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Walls Ford - Service Center

Salisbury, MA

5.0
439 Reviews

439 Reviews of Walls Ford - Service Center

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September 15, 2022

As usual, Shawn took care of me. I really like him a lot. He does what I ask and then takes a further look for potential issue that would need attention. I like that, it gives me pea More

by clarkd235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
August 31, 2022

Service department is the best no one does better than walls ford .. never going anywhere else More

by derekroy813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Sep 01, 2022 -

Walls Ford responded

Thank you Ron! We look forward to serving you for many years to come!

August 29, 2022

service on all aspects was terrific great to see everyone again brought back many memories best to all in the future vin leonard More

by pavjl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Sep 01, 2022 -

Walls Ford responded

Thank you Vin! Everyone enjoyed seeing you too - We'd love to see you in any time you are in the area!

August 25, 2022

Excellent service Sean is an excellent representative. Very fast reliable service. I have not had a bad experience at Walls Ford. Would recommend. More

by dbriankemp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2022

Sean was the best! He made sure I had a loaner during my lengthy repair. All my dealings with Wall's Ford Service have been 5 stars. More

by Janet Cooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2022

Steven is outstanding as is Derek and Shaun. I am always very pleased and feel well taken care of when I bring my car for service at Wall's Ford. More

by Lucindanolet1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
August 18, 2022

Always fast and friendly. I come from Lawrence because this is the only Ford dealership that I have never had an issue with. Thank you! More

by Linds.cynewski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2022

Derek acts as though I want to keep my Flex forever, which is true. If Ford still made a Flex, or a Fusion, I'd be shopping for a new Ford; as it is, my next car will not be a Ford. More

by Bob76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Aug 04, 2022 -

Walls Ford responded

Thank you for sharing your experience Bob. Glad to hear Derek is taking such good care of you and your Flex! We look forward to serving you. and servicing your Flex, for many years to come.

July 27, 2022

Great service , All around best service and I have been a Ford customer for over 30 years, More

by Greathomerestorations
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Walls Ford responded

Coming from someone who's been a long time Ford customer, that's high praise! Thank you for your great review! We look forward to continue providing you with great service for many years to come!

July 26, 2022

Derek was excellent Explained everything in great detail. I will definitely use this dealership again More

by Derekpweldon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
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