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Walls Ford - Service Center

Salisbury, MA

5.0
442 Reviews
Call Service Center (978) 462-6658

442 Reviews of Walls Ford - Service Center

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September 10, 2024

Sean Freeman is an excellent member of the service department. Even when I was 1700 miles away from home he was able to advise me of my best options. Thank you Sean. More

by LAURISULLIVAN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Walls Ford responded

Thank you, Lauri! We agree about Sean - he is one of the best! So glad he was able to help while you were away. We are lucky to have him on the Wall's Ford team! Thank you for your review. We look forward to serving you for many years to come.

August 31, 2024

Walls Ford is great to work with. They provide great service and friendly advisors take good care of your problems and needs More

by epd_27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Walls Ford responded

Thank you for sharing your experience with the Service Department. Our service advisors work hard to provide great service - we are lucky to have them on the Wall's Ford team! Thank you for your review. We look forward to serving you for many years to come!

August 23, 2024

There have been changes to your on-line service scheduler. It doesn’t work at all. More

by Pmunroe22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bethany Juneau
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August 10, 2024

Great service Steven and Sean are the best And I love going to Walls thank you More

by BBBC77@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

Walls Ford responded

Customer feedback like this makes our day! Thank you for your review! we look forward to serving you for many years to come!

August 09, 2024

Sean, you are the best! I feel like I am cared for when I bring my car in. I appreciate your patience and calm manner a lot. Having you take the time to explain or describe More

by Lucindanolet1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

Walls Ford responded

Thank you so much for your positive review, Lucinda! We are so happy to hear Sean consistently provides you with a helpful, attentive experience during your visits. He is one of the best and we are lucky to have him on the Wall's Ford team. Thank you again for your review - we look forward to serving you for many years to come!

August 02, 2024

Walls service is above the means. Their professionalism, make sure of the service having done and very helpful. Sean knows needs of why you are there and will make sure everything i More

by SMCEVOY725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bethany Juneau
Report | Print
Aug 06, 2024 -

Walls Ford responded

Thank you for your wonderful review! It's great to hear that the Service team is so attentive to the details of your visit. Your satisfaction is our top priority!

August 01, 2024

Irs always a pleasure doing business with Sean. He keeps me informed at e every step. More

by KROSSINDUSTRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2024 -

Walls Ford responded

Thank you for your review! We look forward to serving you for many years to come!

August 01, 2024

Communication for my service was clear and accurate. All work was completed in the time frame promised. More

by davidjoyall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2024 -

Walls Ford responded

Thank you for sharing your experience, David! We look forward to serving you for many years to come!

July 30, 2024

We're going to drive from Plymouth, MA. 100 miles north to Walls Ford in Newburyport! There are no Ford dealers/franchise repair shops as good as they are. I'm not a dealer service kinda gu More

by napierg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bethany Juneau
Report | Print
Jul 31, 2024 -

Walls Ford responded

Thank you for your review and for making the trip up! We are so glad we were able to get your wife in and taken care of! We wish you safe travels and look forward to seeing you again!

July 26, 2024

Did an amazing job on the interior cosmetic repair on my door panel on my '06 Mustang!! More

by Nicole
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bethany Juneau
Report | Print
Aug 01, 2024 -

Walls Ford responded

So glad you are happy, Nicole. Thank you for your review and your recommendation!

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