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Walls Ford - Service Center

Salisbury, MA

4.9
459 Reviews

459 Reviews of Walls Ford - Service Center

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April 08, 2025

Sean is always a professional. Sean answers my car questions even when I don't need anything fixed. He and Steven are the reason I keep coming back to Walls! More

by SBRIDGES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Great service and communication. Bob kept me informed the whole time and took care of rental return. More

by Kevin.sullivan0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

The service department at Walls Ford is five star. They know how to take care of their customers More

by Mdavis51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2025

Recently had a service performed on my Escape; communication was prompt and professional, and they even picked up and dropped off my car! Super convenient. Been a loyal Ford customer for nearly 30 More

by Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

Sean is amazing. I feel like he handles my car if it was his own. Professional, knowledgeable, and friendly. He tells me in advance what will be done and goes over ev More

by harread
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2025

always a great experience and quality work, i always try to do business at family owned businesses More

by ebergerwxe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Wall's is has the best service department that I have ever dealt with. the Service Manager Steven and the Service person Shawn are amazing people. They are professional, customer centered, knowledgeable, More

by harread
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

responsive and very efficient happy with the entire service we received. Wotk was performed on time and to our satisfaction. More

by adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Walls Ford responded

Thank you for your review! We look forward to providing you with timely, efficient service for many years to come!

January 30, 2025

Walls Ford always provides exceptional service. The staff are extremely friendly and knowledgeable. I trust Wall’s Ford! More

by Nicoled.jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

Outstanding service as to be expected! I can always count on the Wall's team More

by sfree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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