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Walls Ford - Service Center

Salisbury, MA

5.0
435 Reviews

435 Reviews of Walls Ford - Service Center

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March 12, 2021

Good job guys , I arrive you take the vehicle and its done in the time you tell me it will take . No surprises on the price quoted . Thanks More

by robert.robinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Mar 13, 2021 -

Walls Ford responded

Thank you for sharing your experience, Robert! We look forward to continuing to provide you with fast and friendly service for many years to come!

March 09, 2021

Sean is an asset to your service department, made it extremely easy for my 2018 F150 Service and new tires, great way to do business...Keep it up Walls! More

by pfgozewski
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Mar 11, 2021 -

Walls Ford responded

You're right about Sean. We're lucky to have him on the Wall's Ford team! Thank you for taking the time to share your experience. We look forward to serving you for many years to come.

March 09, 2021

After moving back from Florida with an SUV we bought in Tampa, we needed oil, filter, wipers and tire rotation. Wall's did this in about 45 minutes and i was in and out. More

by over60harry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Walls Ford responded

Welcome back! Thank you for taking the time to share your experience, and for choosing Wall's Ford. We look forward to serving you for many years to come!

March 03, 2021

Derek and the service team did a great job on my F350 6.7 diesel. Not many good diesel techs around. Glads Walls has some More

by brickhouseconstruction
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Mar 03, 2021 -

Walls Ford responded

Thank you for sharing your experience, and for entrusting us with your taking care of your truck for the last couple of years. We do have some of the best on our Service team. We look forward to taking care of your automotive needs.

February 18, 2021

Sean was excellent to deal with. Courteous, knowledgeable and Professional. Made everything from scheduling to pick up a breeze. Great having Walls in our community. More

by repcostello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan "Stan the Man" Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Walls Ford responded

Thank you for taking the time to share your experience. We serve the best people in the best community who make our jobs easy and enjoyable! Thank you again for the kind words. We look forward to serving you for many tears to come.

February 15, 2021

Always able to fit me in at a moments notice. Best service around. Friendly and personable staff that really makes you feel comfortable and welcome More

by David
Recommend Dealer
Yes
Employees Worked With
Stan "Stan the Man" Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Feb 16, 2021 -

Walls Ford responded

Thank you so much for your review! We appreciate you sharing your experience with us and others, and we look forward to serving you for many years to come!

February 09, 2021

I was in for routine service to my year old vehicle. The scheduling was easy and the communication was frequent and excellent. At my preference the service was done contact free. More

by weesefamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Walls Ford responded

Thank you for taking the time to share your comments. Sean is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you very much for your feedback!

February 03, 2021

Steve and the service department did an excellent job. Parts were ordered and came in on time. Thanks for all the help. It was timely and professional. More

by Art. Griffith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Walls Ford responded

Thank you for your review, Art! You keep taking care of your truck and she'll keep taking good care of you! We look forward to serving you for many years to come!

January 28, 2021

Always a easy experience with Walls Ford. Sean is friendly and professional with getting to the point and making things happen. This is the second truck I have owned that had a problem and both issue More

by NMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Walls Ford responded

Thank you for your review! Sorry to hear you any problems! So glad Sean was able to help. Thank you so much for sharing your experience! We look forward to serving you for many years to come!

January 16, 2021

It was my first time in this particular Ford Dealership. To say I was stunned with the attention from Sean, expedience of the service and overall care for me as a customer would be an understatement. Very i More

by smueller2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Walls Ford responded

Thank you for taking the time to share your review! The team works hard to provide a great customer experience, and appreciates hearing their hard work does not go unnoticed. We look forward to providing you with that same level experience for many years to come! Thanks again!

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