Back

Walls Ford - Service Center

Salisbury, MA

5.0
435 Reviews

435 Reviews of Walls Ford - Service Center

Sort by
October 15, 2020

This was my first visit, as I am transitioning from doing business with the now defunct Ipswich Ford. You were highly recommended by a friend from Gloucester. I was well pleased by my experience, and impre More

by Ernie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Oct 22, 2020 -

Walls Ford responded

Welcome to the Wall's Ford family, Ernie! Thank you for sharing your experience. We look forward to serving you for many years to come!

October 13, 2020

Wall Ford is a great place to buy a truck and then have it serviced for years and years. I would always use Wall Ford for new and used trucks. More

by norman.s.wilks
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Julie Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Fountain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve, Derek Roy
Oct 15, 2020 -

Walls Ford responded

Norman, Thank you so much for your review and your recommendation! We look forward to providing your automotive needs for many more years!

September 25, 2020

This is a great place for service. I also recommend it for purchasing cars. Nice personnel and fair prices. Clean and well kept. A keeper. More

by ken44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Sep 25, 2020 -

Walls Ford responded

Thank you Ken! We look forward to providing your automotive needs for many years to come!

September 22, 2020

The service crew there is top notch. Great bunch of professionals. Always bring my RS to the best WALLS FORD. Haven't had the pleasure of working with sales but hopefully they will treat me good when I More

by sillybimpson77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Sep 22, 2020 -

Walls Ford responded

Thank you Silly! We look forward to serving your automotive needs for many years to come!

September 05, 2020

People were friendly and efficient. The Work was completed within the time that was quoted. I was Very pleased and satisfied . I would recommend Wall’s Ford service dept. More

by Jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Sep 09, 2020 -

Walls Ford responded

Jan, thank you so much for taking the time to to share your experience at Wall's Ford. We appreciate your review, and your recommendation! And, look forward to providing you with the same great service fo many years to come!

August 28, 2020

I have been with Wall's Ford for decades and have always received excellent customer service in both the sales and service departments - thank you! More

by Very Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Aug 31, 2020 -

Walls Ford responded

Thank you for continuing to choose Wall's Ford! Our team works hard to provide quality customer service, and we appreciate hearing that is what you continue to receive. We look forward to serving you for several more decades :)

August 25, 2020

Sean is the consummate professional. And Wall’s was efficient and safe; just the right touch. Look no further for top of the line Ford Service. Thank you! More

by eatonlaw
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2020

I Trust Sean Freeman emphatically! Always ask for Sean whenever I can. Professional and courteous. Willing to help any way he can. Will go back! More

by Barry J Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Fountain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Walls Ford responded

Thank you, Barry, for taking the time to share your experience. So happy to hear Sean does such a good job taking care of your concerns - we're lucky to have him on the Wall's Ford team! We look forward to serving you for many years to come!

August 18, 2020

worked out OK, fortunate I didn't need the car while they reordered the correct part. A little disappointed that I had to pay the extended warranty deductible for a emission sensor replacement on a More

by Michael Zelisko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan "Stan the Man" Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Simko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
August 07, 2020

As usual, Wall's was professional, supportive, clearly explained the car problems and treated me with respect. They really make you feel welcome and important. More

by MEL
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
...
23
...