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Walls Ford - Service Center

Salisbury, MA

5.0
439 Reviews

439 Reviews of Walls Ford - Service Center

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January 12, 2022

I called said I had the day off because of the weather could they get me in tomorrow for some warranty recall and oil change they got me right in told me it'll be an hour and a 1/2 and it was an hour even More

by Sand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Walls Ford responded

Thank you for sharing your experience. Glad Sean was able to get you in, and your service done, so quickly. We look forward to continue providing you with excellent service.

January 11, 2022

I came in for a $40 oil change. It was suggested that I have the antifreeze checked. I was thinking “topping-off”, so sure…I agreed and signed something (that I should have read—my bad). I left with a bil More

by jesslyn.sullivan
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Jan 19, 2022 -

Walls Ford responded

Thank you for taking the time to share your experience, Jesslyn. It is through your feedback that we know what we are doing right and where we can improve. We will work hard to continue providing you with the clear explanations you are accustomed to.

January 04, 2022

Always Great to walk in and drop my truck off knowing that it is in good safe and experienced people at walls Ford, they do great work and have always made sure everything was done and the customer was h More

by djgallanagh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Walls Ford responded

Thank you for your positive feedback! We're delighted to hear you continue to receive great work and customer service. We look forward to making sure you're happy for many years to come!

December 21, 2021

Excellent service from the teamProfessional Excellent service from the team Professional knowledgeable and fair pricing Been using since 2017 Thx More

by Joeturco1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Dec 22, 2021 -

Walls Ford responded

Thank you Joe! We look forward to continue serving you for many years to come!

December 16, 2021

Quick easy and fun comfortable nice clean will do it again when in the area More

by Eric.brown.000506
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Dec 22, 2021 -

Walls Ford responded

Thank you Eric. We hope look forward to seeing you again!

December 10, 2021

I have been coming here for probably 5 years now and never have had one complaint. Always friendly and easy to work with and do a great job with service. More

by mfish1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Dec 14, 2021 -

Walls Ford responded

Thank you for your review. We look forward to continue providing you with exceptional service for many years to come.

December 09, 2021

Everyone there is very helpful. They pay attention to the needs of my car, without pushing services I appreciate their professionalism Thank you More

by F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Dec 14, 2021 -

Walls Ford responded

Thank you for taking the time to share your experience at Wall's Ford. We look forward to serving you for many years to come.

December 04, 2021

I brought my F150 in for a new fitting in the transmission. After Walls installed it my transmission pan was leaking. Brought to another Ford dealer and they found not only were the pan bolts n More

by MM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryan Wall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Dec 22, 2021 -

Walls Ford responded

I am sorry to hear that was your experience. Bryan did look into this and I hope your phone conversation with him was helpful. We try to provide exceptional customer service, and sometimes we do miss the mark. I'm sorry that happened with you.

November 28, 2021

It is great working with Mr Roy he is guick to get the paperwork done and to get your car in for repairs. Real nice person More

by car man
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
November 16, 2021

As usual, the Wall’s service team provided awesome service, and I know I can always count on them. This time Steven was able to pull my car in quickly at the end of the day, and I left with a new bat More

by Patti123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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