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Walls Ford - Service Center

Salisbury, MA

5.0
435 Reviews

435 Reviews of Walls Ford - Service Center

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December 16, 2021

Quick easy and fun comfortable nice clean will do it again when in the area More

by Eric.brown.000506
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Dec 22, 2021 -

Walls Ford responded

Thank you Eric. We hope look forward to seeing you again!

December 10, 2021

I have been coming here for probably 5 years now and never have had one complaint. Always friendly and easy to work with and do a great job with service. More

by mfish1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Dec 14, 2021 -

Walls Ford responded

Thank you for your review. We look forward to continue providing you with exceptional service for many years to come.

December 09, 2021

Everyone there is very helpful. They pay attention to the needs of my car, without pushing services I appreciate their professionalism Thank you More

by F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Dec 14, 2021 -

Walls Ford responded

Thank you for taking the time to share your experience at Wall's Ford. We look forward to serving you for many years to come.

December 04, 2021

I brought my F150 in for a new fitting in the transmission. After Walls installed it my transmission pan was leaking. Brought to another Ford dealer and they found not only were the pan bolts n More

by MM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryan Wall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Dec 22, 2021 -

Walls Ford responded

I am sorry to hear that was your experience. Bryan did look into this and I hope your phone conversation with him was helpful. We try to provide exceptional customer service, and sometimes we do miss the mark. I'm sorry that happened with you.

November 28, 2021

It is great working with Mr Roy he is guick to get the paperwork done and to get your car in for repairs. Real nice person More

by car man
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
November 16, 2021

As usual, the Wall’s service team provided awesome service, and I know I can always count on them. This time Steven was able to pull my car in quickly at the end of the day, and I left with a new bat More

by Patti123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2021

Great service. Short wait time and very efficient. All of the employees are very friendly. More

by Gretchen.stone171
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Walls Ford responded

Thank you Gretchen! We look forward to providing you with quick, efficient service for many years to come

November 02, 2021

greeted as a valued customer, great service, easy to do business, comfortable waiting area with Wi-Fi so able to be productive while waiting. More

by Michael Zelisko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
October 25, 2021

Sean is the best, always helpful and pleasant. They said an hr for oil change and recall. Done in that time. More

by bunnell0304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2021

I have always experienced good and friendly service with Sean and Ford personal. Nothing more to be said. More

by natjoe35
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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