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Walls Ford - Service Center

Salisbury, MA

5.0
435 Reviews

435 Reviews of Walls Ford - Service Center

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August 22, 2022

Sean was the best! He made sure I had a loaner during my lengthy repair. All my dealings with Wall's Ford Service have been 5 stars. More

by Janet Cooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2022

Steven is outstanding as is Derek and Shaun. I am always very pleased and feel well taken care of when I bring my car for service at Wall's Ford. More

by Lucindanolet1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
August 18, 2022

Always fast and friendly. I come from Lawrence because this is the only Ford dealership that I have never had an issue with. Thank you! More

by Linds.cynewski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2022

Derek acts as though I want to keep my Flex forever, which is true. If Ford still made a Flex, or a Fusion, I'd be shopping for a new Ford; as it is, my next car will not be a Ford. More

by Bob76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Aug 04, 2022 -

Walls Ford responded

Thank you for sharing your experience Bob. Glad to hear Derek is taking such good care of you and your Flex! We look forward to serving you. and servicing your Flex, for many years to come.

July 27, 2022

Great service , All around best service and I have been a Ford customer for over 30 years, More

by Greathomerestorations
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Walls Ford responded

Coming from someone who's been a long time Ford customer, that's high praise! Thank you for your great review! We look forward to continue providing you with great service for many years to come!

July 26, 2022

Derek was excellent Explained everything in great detail. I will definitely use this dealership again More

by Derekpweldon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
July 25, 2022

This is the first time in my car owning experience that I had a dealership make me feel like they were on my side, not the manufacturers. The commitment to getting a defect in the manufacturing process was v More

by crwboulder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Walls Ford responded

Thank you for your review. So sorry you had a problem with your truck, but glad we were able to get it taken care of. The team at Wall's Ford works hard to provide top notch customer service, and it sounds like Sean hit that goal. We look forward to serving you for many years to come.

July 12, 2022

Went in for an oil change, and was told rear brakes needed replacement. was out of there within an hour and a half. More

by HondaNewCar2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Jul 13, 2022 -

Walls Ford responded

Thank you for sharing your experience. So glad we were able to get you taken care of so quickly. We look forward to serving you for many years to come!

July 06, 2022

Been a customer for quite a few years. Always treated well by Wall Ford and would recommend other Ford owners to take advantage of Wall Ford. More

by Etatro01985
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Jul 13, 2022 -

Walls Ford responded

Thank you for your review, and your referral! We look forward to serving you for many more years!

July 04, 2022

call the guy and was able to get in very fast and got the word done even faster More

by car man
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Jul 13, 2022 -

Walls Ford responded

Thank you so much for sharing your experience!

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