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Walls Ford - Service Center

Salisbury, MA

5.0
439 Reviews

439 Reviews of Walls Ford - Service Center

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July 28, 2019

Outstanding help by Sean in the Service Dept. Thank you ! Sean went above and beyond. He spend a great deal of his time downloading the Ford App. on my cell phone and explaining how to use it. I am 63 years More

by abbiegore1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2019

10-STAR SERVICE Just had another great experience with the Service Department at Wall's. I have been having my Ford Explorer serviced here for over seven years. Fro More

by pattye593
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2019 -

Walls Ford responded

Thank you for taking the time to share your experience - your comments are appreciated. We couldn't be happier that Steven takes such good care of you. He is a true asset and we are very luck to have him on the Wall's Ford team! We look forward to serving you for many years to come. Thank you again!

July 19, 2019

Great service , friendly staff ! Excellent service , the service advisors were thorough and helpful , the service techs did an outstanding job for the original problems and also corr More

by tonykow1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Jul 24, 2019 -

Walls Ford responded

Thank you for taking the time to share your review! Out team works hard to provide an outstanding experience and we appreciate your kind words. We look forward to serving you for many years to come.

July 17, 2019

F150 service I have been bringing my 2010 F150 truck to Walls Ford for service for many years, and have nothing but high praise for them. I have dealt with many More

by tomed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Jul 24, 2019 -

Walls Ford responded

Thank you for choosing Wall's Ford! It's so nice to hear that Derek helped make your visit such a positive one. Our team works hard to provide exceptional experience and it's nice to hear that doesn't go unnoticed. We appreciate your continued patronage, thank you again!

July 02, 2019

I traveled from ca. to ma. and was due for my "the works". The Walls Ford service dept. came highly recommended, I am a single senior lady who was looking for a place I could trust and get me safely on the roa More

by christinerourke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam.
Jul 02, 2019 -

Walls Ford responded

We couldn't be happier that Sean and Adam provided you with a great experience. The team at Wall's Ford is dedicated to providing exceptional service and we appreciate you taking the time to share your review! Hope you enjoyed your visit to the east coast!

June 12, 2019

excellant service Excellant service from both Steve & Sean. Five star rating not enough.Would recomend this dealership to anyone. Thank you ,for what is not a usualy More

by fsbs223 barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019

Very helpful I brought two of my work trucks and my wife's vehicle all to Walls Ford within a matter of 2 weeks. They did some preventive maintenance and service More

by Brad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2019 -

Walls Ford responded

Thank you for taking the time to write about your experience! It's wonderful to hear that the service team provided you the excellent experience we strive to provide. We look forward to working with you gain!

May 19, 2019

Recall Notice Came in for a manufacturer recall on airbag inflator. Sean was very accommodating, showed me to a customer lounge to wait. He said it shouldn't take More

by billn65
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Walls Ford responded

Thank you for taking the time to share your experience. It's so nice to hear that Sean helped make your visit such a positive one. we look forward to serving you for many years to come!

May 16, 2019

Walls Ford team is the best! I would actually rate the Walls Ford experience as 5+ stars! From top to bottom, the people are great and the overall experience has been impressive. More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan "Stan the Man" Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
May 10, 2019

Drop off for scheduled maintenance and car detailing. As usual the service was great and done in a timely manner. This is the first time I've had a car cleaned and detailed at Wall's Ford. The car looks b More

by RFAENA1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2019 -

Walls Ford responded

Thank you! We appreciate your review and hope you'll think of us every time you need a vehicle detailed!

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