Walls Ford - Service Center

Great as always Had engine light come on, called Derek. He asked me few question, then told me save drive bring truck in. Once there he took truck, 45 minutes later Had engine light come on, called Derek. He asked me few question, then told me save drive bring truck in. Once there he took truck, 45 minutes later back on road, problem resolved. Excellent! More

130K service Derek has taken care of servicing my vehicles for years. He does a great job. He also let's me know about items that are coming up for replacement. Derek has taken care of servicing my vehicles for years. He does a great job. He also let's me know about items that are coming up for replacement. More

Recall service They always do what they say they will do. They call me if there is any unforeseen circumstances along with how much it would cost to take care of it. They always do what they say they will do. They call me if there is any unforeseen circumstances along with how much it would cost to take care of it. They take very good care of me! More

They offer only “needed” services. It’s nice to go to a dealership that only offers the service currently needed for my vehicle. Other service/dealers have tried to add on unnecessary r It’s nice to go to a dealership that only offers the service currently needed for my vehicle. Other service/dealers have tried to add on unnecessary repairs. More

10-STAR SERVICE Just had another great experience with the Service Department at Wall's. I have been having my Ford Explorer serviced here for over seven years. Fro Just had another great experience with the Service Department at Wall's. I have been having my Ford Explorer serviced here for over seven years. From routine maintenance like simple oil changes to emergency situations like a recent major brake repair job, I always leave feeling that I got the very best advice and service. All of the service advisors here are courteous, friendly, knowledgeable and most important... trustworthy. Over the years Steven Freeman has overseen many of my major car repairs and always tries to make the experience as positive as possible. He is attentive to my busy schedule, providing a loaner when ever possible and also tries to keep my repairs within my budget. If something is a safety issue, he a manages to fit me in right away, has the situation analyzed quickly and makes sure it gets fixed promptly. Steven always goes above and beyond to provide excellent service for me. I can't tell you how much I appreciate this. Having a service department like this one at Wall's that I can trust and someone like Steven, who I know I can depend on to provide the very best service possible gives me total peace of mind. Thank you! ~ Patty Evans More

Great service , friendly staff ! Excellent service , the service advisors were thorough and helpful , the service techs did an outstanding job for the original problems and also corr Excellent service , the service advisors were thorough and helpful , the service techs did an outstanding job for the original problems and also corrected some minor issues on both my truck and car as well More

F150 service I have been bringing my 2010 F150 truck to Walls Ford for service for many years, and have nothing but high praise for them. I have dealt with many I have been bringing my 2010 F150 truck to Walls Ford for service for many years, and have nothing but high praise for them. I have dealt with many Service Advisors over the years, and I have never had any problems with any of them. They have always been polite and very helpful to me. The fact that they have offered me a free courtesy vehicle on several occasions if my service was to take a long time, has always impressed me. There is a Ford dealer that is closer to where I live, but I don’t mind traveling the extra distance to go to Walls. More