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Walls Ford - Service Center

Salisbury, MA

5.0
435 Reviews

435 Reviews of Walls Ford - Service Center

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August 07, 2020

Great Service Dept I continue to have a great experience with Walls Ford service department. I went there for a few minor items and was in and out in less than 90 mins More

by beachguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2020

They were amazing friendly and very reasonable. I would definitely highly recommend Wall’s Ford! The waiting area is very clean and wasn’t a long wait! More

by Annettechagnon
Recommend Dealer
Yes
Employees Worked With
Derek Roy
June 27, 2020

Walls Ford continues to be the best place around for service. The staff is friendly, helpful and informative. I would highly recommend them for any type of vehicle servicing. Lisa F More

by Lisa F
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Walls Ford responded

Thank you, Lisa, for sharing you feedback. The team at Wall's Ford works hard to provide a top notch experience, and appreciates hearing that doesn't go unnoticed. , Thank you for your recommendation, we look forward to serving you for many years to come.

June 15, 2020

Great service as usual! I came out of a store and a tire was halfway to flat, they got me right in, plugged the nail hole, and I was on my way in 20 minutes! It is the only place that I take my car, the ser More

by Mango
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Jun 17, 2020 -

Walls Ford responded

Thank you for taking the time to share your experience! So glad we could be of assistance! :)

June 12, 2020

First time service customer. Found all excellent. Starting with a person answering the phone to schedule the service. No leave a message will call back needed, that plague many businesses. When the More

by lneal33
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Crescitelli
May 27, 2020

Great Service Ever since we purchased our Ford Escape, we've had nothing but excellent service with Walls Ford. They go above and beyond for their customers. Our More

by Christine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

Walls Ford responded

Thank you for your review Christine! The team at Wall's Ford works hard to provide exceptional service; and appreciate knowing their hard work doesn't go unnoticed! We are glad we were able to be of service during such a difficult time. We look forward to serving you for many years to come!

May 25, 2020

Derek is an excellent service rep as is Sean and Steven. I am always confident in the service I have received and appreciate their approach More

by Evans68
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
May 25, 2020 -

Walls Ford responded

Thank you for taking the time to share your experience at Wall's Ford! We look forward to providing you with the excellent service you are used to, for many years to come!

May 21, 2020

Love Walls. Because I am a widow and need a dependable dealership to service my vehicle I would recommend Walls to anyone. Love them. Keep up the great work. More

by Brenee
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020

Been coming to Wall's Ford for over 33 years. Can't say enough of the excellent, professional, friendly service I have received over the years. Steven Freeman and Derek Roy always go above and be More

by dolores.boettcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
May 20, 2020 -

Walls Ford responded

Thank you Dolores! We appreciate you taking the time to share your experience! We look forward to serving you for many years to come!

May 16, 2020

We have been doing business with Walls Ford for many years and have had the greatest service every time. Routine maintenance and unexpected services are always timely and reasonable. We are treated like More

by tobygrant
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
May 17, 2020 -

Walls Ford responded

We appreciate you taking the time to share your review Toby! You mentioned being treated like family and that's our goal. We are a family owned and operated dealership with four Walls at work daily (sometimes there are even 6 Walls working on the same day!) People may enter the dealership as strangers - by the time they leave we want them to know that are part of the Wall's Ford family! We look forward to serving you for many more years to come!

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