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Walls Ford - Service Center

Salisbury, MA

5.0
435 Reviews

435 Reviews of Walls Ford - Service Center

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March 09, 2022

Wall's and the team always deliver a great experience. The team was fast, efficient, and delivered with top quality. Can't ask for more! More

by johnpambianchi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
March 02, 2022

I missed my appointment. I went to make a new one. Took me right in. Really surprised, Ford paid my first oil change. Love Walls More

by ecaseykellyart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
February 27, 2022

I want to express my deepest gratitude to the service department. On Saturday afternoon (Feb. 26) I ran into a slight problem with my hood release latch not working.. Not knowing that the service departm More

by gramma1rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
February 25, 2022

To date, the best Ford dealership I've ever dealt with. Sean Freeman, Steven Freeman and Derek Roy went above and beyond expectations. More

by glennjohnson57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
February 21, 2022

Walls Ford service and customer care is head and shoulders above the competition. They know exactly what I need for my cars and when I need it. How they can continually deliver 5 star quality serv More

by Duane.elbrecht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Feb 26, 2022 -

Walls Ford responded

Thank you, Duane - we appreciate your kind words! The team at Wall's Ford works hard to provide top notch customer service, and appreciates hearing their hard work does not go unnoticed. We look forward to serving you for many years to come! Thanks again for your review!

February 19, 2022

Great customer service couldn’t be happier with my experience wouldn’t hesitate to recommend Wall’s Ford More

by Blase1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Feb 26, 2022 -

Walls Ford responded

Thank you for your kind words, and your recommendation! We look forward to providing you with great customer service for many years to come!

February 14, 2022

Friendly courteous kind obedient cheerful thrifty brave clean and reverent. A good deal every time. More

by rolcorefrigeration
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Feb 16, 2022 -

Walls Ford responded

Thank you for your kind words! The team at Wall's Ford believes in being helpful and trustworthy as well. We look forward to serving you for many years to come.

February 14, 2022

Always a pleasure to talk to and deal with. Able to understand concerns and issues and resolve them or come up with a plan to resolve in the near future. Great guys! More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan "Stan the Man" Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
February 13, 2022

Sean’s smile is welcoming and his attention to what is needed for my service visit is excellent. Wonderful customer experience! I am glad to be a part of the wall’s ford community! More

by karen.holt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2022 -

Walls Ford responded

Thank you Karen! We couldn’t be happier that Sean provided you with great customer service. He is a real asset, and we're lucky to have him on the Wall's Ford team.We appreciate your feedback, and look forward to serving you for many years to come!

February 11, 2022

Dealership is clean and comfortable Time to perform work Dealership is clean and comfortable Time to perform work was very acceptable Derek was attentive, courteous and knowledgeable More

by Caqeai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Feb 13, 2022 -

Walls Ford responded

Thank you for your experience at Wall's Ford. We look forward to serving you for many years to come!

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