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Walls Ford - Service Center

Salisbury, MA

5.0
435 Reviews

435 Reviews of Walls Ford - Service Center

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October 13, 2021

Good job, work completed on time, in fact early. Pleasant atmosphere for waiting while the work is done. More

by Bill F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
October 02, 2021

A pleasurable experience as always. Coffee was excellent. Appointment was started on time and completed at the time stated. More

by robertgbrandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Walls Ford responded

Robert, Thank you for taking the time to share your service experience. Experiences like yours are far too common at Wall's Ford; and, I'm so glad we were able to keep your visit punctual. We look forward to serving you for many years to come!

September 16, 2021

Service is second to non. The team goes out of their way to take the inconvenience away and to minimize your time without your vehicle. More

by Cub5win
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fountain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Sep 17, 2021 -

Walls Ford responded

Thank you for taking the time to share your experience! The team at Wall's Ford works hard to make every visit as stress free as possible - and it sounds like Steven and Sean did just that! We look forward to providing you with this level of customer service for many years to come!

September 16, 2021

Everything was fine. 5,000 mile service, and I was out of their within an hour. More

by HondaNewCar2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Sep 17, 2021 -

Walls Ford responded

Thank you for your review! We look forward to continue providing you with speedy service for many years to come!

September 10, 2021

Great experience! Very friendly and the work was done quickly. I would highly recommend your service department. They were able to schedule me in while the dealer I purchased my truck from couldn’t. More

by chill.time2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Sep 14, 2021 -

Walls Ford responded

Thank you for your review, and Welcome to the Wall's Ford family! So glad we had the availability to help. We look forward to serving you for many years to come.

September 08, 2021

Excellent customer service and extremely efficient vehicle service. Thank you Derek and Walls Ford team!!!! Greatly appreciate the professional and quick service from the whole team! More

by Garbnt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Sep 14, 2021 -

Walls Ford responded

Thank you for taking the time to share your experience! We look forward to serving you for many years to come!

August 16, 2021

Always extremely helpful and friendly. The service department always willing to fit you in even without an appointment. Checking out the entire vehicle and making recommendations on what is necessary More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Aug 17, 2021 -

Walls Ford responded

We appreciate you taking the time to share your experience, David. Thank you!

August 16, 2021

I received excellent service, including Sean giving my grandson a tour of the shop! The installation of the bed cover and the instruction for use was very helpful! More

by dan.tymann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Walls Ford responded

Thank you for sharing your experience with Sean, Dan. So glad your grandson enjoyed the tour! We look forward to serving you for many years to come

August 10, 2021

The staff is always friendly and professional. And always thorough in going over what needs to be done and/or whatever work has been completed. More

by sharkfin17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Walls Ford responded

Thank you for your review! We look forward to serving you for many years to come!

July 29, 2021

I have repeatedly informed everyone at Walls that they are by far the best Ford service department. Sean Freeman couldn't have been anymore helpful with my issue and follow-up with the necessary fix. We w More

by carrollwj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Walls Ford responded

Thank you for taking the time to share the experience you had with Sean at Wall's Ford. We appreciate your feedback and look forward to serving you for many years to come..

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