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Walls Ford - Service Center

Salisbury, MA

4.9
455 Reviews

455 Reviews of Walls Ford - Service Center

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March 24, 2025

Sean is amazing. I feel like he handles my car if it was his own. Professional, knowledgeable, and friendly. He tells me in advance what will be done and goes over ev More

by harread
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2025

always a great experience and quality work, i always try to do business at family owned businesses More

by ebergerwxe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Wall's is has the best service department that I have ever dealt with. the Service Manager Steven and the Service person Shawn are amazing people. They are professional, customer centered, knowledgeable, More

by harread
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

responsive and very efficient happy with the entire service we received. Wotk was performed on time and to our satisfaction. More

by adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Walls Ford responded

Thank you for your review! We look forward to providing you with timely, efficient service for many years to come!

January 30, 2025

Walls Ford always provides exceptional service. The staff are extremely friendly and knowledgeable. I trust Wall’s Ford! More

by Nicoled.jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

Outstanding service as to be expected! I can always count on the Wall's team More

by sfree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

I am always impressed with the speed, and quality of the work performed on my Ford. The staff are professional, polite, and available. More

by rduggan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Great to work with the service department at Wall's. Friendly, efficient and easy to schedule. Good value and good workmanship. Trustworthy! More

by carlsoderland1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Every service I have had to date has been spot on. Do not hesitate to take your vehicle there for service! Look forward to the next one. More

by Aselvitella58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Walls Ford responded

Thank you for your review, and your recommendation! We look forward to continue providing you with the same level of service for many years to come!

January 01, 2025

Sean is THE REASON I come to walls for service. He has exceptional ability to explain what my car needs and is very understanding More

by JUNIPER444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Walls Ford responded

We appreciate you taking the tine to share your experience. Sean is one of THE BEST, and we are lucky to have him on the Wall's Ford Team. Thank you again. We look forward to serving you for many years to come.

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