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Walls Ford - Service Center

Salisbury, MA

5.0
435 Reviews

435 Reviews of Walls Ford - Service Center

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April 07, 2022

Best staff of any dealer I’ve been too. They make everything so easy, and really make you feel like you matter. More

by ttrem611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Apr 07, 2022 -

Walls Ford responded

WOW! Thank you so much for the feedback! The team works hard to provide top notch customer service, and appreciates knowing it doesn't go unnoticed. We look forward to serving you for many years to come!

April 01, 2022

They are very courteous, very competent, and a pleasure to do business with, I have recommended them to others often times. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Apr 03, 2022 -

Walls Ford responded

Thank you, Bob, for using us for your vehicle service needs. On behalf of Wall's Ford, we appreciate your feedback and your recommendation! We look forward to serving you for many years to come!

April 01, 2022

Wall’s Ford was very accommodating, and helpful with letting me know there was another recall coming down the pike. I like the dealership and it’s not where we initially bought the truck, but hope to m More

by Didothayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Apr 03, 2022 -

Walls Ford responded

Thank you for taking the time to share your experience - and, welcome to the Wall's Ford Family! We look forward to serving you for many years to come

March 30, 2022

Professional, polite and efficient. Offered repair options to save us on cost and a vehicle to use while ours was in service. More

by JG2921
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Walls Ford responded

Thank you fro sharing your experience. On behalf of Wall's Ford, we’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we look forward to serving you for many years to come!

March 29, 2022

Walls Ford has the best service department. The guys that work the service counter are the best. My truck breaks down I have it towed to walls on a Friday night and by noon on Saturday they cal More

by bobbythebuilder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Mar 31, 2022 -

Walls Ford responded

Thank you for taking the time to share your experience! We appreciate the fantastic review, and are glad we could be of service. Sorry your truck broke down, but so glad we were able to get you back behind the wheel so quickly. We look forward to serving you for many years to come!

March 21, 2022

Coming from a not so great experience with a different Ford dealer it’s been a real rebound meeting the people that run Wall’s Ford. The service department is excellent and for a dealership the cost is ve More

by bond00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob , Derek Roy
Mar 26, 2022 -

Walls Ford responded

We are so happy that you enjoyed your experience with us! We appreciate the great review, and look forward to serving you for many years to come!

March 21, 2022

All ways excellent service and fast turnaround. All way satisfied with the people who work at Walls Ford . More

by tntmack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Mar 26, 2022 -

Walls Ford responded

Thank you so much for the feedback! We appreciate your business and look forward to providing you with excellent service for many years to come!

March 17, 2022

very good service. Answered all my questions. Repair was on time. Nicely run. would return again. More

by Bt0867
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Walls Ford responded

Thank you for your review.. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

March 17, 2022

Friendly, clear and quick service. I felt comfortable with the outcome. As a woman, I need to be able to trust the service I am receiving with respect to auto repairs and services. More

by carolastrout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Walls Ford responded

Thank you, Carol, for choosing Wall's Ford for your leasing, and service needs. As a family owned and operated dealership, your trust means a lot to us. Your feedback is appreciated, and we hope to be of help again soon.

March 11, 2022

Bringing in my Ford250 Superduty several years ago for service I first met Sean. He has always been professional, courteous, efficient and clearly explains to me what maintenance my truck needs. In fa More

by verastruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Walls Ford responded

Thank you for sharing your experience, Vera! We would not be able to grow and develop without feedback like yours. We are thrilled Sean takes such good care of you, and look froward to serving you for many years to come!

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