesn't go unnoticed. We look forward to serving you for many years to come! Thank you again for your review

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