439 Reviews of Walls Ford - Service Center
Outstanding help by Sean in the Service Dept. Thank you ! Sean went above and beyond. He spend a great deal of his time downloading the Ford App. on my cell phone and explaining how to use it. I am 63 years Sean went above and beyond. He spend a great deal of his time downloading the Ford App. on my cell phone and explaining how to use it. I am 63 years old and I just did not know how to do this. Sean was kind, friendly and professional. He is an asset to a great service department. Thank you. More
10-STAR SERVICE Just had another great experience with the Service Department at Wall's. I have been having my Ford Explorer serviced here for over seven years. Fro Just had another great experience with the Service Department at Wall's. I have been having my Ford Explorer serviced here for over seven years. From routine maintenance like simple oil changes to emergency situations like a recent major brake repair job, I always leave feeling that I got the very best advice and service. All of the service advisors here are courteous, friendly, knowledgeable and most important... trustworthy. Over the years Steven Freeman has overseen many of my major car repairs and always tries to make the experience as positive as possible. He is attentive to my busy schedule, providing a loaner when ever possible and also tries to keep my repairs within my budget. If something is a safety issue, he a manages to fit me in right away, has the situation analyzed quickly and makes sure it gets fixed promptly. Steven always goes above and beyond to provide excellent service for me. I can't tell you how much I appreciate this. Having a service department like this one at Wall's that I can trust and someone like Steven, who I know I can depend on to provide the very best service possible gives me total peace of mind. Thank you! ~ Patty Evans More
Great service , friendly staff ! Excellent service , the service advisors were thorough and helpful , the service techs did an outstanding job for the original problems and also corr Excellent service , the service advisors were thorough and helpful , the service techs did an outstanding job for the original problems and also corrected some minor issues on both my truck and car as well More
F150 service I have been bringing my 2010 F150 truck to Walls Ford for service for many years, and have nothing but high praise for them. I have dealt with many I have been bringing my 2010 F150 truck to Walls Ford for service for many years, and have nothing but high praise for them. I have dealt with many Service Advisors over the years, and I have never had any problems with any of them. They have always been polite and very helpful to me. The fact that they have offered me a free courtesy vehicle on several occasions if my service was to take a long time, has always impressed me. There is a Ford dealer that is closer to where I live, but I don’t mind traveling the extra distance to go to Walls. More
I traveled from ca. to ma. and was due for my "the works". The Walls Ford service dept. came highly recommended, I am a single senior lady who was looking for a place I could trust and get me safely on the roa The Walls Ford service dept. came highly recommended, I am a single senior lady who was looking for a place I could trust and get me safely on the road to return home in my new F250. Shawn the service manager and Adam the tech. manager made me feel like they would look out for me and went the extra mile. They were respectful, efficient, kind and knowledgeable. I would recommend this Service department to anyone. They are organized and professional. I cannot thank them enough. More
excellant service Excellant service from both Steve & Sean. Five star rating not enough.Would recomend this dealership to anyone. Thank you ,for what is not a usualy Excellant service from both Steve & Sean. Five star rating not enough.Would recomend this dealership to anyone. Thank you ,for what is not a usualy pleasant experance . Frank Somers More
Very helpful I brought two of my work trucks and my wife's vehicle all to Walls Ford within a matter of 2 weeks. They did some preventive maintenance and service I brought two of my work trucks and my wife's vehicle all to Walls Ford within a matter of 2 weeks. They did some preventive maintenance and service work that I requested. They were very prompt and professional I couldn't have been happier with the service. More
Recall Notice Came in for a manufacturer recall on airbag inflator. Sean was very accommodating, showed me to a customer lounge to wait. He said it shouldn't take Came in for a manufacturer recall on airbag inflator. Sean was very accommodating, showed me to a customer lounge to wait. He said it shouldn't take longer then an hour, was done in 30 minutes! Also checked battery I was having an issue with. More
Walls Ford team is the best! I would actually rate the Walls Ford experience as 5+ stars! From top to bottom, the people are great and the overall experience has been impressive. I would actually rate the Walls Ford experience as 5+ stars! From top to bottom, the people are great and the overall experience has been impressive. More
Drop off for scheduled maintenance and car detailing. As usual the service was great and done in a timely manner. This is the first time I've had a car cleaned and detailed at Wall's Ford. The car looks b As usual the service was great and done in a timely manner. This is the first time I've had a car cleaned and detailed at Wall's Ford. The car looks brand new inside and out. More