Walls Ford

Recently purchased a used 2009 Ford Focus from the dealership. Dealer gave me what i needed for a trade with a discount on the car i was purchasing. They also got me financed at a lower rate (2.9%) th dealership. Dealer gave me what i needed for a trade with a discount on the car i was purchasing. They also got me financed at a lower rate (2.9%) than what my credit union could offer me. The day i picked up the car it was prestine, the detail was excellent, and car waxed and spotless. Everything as far as paperwork was done by the dealer, i just needed to show up sign and drive away. This is the second vehicle i purchased from Walls Ford and the first vehicle was just as pleasent of an experience. Including the two vehicles i bought from the dealer, my family has purchased 15 vehicles total from Wall's Dealership. I wouldnt buy a Ford anywhere else, i dont think i'll be going to any other vehicle brands either now that i have two fords. Thanks again guys! -Jonathan More

These guys are great. Bought a new F150 in 2010, but wasn't the right vehicle for me - came back to the dealership and was very pleasantly surprised and the attention and service. Ended up getting a ne wasn't the right vehicle for me - came back to the dealership and was very pleasantly surprised and the attention and service. Ended up getting a new 2011 just today, and they bent over backwards to make it all work out. Good dealership, and good people. More

Awesome place! I was working with Chris a few weeks ago and finally settled on a new Focus. The overall atmosphere is MUCH friendlier than other dealerships I've been to and the salesmen were more like fri and finally settled on a new Focus. The overall atmosphere is MUCH friendlier than other dealerships I've been to and the salesmen were more like friends instead of aggressors (like at other dealers). I recommend them without hesitation!!! More

Very good people to do business with. Chris at Wall's treated me right on my recent purchase. He worked hard to put a good deal together for me. Very fair and honest. One of my better car buying expe treated me right on my recent purchase. He worked hard to put a good deal together for me. Very fair and honest. One of my better car buying experiences. More

OK WENT TO WALLS FORD JUST TO HAVE OUR 2005 MARINER FIXED WHILE THEY WERE FIXING IT JUST STARTED LOOKING AROUND FOR ANY NEWER MARINERS THEY HAD ONE WIFE SAID LETS TRY TO BUY IT I STILL OWED PLEANTY ON 05 ONE WHILE THEY WERE FIXING IT JUST STARTED LOOKING AROUND FOR ANY NEWER MARINERS THEY HAD ONE WIFE SAID LETS TRY TO BUY IT I STILL OWED PLEANTY ON 05 ONE. HAD NO MONY TO PUT DOWN THEY WORKED VERY HARD TO MAKE IT HAPPEN WE BOUGHT IT AND WE ARE VERY HAPPY WITH EVERYTHING THEY WERE GREAT REALLY THATS IT BOB KELLEY. More

John at Wall's, is was of the nicest and most helpful people i've ever met. My service experienc at Wall's, was one of the more enjoyable ones i've had. John helped to get me a vehicle to drive, while mi people i've ever met. My service experienc at Wall's, was one of the more enjoyable ones i've had. John helped to get me a vehicle to drive, while mine was being repaired, and even offered to bring me home. very polite and handsome. More

So glad I stopped in this dealership. Kate was so helpful with every step of the way. She even came in on her day off because I happened to stop in. While I was there I met three generations of Walls! This t with every step of the way. She even came in on her day off because I happened to stop in. While I was there I met three generations of Walls! This truely is a family dealership. Everyone I met was polite, professional, and warm! Great experience! More

Walls Ford and their now closed Lincoln Mercury dealership in Methuen, MA have always been a 1st rate family owned dealership. I have had my Lincoln Mark LT truck serviced at their former Methuen dealership in Methuen, MA have always been a 1st rate family owned dealership. I have had my Lincoln Mark LT truck serviced at their former Methuen facility several times and have always been impressed by their professional behavior and performance on service and maintenance. It is extremely difficut to believe the last reveiwer's December evaluation and comments on Wall's service work. Who in their right mind would ever pay $2000 for a tune-up on one vehicle. The price noted is absurd and unbelievable! Wall's service would never overlook the refilling of an automatic transmission and then attempt to charge a customer for an entire tranny replacement. More likely this "customer" is fictitious and this is merely an attempt to discredit Wall's by a local competitor. After driving a vehicle w/o the auto transmission fluid, the transmission would be ruined and there is no way that a mere refilling at another service shop would make it alright! Beware false reviews. More

I purchased 2 used vehicles from this dealer, a Mercury Montego and Mercury Milan. At first I was treated fairly and, as far as I know, honestly for each scheduled maintence or problem. My last experience Montego and Mercury Milan. At first I was treated fairly and, as far as I know, honestly for each scheduled maintence or problem. My last experience bordered on fraud: 1 1/2 weeks after a $2,000 tuneup of the Mercury a warning light on the console indicated an engine problem. I was told that the transmission needed to be replaced; a cost of over $2,000. I decided instead to have the car serviced at a local repair shop - there was no problem with the transmission other than the fluid was drained and not refilled during the tuneup at Walls! More

Shortly after Christmas 2007 I took my 2002 Ford Ranger to Walls to diagnose a rough idle, occasional bucking and squeaking noise from under the engine. The truck was dropped off without the check engine to Walls to diagnose a rough idle, occasional bucking and squeaking noise from under the engine. The truck was dropped off without the check engine light on. Within 3 hours of dropping the truck off I received a call from the service writer. He called to tell me that my truck needed a new engine and the squeeking noise was a crank bearing. I was very skeptical of this dignosis but it still ruined my New Year holiday and I decided to pay their $99 diagnosis fee and pick my truck up. Unfortunately I didn't pick up until after hours and when I started it the check engine light was on. Once I got home I used my scanning tool and found the engine code was a misfire on cylinder 4...... I called the dealership to voice my frustration and a different service writer said he would make it right so I dropped my truck off again. They did back down from bad engine diagnosis and instead blamed the problems on low oii level and coolant. I have taken care of the truck since new and it has never used oil or coolant. Needless to say I picked mu truck up and went elsewhere. A local independent found the problem in 20 minutes. The left side O2 sensor was gone which was causing the rough idle etc. The squeak was caused by the rough idle shaking an exhaust hanger near the back of the engine. Needless to say I will never do business with Walls Ford and will do my best to tell everyone I can about my experience. More