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Walls Ford - Service Center

Salisbury, MA

5.0
435 Reviews

435 Reviews of Walls Ford - Service Center

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February 01, 2022

Your team of Derek, Shawn, & Steve are top shelf #1 & always treat me with outmost respect. More

by rlarochelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
January 26, 2022

Absolutely outstanding service all around.Thank you Absolutely outstanding service all around. Thank you people !!! This is why I go to Wall's FORD. More

by Hajcabinet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2022 -

Walls Ford responded

Thank you for he kind words! We look forward to providing you with outstanding service for many years to come!

January 25, 2022

They squeezed me in once I told them I was worried about my brakes and travelling to Vt this weekend and I greatly appreciate it. Super nice people there and they always do a great job. 5 stars! More

by susan.wagner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Jan 30, 2022 -

Walls Ford responded

Thank you for sharing your experience, Susan. So glad we were able to get you in on short notice for a safe trip to VT! We look forward to serving you for many years to come.

January 25, 2022

Steven was very helpful in contacting the vehicle lease company, LeasePlan, and obtaining approval for installation of WeatherTech floor liners for my Lincoln Nautilus. He also installed them for me, which More

by Jim.sperelakis
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2022 -

Walls Ford responded

Thank you for your review, Jim! We’re thrilled that you were satisfied with the service Steven provided. We are so lucky to have him on the Wall's Ford team! We look forward to serving you for many years to come!

January 24, 2022

Visit was only for a state inspection sticker. I was out of there in under a half-hour. More

by HondaNewCar2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Jan 30, 2022 -

Walls Ford responded

Thank you for your review! We look forward to serving you for many years to come.

January 18, 2022

I am very satisfied with my experience at Walls Ford. Steven Freeman does a great job communicating with customers and he is very friendly and knowledgeable. More

by Jamie Beauparlant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Walls Ford responded

Thank you for your positive feedback, Jamie. We look forward to serving you for many years to come.

January 12, 2022

I called said I had the day off because of the weather could they get me in tomorrow for some warranty recall and oil change they got me right in told me it'll be an hour and a 1/2 and it was an hour even More

by Sand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Walls Ford responded

Thank you for sharing your experience. Glad Sean was able to get you in, and your service done, so quickly. We look forward to continue providing you with excellent service.

January 11, 2022

I came in for a $40 oil change. It was suggested that I have the antifreeze checked. I was thinking “topping-off”, so sure…I agreed and signed something (that I should have read—my bad). I left with a bil More

by jesslyn.sullivan
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Jan 19, 2022 -

Walls Ford responded

Thank you for taking the time to share your experience, Jesslyn. It is through your feedback that we know what we are doing right and where we can improve. We will work hard to continue providing you with the clear explanations you are accustomed to.

January 04, 2022

Always Great to walk in and drop my truck off knowing that it is in good safe and experienced people at walls Ford, they do great work and have always made sure everything was done and the customer was h More

by djgallanagh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Walls Ford responded

Thank you for your positive feedback! We're delighted to hear you continue to receive great work and customer service. We look forward to making sure you're happy for many years to come!

December 21, 2021

Excellent service from the teamProfessional Excellent service from the team Professional knowledgeable and fair pricing Been using since 2017 Thx More

by Joeturco1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Dec 22, 2021 -

Walls Ford responded

Thank you Joe! We look forward to continue serving you for many years to come!

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