Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
435 Reviews of Walls Ford - Service Center
Sort by
January 01, 2021
Dealing with Sean Freeman in the Service Department is a pleasure! Sean is invariably polite and kind, and the customer's automotive questions and maintenance recommendations are always thoughtfully evalua pleasure! Sean is invariably polite and kind, and the customer's automotive questions and maintenance recommendations are always thoughtfully evaluated before he responds. Working with Sean is always a value-added experience! More
by rfcoder527
December 14, 2020
great dealership have been doing business with them for years derek in the service dept. is very helpful and knowledgeable wouldn't go anywhere else years derek in the service dept. is very helpful and knowledgeable wouldn't go anywhere else More
by bobbyt
December 04, 2020
Steven Freeman is the guy you want representing your service department. Smart, patient, explains things well, and follows through. I don't know how you could do a better job. My wife and I really trust service department. Smart, patient, explains things well, and follows through. I don't know how you could do a better job. My wife and I really trust this crew, and for good reason. More
by kurtmullen
Employees Worked With
December 04, 2020
Steven was great, he kept me informed and alerted me about a missing battery hold down that wasn't in stock and needed to be ordered. I am still waiting for the part to come in. Overall a great experien about a missing battery hold down that wasn't in stock and needed to be ordered. I am still waiting for the part to come in. Overall a great experience! More
by Neal
Employees Worked With
October 27, 2020
Always have good experience with Sean and Wall's Ford service!Car broke down Saturday morning and was back driving my car by 2:30 that afternoon. service!Car broke down Saturday morning and was back driving my car by 2:30 that afternoon. More
by seanocv3
October 27, 2020
Steve was great and even offered me a loaner figuring the vehicle would not be ready for a few days. Made the process easy while the warranty did not. Thankful for Steve at walls! vehicle would not be ready for a few days. Made the process easy while the warranty did not. Thankful for Steve at walls! More
by alia.softball
Employees Worked With
October 23, 2020
Car was fixed right the first time. Dropped it off and got the call back later that afternoon. All went well, no complaints at all. got the call back later that afternoon. All went well, no complaints at all. More
by dale-kathy
October 21, 2020
Same as always, very fast and efficient. Dropped off truck the evening before and it was ready early the next morning. Also like the cappuccino machine in the lobby. truck the evening before and it was ready early the next morning. Also like the cappuccino machine in the lobby. More
by top96bravo
Employees Worked With
October 18, 2020
I had my car in for service. How many miles does it take for a test drive? My car was driven 25 miles. I wanted to know why. I have a dash cam in the car. When I went to see where my car had been driven to. for a test drive? My car was driven 25 miles. I wanted to know why. I have a dash cam in the car. When I went to see where my car had been driven to. someone wiped the footage off the SD card. I gave no one permission to touch my dash cam or any data on the SD card. Why did this happen? More
by markchase
Employees Worked With
Eric
