Back

Walls Ford - Service Center

Salisbury, MA

5.0
439 Reviews

439 Reviews of Walls Ford - Service Center

Sort by
April 08, 2021

Sean is absolute wonderful!! He treats me like he would his own mother. I asked him to be honest with me about when I needed to trade in my car--he was completely honest. You can trust the staff at Wall's More

by abbiegore1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
March 29, 2021

The people at Wall's are exceptional. They are transparent and explain what needs to be serviced. They then deliver on their explanation. Highly recommend their service department. More

by brian_oneil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2021

Derek Was Super helpful as well as the rest of the Derek Was Super helpful as well as the rest of the Walls Ford team There’s. i in this team good group Highly recommend will use in fut More

by Holly wood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Mar 24, 2021 -

Walls Ford responded

Thank you for your review, and your recommendation, Holly! We look forward to serving you for many years to come!

March 15, 2021

Have been using Walls for warranty work and routine maintenance on my 2018 f150. Steven, Sean and Derek are all great! The service dept always takes care of my truck with no issues ever. Thanks guys. More

by Kmalm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Mar 24, 2021 -

Walls Ford responded

We agree - Steven, Sean, and Derek are great! We are lucky to have them on the Wall's Ford team! Thanks for taking the time to share your experience. We look forward to continue taking care of your truck, and providing your automotive needs!

March 12, 2021

Good job guys , I arrive you take the vehicle and its done in the time you tell me it will take . No surprises on the price quoted . Thanks More

by robert.robinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Mar 13, 2021 -

Walls Ford responded

Thank you for sharing your experience, Robert! We look forward to continuing to provide you with fast and friendly service for many years to come!

March 09, 2021

Sean is an asset to your service department, made it extremely easy for my 2018 F150 Service and new tires, great way to do business...Keep it up Walls! More

by pfgozewski
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Mar 11, 2021 -

Walls Ford responded

You're right about Sean. We're lucky to have him on the Wall's Ford team! Thank you for taking the time to share your experience. We look forward to serving you for many years to come.

March 09, 2021

After moving back from Florida with an SUV we bought in Tampa, we needed oil, filter, wipers and tire rotation. Wall's did this in about 45 minutes and i was in and out. More

by over60harry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Walls Ford responded

Welcome back! Thank you for taking the time to share your experience, and for choosing Wall's Ford. We look forward to serving you for many years to come!

March 03, 2021

Derek and the service team did a great job on my F350 6.7 diesel. Not many good diesel techs around. Glads Walls has some More

by brickhouseconstruction
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Mar 03, 2021 -

Walls Ford responded

Thank you for sharing your experience, and for entrusting us with your taking care of your truck for the last couple of years. We do have some of the best on our Service team. We look forward to taking care of your automotive needs.

February 18, 2021

Sean was excellent to deal with. Courteous, knowledgeable and Professional. Made everything from scheduling to pick up a breeze. Great having Walls in our community. More

by repcostello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan "Stan the Man" Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Walls Ford responded

Thank you for taking the time to share your experience. We serve the best people in the best community who make our jobs easy and enjoyable! Thank you again for the kind words. We look forward to serving you for many tears to come.

February 15, 2021

Always able to fit me in at a moments notice. Best service around. Friendly and personable staff that really makes you feel comfortable and welcome More

by David
Recommend Dealer
Yes
Employees Worked With
Stan "Stan the Man" Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Feb 16, 2021 -

Walls Ford responded

Thank you so much for your review! We appreciate you sharing your experience with us and others, and we look forward to serving you for many years to come!

...
21
...