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Walls Ford - Service Center

Salisbury, MA

5.0
435 Reviews

435 Reviews of Walls Ford - Service Center

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April 05, 2019

Courteous and Professional Although I only went in for an oil change, Sean, your Rep, was most helpful in suggesting future considerations for maintaining the utility of my vehi More

by james150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 06, 2019 -

Walls Ford responded

We appreciate you taking the time to share your experience. Everyone on the Wall's Ford team works hard to provide a five star experience and it's nice to know that doesn't go unnoticed. We look forward to serving you for many years to come

March 23, 2019

Great customer service! Couldn’t ask for better service. Great customer service friendly, honest and fair. Couldn’t ask for better service. I highly recommend Wall’s for servicing and or purchasing your veh More

by mdevlin70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2019 -

Walls Ford responded

Thank you for taking the time to share your experience. The team at Wall's Ford works hard to provide exceptional customer service and will appreciate your comments. Thank you again for your review and your recommendation.

March 22, 2019

fast curtious service I had my f150 serviced today, Sean greeted me as soon as I stepped in the door. It only took a few minutes to verify my info, inform me of the time it More

by Neal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2019 -

Walls Ford responded

Hi Neal, Thank you for leaving such a wonderful review. We are thrilled that you loved your experience. Everyone on the Wall's Ford team works hard to provide the best customer service; and Sean will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and for your recommendation. We look forward to seeing you again.

March 14, 2019

Great service and thank you! It’s great to have people that are responsive and courteous on the phone. They remember who you are and you don’t get bounced around trying to find th More

by Matt P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2019 -

Walls Ford responded

Thank you for taking the time to share such a wonderful review Matt. We are thrilled that you loved your experience, Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day does not go unnoticed. Thanks again for your kind words. We look forward to seeing you again.

March 09, 2019

Great Job Beautiful job done on the detailing of my Ford Focus. Looks like a new car. I am always pleased with the service guys at Walls. They are always v More

by Bella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2019 -

Walls Ford responded

Thank you so much for sharing your experience with Wall's Ford. The team works hard to provide great customer service and it is much appreciated knowing the hard work does not go unnoticed. We look forward to seeing you again!

March 06, 2019

Quick Honest service Got my wipers fixed with a same day service. They were quick to find the problem and take care of it in a timely manner. More

by Josh6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2019 -

Walls Ford responded

Thank you so much for sharing your experience!

February 28, 2019

Great Service I purchased my truck here and have had exceptional service every time I have brought it in. The front guys are great and the work is always to the hig More

by BC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Walls Ford responded

Thank you so much for taking the time to share your experience. We look forward to serving you for many years to come!

February 07, 2019

Nice place to do business Nice place service, parts & sales are professional & polite. Haven't had a bad experience yet. The service is prompt & helpful. Sales are polite and f More

by ken44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan "Stan the Man" Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Fountain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Feb 08, 2019 -

Walls Ford responded

Thank you so much for sharing your experience at Wall's Ford. The team works hard to provide 5 star experiences and it's wonderful to hear that doesn't go unnoticed! We look forward to serving you for many years to come!

January 30, 2019

Excellent understanding on difficult time. I find all the time on this dealer excellent and professional service. This time the approach was more personal helping me out also with my tight fina More

by AlexJ63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2019 -

Walls Ford responded

Thank you so much for sharing your experience! We are happy we were able to help; and we look forward to serving you for many years to come!

January 16, 2019

Another great service experience with Walls Ford! I have been taking my 2010 Flex to Walls Ford for years now, and the service has been consistently excellent. The staff is professional, courteous and More

by PortCityMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Jan 16, 2019 -

Walls Ford responded

Thank you so much for taking the time to share your multiple experiences. The team here works hard to provide top notch service and it is truly appreciated to know that their hard work does not go unnoticed. Thank you again. We look forward to serving you for many years to come!

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