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439 Reviews of Walls Ford - Service Center
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February 09, 2021
I was in for routine service to my year old vehicle. The scheduling was easy and the communication was frequent and excellent. At my preference the service was done contact free. scheduling was easy and the communication was frequent and excellent. At my preference the service was done contact free. More
by weesefamily
Employees Worked With
February 03, 2021
Steve and the service department did an excellent job. Parts were ordered and came in on time. Thanks for all the help. It was timely and professional. Parts were ordered and came in on time. Thanks for all the help. It was timely and professional. More
by Art. Griffith
Employees Worked With
January 28, 2021
Always a easy experience with Walls Ford. Sean is friendly and professional with getting to the point and making things happen. This is the second truck I have owned that had a problem and both issue friendly and professional with getting to the point and making things happen. This is the second truck I have owned that had a problem and both issues where extensive yet with the help and professionalism from the team at Walls it was a dream. More
by NMP
Employees Worked With
January 16, 2021
It was my first time in this particular Ford Dealership. To say I was stunned with the attention from Sean, expedience of the service and overall care for me as a customer would be an understatement. Very i To say I was stunned with the attention from Sean, expedience of the service and overall care for me as a customer would be an understatement. Very impressed with the culture of this dealership! More
by smueller2
Employees Worked With
January 01, 2021
Dealing with Sean Freeman in the Service Department is a pleasure! Sean is invariably polite and kind, and the customer's automotive questions and maintenance recommendations are always thoughtfully evalua pleasure! Sean is invariably polite and kind, and the customer's automotive questions and maintenance recommendations are always thoughtfully evaluated before he responds. Working with Sean is always a value-added experience! More
by rfcoder527
December 14, 2020
great dealership have been doing business with them for years derek in the service dept. is very helpful and knowledgeable wouldn't go anywhere else years derek in the service dept. is very helpful and knowledgeable wouldn't go anywhere else More
by bobbyt
December 04, 2020
Steven Freeman is the guy you want representing your service department. Smart, patient, explains things well, and follows through. I don't know how you could do a better job. My wife and I really trust service department. Smart, patient, explains things well, and follows through. I don't know how you could do a better job. My wife and I really trust this crew, and for good reason. More
by kurtmullen
Employees Worked With
December 04, 2020
Steven was great, he kept me informed and alerted me about a missing battery hold down that wasn't in stock and needed to be ordered. I am still waiting for the part to come in. Overall a great experien about a missing battery hold down that wasn't in stock and needed to be ordered. I am still waiting for the part to come in. Overall a great experience! More
by Neal
Employees Worked With
October 27, 2020
Steve was great and even offered me a loaner figuring the vehicle would not be ready for a few days. Made the process easy while the warranty did not. Thankful for Steve at walls! vehicle would not be ready for a few days. Made the process easy while the warranty did not. Thankful for Steve at walls! More
by alia.softball
Employees Worked With
