Back

Walls Ford

Salisbury, MA

4.9
930 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
Contact Dealership

2 Merrill St

Salisbury, MA

01952

Directions

By Type

Showing 930 reviews

July 15, 2014

Good Experience Overall experience was very good. Next time I will save time by shopping walls first. And Stanley Wojtas was one of the best sales guy I ever done bus More

by mkb71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley Wojtas , Julie Wall ,
Jul 17, 2014 -

Walls Ford responded

Thank you for your review - I have passed along to Stan your satisfaction with the experience. We're happy that your overall experience was a good one and aim to make your next visit even better.

June 20, 2014

Wonderful Shopping Experience Tom Fountain(my salesmen) and the staff at Wall's Ford were friendly, knowledgeable and eager to help me find the right vehicle. As it turned out, it More

by geopou
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fountain
Jun 20, 2014 -

Walls Ford responded

Thank you so much for taking the time to post your feedback. We are glad you were so well taken care of, and that you are happy with your Sentra. We look forward to seeing you around the dealership.

June 12, 2014

Excellent Dealership My fiance and I have been in the market for a F350 (drw) for over a year. Never finding exactly what we wanted. We thought we found the truck we wan More

by lbeaudet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Byrd, Heather, Jr.
Jun 12, 2014 -

Walls Ford responded

Hi Pete and Leah, We appreciate you taking the time to post a review and we're so glad you're happy with your truck. It IS a beauty! Hope to see you again soon!

June 03, 2014

2014 Ford Focus SE purchase from Wall's Ford in Salisbury Tom Fountain really took care of me along with the great sales manager at Wall's Ford. I got a new car and couldn't be happier! I would highly rec More

by Michaelsax5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Fountain and Heather
Jun 05, 2014 -

Walls Ford responded

Hi Michael, We appreciate you taking the time to provide your review, and are glad you're happy with your purchase. The Focus has gotten positive reviews from Edmunds, Kelly Blue Book, and Consumer Guide - just to name a few. We're sure you'll remain happy with your decision

May 26, 2014

A new car! I really hadn't thought I would purchase a new car today. I was just going to "look"! Kate Foley came out to us and was very friendly and profession More

by janicesusie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kate foley
May 27, 2014 -

Walls Ford responded

Hi Janice, Thank you so much for taking the time to provide your feedback. We are glad to hear you were well taken care of, and that you like Fusions so much. We're sure you'll like this one as much (if not more) than your previous Fusion. We look forward to seeing you again.

May 17, 2014

Ford focus Great experience! Kate was very knowledgeable, personable and pleasant to work with. She understood what I was looking for and wanted to get the best More

by CaitlinJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathi
May 21, 2014 -

Walls Ford responded

Thank you so much for your review, and we’re glad your experience was a great one. You’re right about Kate, she repeatedly wins awards from Ford Motor Company for customer satisfaction. We hope you enjoy your car for many years to come

May 16, 2014

New car We recently went with my daughter to purchase her first new car and were very impressed with how Kate delt with her.We were also in the market for a n More

by Rcamitty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kate Foley
May 17, 2014 -

Walls Ford responded

Thank you for taking the time to post your review. At Wall's Ford, we are committed to providing high quality customer service, and are pleased to hear that is what you receive in both your service and sales visits. We look forward to seeing you all again.

March 22, 2014

My 2008 Lincoln MKZ with fewer than 70,000 miles, check engine light went on and I went to a local mechanic to get a diagnostic reading for free. I was told that I needed expensive repairs. I called Wall More

by bmgeorgian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Customer Service
Mar 24, 2014 -

Walls Ford responded

Hello, As I responded on the other review site the situation with your vehicle was a unique one as the vehicle was purchased elsewhere used, and was coming to us for the first time. We had no access to any previous repair records - we can only go by the diagnostic codes we receive and don't know what we will find as we proceed. As a customer courtesy, Derek did contacted Lincoln Customer Service. As a further gesture of goodwill, any charges you incurred during your visit were fully refunded - mailed out on March 3, 2014. We understand how important customer experience is and would like to assure you that all our representatives participate in ongoing training throughout the year. Thanks for your feedback. We have been in business 38 years and strive to continue to provide outstanding customer service. Julie Wall Wall's Ford (978) 462-6658

May 09, 2013

I bought my Ford at a different dealer because I lived in a different town. Then I moved here and had an oil change at Walls and everything was fine. But then I needed an inspection sticker and I have always More

by rosiea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Dept
September 22, 2011

I kept passing by Wall's Ford and checking out 2 Ford Fiesta's as I would drive by. Finally on a Saturday I stopped in just to really check them out. The one I liked best was actually still in the lot, j More

by wilmi1464
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kate Foley and Joe LaRiccia
...
92